I found the website for Common Sense Pest Management through a Google search. First of all, the name really appealed to me. Through the website I learned about the«least toxic» but highly effective approach they use, and«Integrated Pest Management». The owner/operator of the company, Dr. Faye, came to our house to do a survey of our(roach) problem and explain his methods. A PhD entomologist with international credentials! An extraordinarily knowledgeable man who is most generous in sharing his expertise. My wife and I learned so much, and enjoyed his visit… his treatment of the house was quite thorough and the materials used(which I believe included proprietary blends of a number of natural oils or extracts, as well as some other products which are considerably safer than most of the poisons customarily used by the chain exterminators) left a pleasant odor behind; and so far the treatment seems to have been very successful. Price was more than fair, and I couldn’t be happier with the service. I recommend him completely.