Dandelion

After taking our children to have their picture taken with Santa at the Promenade this morning, the kids decided they wanted to shop for Mom-​Mom and Grandma. My daughter saw the word Dandelion and thought they must have some pretty things there. She was right however… Customer service behind the counter is lacking. Like the previous reviewer mentioned the sales girls (who are very pleasant) do not hassle you but if you don’t utilize one, you will be standing in line forever (10 minutes in my case) without anyone even attempting to make eye contact with you. Sales girls keep turning in sales slips to the who I am to presume is the manager (quite lacking in customer service, personality, or charm) who then rings that person out having a girl behind her gift wrap their purchases. After waiting in the front of the «line» for about 10 minutes and having many people rung up in front of me, I finally asked «must I have a sales person in order to be rung up?». The miserable woman basically rolled her eyes at me and said «I will help you. Want a box for any of these?». I finally got out of there, gifts not wrapped (thankfully I didn’t want them wrapped anyway). Needless to say, even though they have some nice items there and the sales girls were happy faced and friendly, I unfortunately don’t feel I would shop their again because of the woman behind the counters rudeness. What a shame.

Dandelion is a small chain of artisan costume (and some fine) jewelry in PA & NJ. You’ll find everything from basic chains to funky pop art pieces. There’s normally only sales gal (I’ve never seen a man working the counter), and service is normally what I would expect. You’ll always get welcomed, but unless you specifically ask for help, you’ll be allowed to linger without prodding. That’s the way I prefer to shop for jewelry, so it’s a favorite place to browse. A few of the cheaper pieces are hung out to view, but everything else is locked in the cabinets (even $ 30-​$ 40 earrings). They have a beautiful selection of earrings!
Since they are a small chain with great buyers, they are constantly changing their selections. It’s definitely worth a stop if you are in the area.