Absolutely ridiculous customer service. I have a U-Line beverage and ice maker unit that was under factory warranty in need of a covered repair service The Mfg website refers G And A under their list of authorized service providers. While they came out to diagnose my unit when it came down to fixing the unit they phoned me to decline the repair. I asked them why and Jerry(owner) said because«I won’t make any money.» U line will only cover my costs and expenses there isn’t any profit for us” While I understand businesses want to earn a profit sometimes there are instances where you will just break even for that particular job and you hope to keep good customer rapport and goodwill. I guess that is too much to ask. DONTGIVETHEMANYBUSINESS. THEYWILLNEVERGETMINE!!!