Jimbo’s Pizza of Celina

1 hour delivery time after 1.5 hous still no pizza called them they said they couldn’t find my house they lied to me and said they called me 2 times no calls from them don’t lie to me. On another visit I picked my pizza up the person ar the counter was texting he didn’t say a word to me I payed for the pizza and walked out no thank you or any other words poor service. I have been a regular customer of this place for a long time but this will be the last pizza I order from them still waiting on my delivery I guess it will be cold.

We stopped by on whim we we didn’t really know what to expect. There isn’t a lot of seating but it was a pleasant evening and we sat at a table outside enjoying the country music that was broadcast on the square and we didn’t have to wait long for the pizza (which we ordered to go). They don’t have fountain drinks, but you can buy it by the can. We ordered a jumbo pizza with Sausage and Ham. The crust was thick, the sauce and toppings were great. It’s out of our way, but we will definitely be back.

Pizza is great! Delivery is normally faster than the 45 minutes quoted. Normally when I call, whoever is answering, their phone skills need some work. I say I would like to place an order for delivery and all I get is a «yep». I said excuse me and he said «yep» again. Kind of annoying, but whatever. We got what we needed accomplished. I love that it’s free delivery especially come from Celina to Prosper. Pizza Hut across the street charges to deliver. The pizzas are HUGE!

Actually a pretty good place for delivery, and they deliver all the way out to us in North Celina. Haven’t been in the actual brick and mortar location yet. We heard from the neighbor that it was good and were pleasantly surprised. I think we have ordered it 3 times now in the last few months and they have been consistently good! I will say, calling in to place the order has been quite awkward each time. Would love to see them spend a little time training their employees on customer service over the phone.

I’ve lived in Celina over a decade and Jimbos holds a large part of my heart for this small town. Incredible pizza. We order frequently for Sunday football games. Sometimes the employees can be a bit unfriendly but the owner makes up for it. You can really see how passionate he is about the community. He is the soul of the Cinco De Mayo festival in town every year. Great guy, great pizza. A good friend of mine (also a Celina alumni) brought his girlfriend from OK just to show her this place. Seriously, eat here!

Dago serves inexpensive and tasty pizza from his wonderful little small town establishment. Celina-​ites love the pizza – heck, they grew up on it! Most of the staff is family, and Dago goes above and beyond to give back to the community he loves. Everyone should try Celina’s original pizza, it’s a local favorite!

Pizza is good. Customer service is not great & 3 out of 4 times my delivery has been twice as long as quoted and they don’t care when you call to ask about it

The phone service can be spotty if they are really busy, but the pizza is good :)

The first time we went here was right after we moved to the area and the guy who took our order (and I think made the pizza) really could not have been nicer. We realized they were getting ready to close and said we’d take to-​go, he gave the kids cans of sodas on the house which was not necessary but obviously very nice of him.
So I give them extra credit for a great first experience.
The delivery service is usually quick and arrives hot. We live close and it seems like it probably goes straight from the oven to my house. I prize fresh and hot in pizza so definitely good job there.
All that said, the phone service is at *best* mediocre, and often just flat out bad. Also, even though we frequently order the same thing, I get different prices quoted. I’m usually annoyed enough by the experience that I just want off the phone so don’t press for details. Maybe they’ve just had price changes and my menu (from 6 months ago) is outdated? Don’t know how to explain that it fluctuates though.
They do take credit cards over the phone for delivery although I don’t know how they expect you to handle since they never ask — do they honestly think everyone has cash? I had to call them back once to give them my card because they hung up so fast I couldn’t mention it.

I have only had delivery from them, but it has always arrived quickly. The pizza is always hot when it arrives, but I only live a few minutes away so it should be. The pizza is tasty with fresh veggies & the price is very reasonable. Btw, the salads are huge… one easily serves 2 people.

The pizza is good but the service is BAD!
Food:The pizza is good most of the time. The Hawian does come with a seasoning not expected. The dessert is not good. The vanilla/​chocolate bread dessert is just brea with pudding on it. The kids seem to like it but not so much with adults.
Price: The prices are pretty normal for a pizza place.
Delivery: FREE to Celina, Gunter and Prosper. This is a big plus BUT the last order was going to take 1 ½ to deliver to Gunter. That long of a wait has cost them my order before.
Customer Service: HORRIBLE! Not only do they long delivery times but the workers have ba attitudes. I once recieved an extremely burnt pizza and the guy that answere the phone when I called about it argued with me about it. Then when he decided it «might be» and was going to replace it was going to take 2 hours to deliver it. They couldn’t understand why i was upset. There have been other times I have had problems and they are horrible about fixing it,.
Overall: The food is good and not a bad price but I wont order from Jimbos due the HORRIBLE customer service.