John’s Lock & Key

A long over due review to a company tucked away in a cute little town in the Midwest state of Iowa. Never met John! But this is Small City TRUST at its best.
Here is my story: my nephew lost his car key. Key needed NOW or car will be towed. John’s Lock and Key will do the job. My nephew is a college student who did not have $ 200 on his person and since I was there he asked if I could help him.
I call John’s Lock. They say «kay! no problem we can do it.» I say «can I give you a CC number?» They say «Nah! just wait until the job is complete» I say «But I’m leaving town and earliest I can give you a CC will be tomorrow or the next day…» They say «Sure! No problem just call us when you’re settled and able to give me the payment info… In the mean time, don’t worry about your nephew… We got it!!!»
NOW ! How’s that for trust and confidence in fellow mankind! Kudos to John’s Lock & Key
(Note: Unfortunately, Unilocal is not big in this city. I noticed people get around by local word of mouth as opposed to the internet and social media)

Needed my ignition lock cylinder replaced and a mechanic recommended I have a locksmith look at it. I came by John’s with the part and they were able to get to it in a couple of days (it was end of day, and the following day was Sunday). They said it’d be around $ 150 if I remember right.
They called me and informed me that they couldn’t help me — the lock cylinder was actually fine, but the ignition switch is what was faulty, and that requires a mechanic. No charge because nothing was done to the car. Very professional response as I was waiting, and a thorough explanation as to what needed to be done and what didn’t. Happy I found them, and I would use John’s for all Lock and Key needs!