This is under new management. Previously I had great service with watch upkeep. They do not provide any service related to watches any more, look elsewhere or call ahead.
Paul L.
Tu valoración: 1 University of Maryland, Baltimore, MD
WOWJUSTSTAYFARFARAWAY, they lost there passion for the job a long time ago
C S.
Tu valoración: 1 Catonsville, MD
Do not go here! This past Christmas my father had a new battery put in my watch from here and it died shortly after. today he went up there with my watch and there was a sign on the front door to go around back… when he went in back the guy behind the counter not even looking up to see who walked in sharply says what do you want. When my dad says he is looking for a battery for the watch the guy says we don’t sell batteries… so my dad says look I just got one here around Christmas and it already died. They man behind the counter tells him well that was then now get the f**k out of here you old bastard. Wow really how do they stay in business. Also I hate to even give one star rating it deserves none but I had to in order to post
Mike H.
Tu valoración: 1 Baltimore, MD
House of Bullshit is more like it. My pops and I went here one day because he needed a new battery and a big watch band. He didn’t want to get rid of the watch because my two daughters put there allowance together to get him the watch for his birthday. So they told him a new band and a battery would be 15 bucks he said ok that’s fine. They then told him it would be 10 bucks to put the battery and band on the watch after 30 mins the guy said he can’t get the band on the he had to get a different one. He exchanged the band and they tried that it didn’t fit so the guy gave it back to my father and told him he had to go walmart to get a band. He was so unprofessional, rude and moronic, so I told my pops that I know where the kids got the watch from and that we can just replace it. Avoid this bullshit place at all cost.
Beverly N.
Tu valoración: 1 Fells Point, Baltimore, MD
do NOT get jewelry worked on here. I was getting a new stone set in my ring and this place told me to buy a new setting. I was charged 65 for a new setting, 35 for labor, and 25 for«soldering» services. The new stone doesn’t even fit in the new setting properly(theres a LARGE gap between the ring and point of stone) which they severely overcharged me for! It looks HORRID and it took everything that I had not to cry in the middle of the store. I would be /am completely embarrassed to wear this ring and now have to pay a proper jeweler to fix! It! What a disappoint to have waited so long for my «new» engagement ring only to have to wait longer.
.Hon H.
Tu valoración: 2 CA, CA
These people are not very helpful and really don’t give a damn. Plus the place stinks of cigar smoke from the shop adjacent, which they also own.
Chester c.
Tu valoración: 1 Baltimore, MD
House of Time is terrible. I took my watch in for repair and was told that it would be fixed in 2 – 3 weeks. It ended up taking them 3 months. It took them 2 months just to figure out that they couldn’t fix it and would have to send it to the manufacturer, and that was only with me calling to check on status. Had I not called every now and then to check in, I have no doubt that it would still be sitting in a corner untouched. The only thing that matches their lack of watch expertise, is their lack of customer service. I was lied to multiple times, forgotten about, and told every excuse in the book as to why my watch took so long to repair. I would strongly suggest you take your business elsewhere.
