SRI Environmental

As another Unilocaler said below «SRI stands for Start Running Immediately» — I totally agree! These guys are a joke. I can’t believe Triple A still does business with them. Triple A referred us to these guys in order to put our kitchen back together after a small flood. They failed to show up twice. I took the day off to meet with them and when I called to check in on why they haven’t showed up the project manager said «oh. sh#t I was suppose be there, right» No consideration for other people time. Ask Triple A for another contractor when they refer you to these guys.

No show for an appointment today without a call or notice. Good job AAA for referring these guys. If this is how the conduct business before we hire them, we’re not hiring them.

Bad company. They came out to access the damage for a quote. After two weeks, a quote was never given to me. They did not return phone calls. Hired another company to perform the work. Also got their phone number from AAA insurance. Don’t do business with this company. I reported the poor service to AAA.

A while ago (7 weeks ago) we had a roof leak. We contacted AAA. The insurance company was woeful in communication which prolonged the process. The contract company sent to the house was not exceptional. We cut them loose and AAA sent SRI.
They were professional in every way. We will use them again and I highly recommend them.
Thank you SRI.

Do not hire this company. We had a water leak in our bathroom in April 2015. Our homeowner’s insurance company, AAA, sent them out to do the repairs. They did poor, unsafe and unethical work that was unsatisfactory. The issue involved our only bathroom, so my husband and our three young children were forced to live elsewhere, which was VERY difficult. It was supposed to take 6 weeks, however, after 3 very long and stressful months, the entire room had to be gutted and redone from floor to ceiling by a new contractor. All told, it took SIX MONTHS to get us back to a normal functioning livable house.
Multiple people were fired from the organization during our 3 month long NIGHTMARE. The bathroom fan was hooked up to our furnace exhaust creating a life threatening CO2 situation, electrical wires were pulled and stretched in a precarious way, improper materials were used, the tub was not set level, one worker lied about installing insulation, the communication was painfully poor. Without exception, every single thing they did had to be done twice. It was a HORRIFIC experience with a crew of (mostly, there were a few stand outs) unprofessional, under skilled and overworked people. They tried to make it right, they just really are incapable. I don’t even think this post can convey what a horrible impact these people had on our lives…
This is a cautionary tale to do your research about the people that you allow to have unfettered access to your home with no trustworthy oversight. You have some trauma, you are vulnerable, you turn to your insurance company and trust what they say, we felt victimized during our whole experience. Family was effected, jobs were effected. Ultimately, the three months of horror was for nothing. A new FABULOUS contractor came in and made everything right (A COMPLETE TEAR DOWN and more. Turns out that they had actually bashed through the bathroom wall into the closet of the next room during their construction.) in a matter of weeks.
In my book, SRI stands for Start Running Immediately.

Main sewer line stoppage… enough said?
Manager Joe and MY team members Terri (sp?) and Ramon went above and beyond to mitigate, restore, and even anticipate further issues.
They coordinated with my insurance company within their purview.
To the previous review: When your household is in crisis, it’s tough, I know, to keep a cool head. You have to look at it as a job. And ‘true this’, our household emergencies are unique. However, like anything else, do your research, own what you «know», and find someone trustworthy to deal for the ‘stuff’ that you don’t. Do your research, ask questions, think, think, think.
Anyway, I highly recommend this firm.

I would like to say that this has got to be one of the worst experiences. Working with Linda & Joe has been a complete nightmare for our fire restoration of our house. They came in promising to be our advocate to the insurance company and helping us get the house back together in a timely manner. NOT TRUE.
We are currently involving lawyers and the State Contractors licensing board to try and undo the contract.
The work was substandard from Joe’s brother Duncan (not sure he is a contractor). When Duncan almost killed us by venting a GAS clothes dryer vent into the houses living area to a Electric Dryer Vent\lint trap. Luckily we had CO sensors on our home alarm and they went off.
This was just one of many incompetent demonstrations. They took three attempts to frame in a fireplace that had VERY good precise architectural drawings approved by the city. all three attempts were GROSSLY out of proportion. It was a waste of materials. We finally had to have a different contractor come in and build it in one day.
Then they quit coming to the project and answering the phone or emails. After more than six months of that we of course had to move back into a house that was partially under construction. Finally we filed a claims with the State Contractors Board and then SRI decided to say they were quitting for non payment. When it was the bank holding the funds due to incomplete level of work to release additional funds.
I could go on for hours about vendors not being paid, roof tile sliding off the roof, leaks and roofing sub contractor SRi hired is out of business and no warranty or repair available, but I think you get the idea. I would stay WAY CLEAR of this company if at all possible!!!
P. S. Our fire was over 3 years ago now and we still have not completed construction. SRI is still asking for final payment.

They did a great job. They kept in touch with me as I asked them too. They showed up when they said they would be there. I could not ask for more. I highly recommend them.

Needed drywall and paint to patch up damage from a flood. Joe and his team were quick, efficient, and friendly. They did a great job getting the walls back to it’s original state. Joe was great in getting accurate pricing and invoices together for our insurance company. Thanks SRI!

We recently had SRI fix the rafters in our garage. The biggest beam broke. SRI repaired it in a timely manner. Will worked in VERY hot temps. Everything from getting the estimate to completion was handled in a friendly and professional manner. We are very pleased.