C.Y. Sewer and Drain Service

I would not even give 1 star for the service he did at my house, but there is no lower rating.
Just after few days he cleaned main sewer line at my house. following are the issues
He didn’t bring his camera and pipe. he said camera is very costly cost around 30 K :)
He mention it is roots (by looking from outside) that is causing the blockage and for the next year and so it should not happen again.
We had a blockage again in few days (literally that week it self) now He don’t pick up our phone.
FRAUD BEWARE

I’ve known Chris for almost 10 years. I have a property management company and when I have any kind of plumbing issues its great to know that I can always call on this guy. He is so laid back and cool, and never tries to get over on us like other plumbers that we’ve hired before.

My daughter had found Chris on Unilocal when having drain problems in the past and has used him several times. So when our 10 year old Hot Water Heater started to drip the first person who came to mind was Chris as he is also a licensed Plumber.
He came out to see what was needed to replace the Heater and decided to go pick up everything, removed the old one and installed the new and was gone in a couple of hours.
He cleaned up everything and was very professional and honest. This is very important as we are Seniors.
Thanks Chris, I would recommend you and use you again if ever have the need?

Chris is low-​key and friendly but when he starts working, things get done quickly and efficiently. We were really impressed with him solving our major plumbing problem quickly and keeping us informed as the day progressed. The job, which including digging and installing a long section of pipe and additional clean outs, was done at the quoted price in one day!

We hired Chris Yarber and Mike Clemons to complete a rough in for a new bathroom. We paid them a deposit, and did not see them for a couple weeks. Eventually they got around to doing some work with a couple other guys who did most of the labor. We gave them a second payment so in all we paid them 6650.00 for a job they quoted 7500.00. They did not finish the rough in and left us with a huge mess in front of our house. We called them and tried to give them the benefit of the doubt many times over, but they did not return our calls. I would not recommend paying them anything substantial until the work is done.

Sunday morning early… main line clog because of my new low-​flow toilets (thanks environmentalists!)…He answered the call, and came out within 20 min. Told me the price over the phone and no surprises. Very grateful!

These guys did a good job for me. I was panicking… I had sewer water coming back up through the toilet and bathtub. They came and took their time. It felt that they were not rushing to get it done, which I appreciated. I could tell that they were doing their best to get the roots out of the pipes. In the end, they pulled out this big mass of roots. I would use them again.

Watery grossness was backing up into our sinks tonight, so I went to my car thinking I would buy some draino. Instead I found water in the garage, all over the floor.
I have two kids and couldn’t wait until the morning to have a plumber come out, and C.Y. Sewer and Drain Service was out to our house within half an hour.
Chris diagnosed the problem quickly, ran a snake cable, and had our water flowing freely within the hour. Of my initial phone call. That’s a great plumber!

We hired Chris and his buddy from Clemons Plumbing, Mike, to redo our sewer (mainline + some repairs underneath the house) and to re-​pipe our house. (Found him on Unilocal and he brought Mike along as the job required re-​piping, which Chris doesn’t do.)
Chris has some knowledge of the sewers primarily concentrating on the snaking and cameras. He does have all of the necessary equipment.
We were pretty desperate because our sewer was in disrepair and we had standing water, toilets wouldn’t flush, etc. Mike and Chris seemed knowledgeable and quoted us a decent price. They were local, too.
Chris tried to sell us on snaking first, but we knew that the sewer was old and needed replacing. As it turned out, the pipe was broken in 3 places.
Chris didn’t seem to do much work himself. And all of the work was done by Mike and some help people.
The first day they re-​did the mainline they were about 30 min later than expected. I was late to work.
2^nd day when the re-​piping began they were late 1 hour. I was late to work again.
3^rd day they were late by about 3 hours and so on… (By 3^rd day I figured out the pattern, and we found a way for them to be in the house without them needing our presence. Considering that they had lots of different plumbers, friends come by our house while we weren’t there, nothing seems to have gone missing.)
At the end of the week they were MOSTLY done, but asked for a full payment promising that they would come back tomorrow (Sat) by 10 AM. And we were stupid enough to believe them. Of course, during the evening we discovered some unfinished details — such as lack of water pressure, dripping pipe underneath the sink, etc. No problem, they will come tomorrow by 10 AM.
12 PM following day — I get a call «hmm, can we come by Mon» Obviously not… Ok will be there in 30 min. 4 hours later and 20 angry phone calls, including threatening to cancel the check. They show up to finish up. It was apparent that Chris didn’t know much about plumbing as he was uselessly pacing while Mike was getting everything done.
Of course, they didn’t get to finish everything… So, they needed to come back the following week another time… Again they came back, but didn’t finish everything…
Our agreement was that they will patch up the holes they would make in the walls, and we are still waiting (3 weeks) for a huge hole underneath the kitchen sink to be patched up, which I sadly realize will never happen as we spent at least two Saturdays waiting for them in vain… and that’s after repeated phone calls and assurance that they will make it here in the next hour.
In short, it’s not necessarily the quality of work, but complete lack of professionalism and hours of our time that was wasted by Chris and Mike that prompted me to give such low score.

C.Y. Sewer and Drain Service? Yes, come ASAP and «C Y» my drains are all backed up!
Chris was prompt and knowledgeable and resolved our main line issue. He explained every step and provided guidance on what to watch for in the future to catch the issue early. He also recommended proactive services without a hard sell. His service is very competitively priced. I opted for the video scope as well and I’d highly recommend everyone do so at least once, especially before purchasing a home if you can negotiate it into the contract.
Thanks to the previous owners of our house who enjoyed pouring cooking oil down the drain and our contractor for using the plumbing for quick job clean up during our remodel.
*flush*

A great alternative to those guys in the yellow pages with the full page ads. Had a drain back-​up problem one night recently and looked for someone here on Unilocal to fix it instead of the phone book as I’ve had mixed results with that in the past. Chris came over the next morning exactly when he said he would and worked very hard for two hours and cleared my drain for a very reasonable price. Would call him again for sure. Nice, friendly guy who’s easy to deal with too.

Chris came to my house right away after five in the evening and took care of my main line problem. He gave me lots of good plumbing tips. He’s good with clean up afterwards, too. Super nice guy!

I called CY for a sewer clog issue based on his Unilocal reviews. I didn’t expect the owner, Chirs, to respond so quick. Within 40 min Chris, and two helpers were here at my house working on my issue.
I was impressed witht the response, and the service was just as good. Chris was just as good at telling me what the problem was and keeping me abreast of what the resolution was.
Chris and his crew finished my job in a couple hours diagnozed some other issues with my plumbing system, as well as instructed me on what I could do myself to resolve those issues. I will call Chris and his crew back to fix any future plumbing issues.
Five stars, without question.

Had an emergency plumbing situation where our tub and toilet were backing up. (We only have one bathroom) He came on a Sunday without an extra charge. He charged a flat fee which was amazing since he was here for quite some time. He arrived when he said he would (within an hour of our call), used a camera to identify the problem and showed my husband, walked us through our options, and most importantly he fixed the problem. And he guarantees the job for 30 days. Would recommend him to others.

A true life saver!
I am not a person who spends time writing reviews. But for Chris, I can not thank him enough.
Our plumbing was probably done during Jurassic age with cast iron drain pipe. Wish I knew earlier. When we suspect it is leaking underground, We called several plumber. Chris could able to tell exactly what need to be done and gave the most reasonable quote. There are not so many plumbers out there with diagnostic camera tool and charge probably nothing for it. We had to replace the pipe which is under concrete basement. To make our life easier, he and his crew worked whole weekend to get it done on time.
Chris is an honest, very reasonable and very efficient sewer and drain service provider and I highly recommend him.

First, what’s completely unusual and shocking amazing he picked up a phone on Saturday night ans arrived on time on Sunday morning. Just that one will raise his stars up to max…
Did above and beyond to find the problem and fix it. he spent all day at my house and left only after i could use bathrooms.
Price was really reasonable.
Highly recommend. Hard to find such a responsible contractor!

I needed a plumber to clean out the drains in my house, so I found C.Y. Sewer and Drain Service on Unilocal.My bathtub and kitchen sink were backing up and I called them on a Saturday. Chris, the owner, answered the phone after two rings. I told him what the problem was and he confirmed that I needed a drain clean out. He gave me a good quote and said he could be at my house in 20 minutes. Low and behold he was at my house in exactly 20 minutes. Chris began work right away. He accessed the roof and cleaned every drain in the house, including the kitchen, bath and toilet. In addition, he serviced the drains with degreaser. I was so impressed that I asked him to take a look at my running toilet. He quickly found the problem and thoroughly explained what it was. He fixed the chain, replaced the fill valve, angle stop and supply line and now my toilet runs great. So I showed him the problem I was having with my kitchen sink and he tightened my faucet and pipes, and cleaned it out. Now I have better water pressure and no leaks.
Chris is very honest and he is very good at what he does. He told me what needed to be done, told me why, told me what he was going to do and did it. He explained everything he did and gave me helpful maintenance tips.
The quote he gave me was the price he charged. No surpises here. He was readily available and eager to do the job, Chris was well prepared, fast and did the job right. I was impressed and very satisfied.
If you need a real plumber with skills call Chris. He won’t rip you off.

I called on a rainy day. Despite unexpected difficulties (no clean-​out on the outside of the house, Chris followed through and cleared the connection from our house to the sewer. The team was helpful, informative, and thoughtful. I’d use this company again.

Chris responded promptly to my call. He had all the necessary equipment and did a professional job on a recurring problem we have with tree roots in our main sewer line.
I highly recommend him and would not hesitate to call for his services
again. His price was resonable, and very competitive.
Thanks Chris.

I searched and read reviews for every plumber and sewage company in the Castro Valley area, and called C.Y. First. It will also be my last.
I don’t have the time to write reviews but I do have time to promote a true craftsman.
I called the posted number (which goes straight to the owner), Chris picked up right away, knew more about my problem better than I could explain, and was out in less than an hour.
AMAZING response and expertise just over the phone.
I had no idea what to expect for the cost, after the work was done and seeing the nasty a$$ sewage mess he had to go through, I would of been seriously happy to pay for more.
If your looking for a trustworthy sewage and pluming service, this will be the last one you’ll ever need. You can quote me on this.
Thanks to Unilocal for the accurate reviews.
P. S. Chris carries a GREAT positive personality into everything thing he does. I always admire people who can bring that into their profession.
Randy (thanks again Chris!)