Super awful customer service. When I arrived to rent a unit, there was a man at the counter who was already being helped, so I sat down to wait my turn. About a minute later, an older woman walked in. She apparently ran the counter. She immediately informed me(in a super snarky tone) that my wait would probably be about 15 minutes. I said«that’s fine», and continued to sit there. A few minutes later, she was preparing to show the customer what a 10×12 unit looked like. Being that I had no idea what the unit size looked like, I asked if I could tag along and take a look so I would know what size I might need(in an effort to prevent her from having to show it twice!). She snapped. She said«I am not going to show you several units while this guy waits». I reminded her that I had not asked for her to show me several units. I had only asked if I could tag along and see what a 10×12 looked like. She got really irritated and started raising her voice, so I bailed. Went down the street to Silo and got the BEST attitude from the front desk personnel. Booo for bad service! That woman needs to retire!
Dave H.
Tu valoración: 5 Modesto, CA
This is a great self storage place. Voted best in Ceres 5 years in a row. The staff is so friendly and always willing to help. I would recommend this place to anyone looking for a storage place.