First Choice Emergency Room

So sorry we ever stepped foot into this place, but the urgent care center was closed.
We went in with a recurring issue, which was explained to the attending nurse and physician. The Dr entered with little to say, not even a greeting with his name.
My husband explained his situation and he had not been in an accident. 30 mins later a CT scan was administered «as a precaution» and then the news was delivered and given the meds he needed! Duh, we told you all that upon arrival,
Regardless, we received service, yet we received a whopping bill over 7k bucks. We called, they said no worries this is standard billing, you’ll receive a bill later.
Later another bill came and the bill was over 2k for a simple ED visit, we called to dispute the charges and asked what they coded for insurer to pay. At that point, Anta became very unprofessional and stated «WE BILLED YOUR INSURANCE AT LEVEL 5 WHICH IS THE HIGHEST LEVEL WE CAN BILL. Really? So what you are saying is up are price gouging with a ridiculous Facility Fee Charge over 4k? I’m confused.
Tried to resolve this matter, came to an agreeable amount and then was told, sorry we can’t send you a new billing statement with the new charges?
I can not recommend this stand alone ED for reason that are very suspect in my opinion and obvious
All I want is the BILL THAT SHOWS MY NEWLY AGREED UPON RATE THAT I will be responsible to pay based upon our conversation.

We paid $ 450 to walk away with nothing but a little gift bag. We turned around and spent $ 70 at another clinic to find out my husband has gallstones! We will likely NOT return nor will we recommend this facility!!!

Excellent service & got me in & out in a timely manner. Unlike most hospital ER, the staff are very friendly & helpful.

I initially gave this place a great review. Now I say, RUN — don’t walk — away. Read more about this place on Ripoff Report, Google, and BBB. Unless you are bleeding to death, do not go here. They charge a $ 600 «facility fee» on top of the cost of X Rays and physician’s costs. Almost no insurance company will pay for it. The woman at the front desk told me, «You have a $ 300 copay, we will verify that with your insurance and send you a bill. 6 months later, I have bills totaling $ 1500 stemming from a single ER trip for a SPRAINED FOOT. Also, do not trust the Unilocal reviews. They offer all their patients a $ 5 gift card to give them a positive review. Conveniently, the gift card gets sent out BEFORE the bill…

Had no trouble went straight back, but the doctor didn’t address all of my concerns. I asked the nurse to check with him, but nothing further was done. I have been there before with my daughter and service was excellent! Everybody has a bad day. I would go back just a little more time was needed since I was the only one there on Monday.

I just went right before Christmas, and I love it here! I had a URI, and had trouble getting seen by my primary physician. I felt terrible about going to the ER for an upper respiratory problem, but I was miserable. I remembered that we took my spouse here, and so I called my insurance to see if! st Choise was covered as urgent care, and it was. I didnt mind the co-​pay, and I love how you can download most of the paperwork before you even arrive. It was quick, I wrote down my symptoms, and I was done. Less than 1 hour from check in to check out. In any ED in the metroplex, I would’ve been there all night, and I feel guilty using ED services like that, when they have bigger issues at hand. I think this is one of the BEST urgent care facilities in town. And, before I forget, the staff is great. Quick and thorough are the first things that come to mind.

Friendly staff. Thanks for making my daughter’ s experience smooth. Thanks again for the great staff.