New Balance Factory Store

Nice looking store with attentive service. They seemed to have a good selection of merchandise and were busy. Prices are like30% off normal retail so really nothing to write home about– but pretty much all the ‘outlet’ stores are like that now– it’s all a gimmick.

After barely escaping the hot mess that is the Nike store, we were able to buy shoes for the whole family at NB.
Previously, our teenager kept trying to squeeze his feet into the narrow Nike’s. Reminded me of trying on display shoes as a size 8. Those 6’s aren’t gonna happen. As we were about to leave we saw the New Balance store at the end of the strip. Remembering they carry athletic shoes in wide sizes we hurried over… And struck gold! Will definitely be back.

I Visited the outlet mall with my family over the President’s Day weekend. I needed running shoes, so I went to the Nike outlet first, not realizing there was even a NB outlet store. After getting nearly trampled and constantly bumped into and pushed aside in Nike, I got disgusted and left. I found the NB outlet practically hidden at the end of the mall. I checked it out and I’m SO glad I did! It was super quiet in there, and the people are very friendly! I was able to try on my shoes without feeling like I was going to get run over by the classless idiots that were in the Nike store. I found a fabulous, comfortable pair of great shoes at a great price, plus they were having a 20% off sale, so that was even better! I will be back.

I can’t speak for the women’s shoe selection, bu the men’s selection was not what I was looking for. I buy New Balance because they make wide sizes. The selection at the factory store was generally limited to D widths, just like all the other manufacturers. Also, the style selection was no better than my local sporting goods store, and I don’t think the prices are better, either. Why drive all that way to get worse selection and the same prices?

Will never return, terrible customer service the employees acted as though they were to good to help me, such a shame I would have shopped here for life if not for such bad customer service

The NB Store has a great selection of shoes and sneakers at a price that just can’t be beat. I purchased two pairs of running shoes for less than $ 80.00 and their retail value was $ 180.00. They also carry a great line of workout and casual sport clothes.
The staff was friendly and very helpful.

The New Balance Outlet store opened on 15 AUG 2013. I went there on opening day to check out the shoes as I am a New Balance fan. They had a great assortment of shoes to chose from. Clothing selection was on the light side, but the store itself isn’t as big as I expected it to be. I’m happy that it is nearby and I can come here instead of shopping online only to find out the shoes I ordered don’t fit. I picked up a pair of 1400s for $ 40 less than retail and my wife got me a pair of Minimus 1010s that were also $ 40 less than retail. There was 20% off on opening day as well.
The staff was very friendly and helpful, but I think the shoe store could use more benches for people to try on their shoes. New Balances tend to vary about a ½ size among styles so even if you know your shoe size you really should try them on first. Great place and this will be one of my main stops when I visit the Centralia Outlet.
When you visit Centralia, the New Balance Outlet is on the same side as the Nike Clearance Store/Quizno’s/VF.