Shoe Wiz

Dropped off a pair of expensive knee high boots and a coach purse to be cleaned and polished/​conditioned. The man had the audacity to ask for a deposit for a $ 55 bill. The look on my face must to have clearly expressed how I felt about a deposit. If I forgot my items; please believe he would have easily made a lot more than $ 55 for my shoes and purse. Before quoting me a price two men were going back and forth in their language. That’s another turn off. I did business in English and gave him USD; I will be sending the husband for my pickup.

This is my go to spot for any shoe repair! Heels, Knicks, soles, whatever. I have small calves and they have taken in the shaft of several pairs of boots. They always review what they are going to do and get my permission of the alteration will affect any of the details. I have never been disappointed!

I have been coming here for years — and they NEVER disappoint! If i could give ten stars if I could! Always the best service and have never had ANY issues with my shoe repairs. i just took two pairs of shoes that were covered in 3 day old, and got them back a week later, looking better then when they were clean. LOVE THESE GUYS!!!

Great job, great customer service! Highly recommend it to all my friends! Two thumbs up!

Very, very disappointed.
I took my Louis Vuitton key holder here after going to LV and being told they couldn’t repair it because the canvas was cracked. The stitching was coming up and I had remembered this place growing up so I decided to take it here instead of using the place the LV associate recommended to me. Big mistake.
It only cost $ 15 to fix but I am very disappointed. I was a little anxious taking this type of item here but I was assured they would use the proper color thread and it would be nice and straight.
The stitching was poorly done and is already coming loose. My item was dirty when it was returned and they used some sort of coloring on it that wasn’t there. I don’t need to describe anymore, just look at my pictures. I will NEVER take any of my items here again! I feel like I ruined my key holder!

I love Shoe Wiz! For years, this place has been in business in the Carson Mall. They repair and fix items to look good as new. Turn around time is fair, given the amount of business they have. If you need shoe heels, boot zippers repaired, shoes stretched or died, or even holes added to belts, this is the place to go.

Very disappointed in the quality of the dye work on my Gucci handbag. The dye is all over the metal hardware, zipper and the top stitch threading. The dye made a very soft leather hard and «crackling.» It looks like they sprayed the handbag with no consideration for the details. Ruined my handbag.

I really like this place and his fantastic works. I used a regular leather cleanser and conditioner to my luxurious handbag for cleaning and it faded the color. I was so upset and called to YSL boutique and they recommended a shop at fashion island in Irvine. Their price starts from $ 250 and it could be higher depend on damages so I was hesitating. I found here close to my work and deciced to try. I was little bit worried because there are not many reviews for handbags. However, when I received my bag, it look «Perfect». He refinished and conditioned it.
«WOW» I got a new handbag.
I will definitely recommend this place and pleople here are very nice and very kind. Most important thing was I paid it very low price.

This place is THE best, that should be enough praise but I will just elaborate a little to be more convincing. I have been coming here for years for repairs, adjustments, shine, heels, you name it. Several times I have bought expensive boots that I absolutely love but loathe returning because I have big calves and they don’t fit. So I come here as a last hope for stretching them to fit and so far I have not had to return anything. There also certain heels that I love but they are just to high for me and they have cut them down to fit comfortably. When you go here for service, you tell them exactly what you need to accomplish, they will tell you yay or nay, pay in advance, and return a few days later to satisfaction simple as that. And their customer service has always been very friendly and consistent.

So I dropped off two pair of heels that I needed repaired. One was a Steven Madden pair where the strap broke, and the other was a pair of BCBGeneration pumps, where the heels basically came off. They were both pairs of shoes that I just could not muster up the compassion to give to Goodwill or to The Salvation Army. They were ready within a week from dropping them off & the price for what I got done was more than reasonable.
Upon my arrival, I was greeted with a great attitude and was even given the times and days of when the mall has FREE ZUMBA & FREE YOGA!!! This place not only does magic on your shoes, but this place they also make keys!!! You just can’t go wrong. Though the Carson Mall, as a whole, is a terrible mall, I’d make the drive anytime I am in need to get a shoe I love fixed!!!
Thank you so much for fixing my shoes! I can’t wait to bring my other shoes back for you guys to fix, because everyone knows, when you have a shoe that you love, you just can’t let them go, kind of like food!!! Ok. Not really, but still!!!

Really disappointed at the work I received on my phone case! The gentlemen was friendly but the craftsmanship is poor. I came in with a leather iPhone case that needed stitching to keep it bounded. They somehow added some sort of glue on the case and then misaligned it. Then the guy handed it back to me. It looks sloppy and my credit cards don’t for in because of the glue!

He stands behind his work! He had put some soles and heels on a pair of shoes about 3 months before and one of the heels came loose. I showed it to kind of expecting to pay a nominal charge but he took care of it at no cost to me. Excellent customer service!

I took 3 jackets in to this shop:
One women’s leather jacket, it had mold on the leather. Henry and his team made the jacket rt, no more mold, wearable, good as new!
One suede men’s jacket, it had a milk stain (bb bottle spill), Henry and his team removed that stubborn stain, good as new, ready to wear.
Lastly a boys leather jacket, just a cleaning and refreshing. Looks great!
Henry and his team at Show Wiz can freshen up that leather or suede jacket for you this winter! Pull it out the closet, they will get it rt for you. Don’t wait until the last minute, allow at least a week for the shop to get it rt. I didn’t rush and I had superior work done.
Thank you for your workmanship!

Can’t say enough about this place, I’ve had shoe heels repaired, mustard color shoes dyed light grey and they look like I bought them that color, shoe heels cut down because they were too high, belts cut down, zipper fixed on a leather jacket and so on and have never had one complaint. If your shoes need help take them there.

I went back to get my shoes, and they were dirty. The heel was fixed. I asked him why were they dirty and the clerk became hostile and aggressive, raised his voice, and told me that I didn’t ask him to clean, just fix. I’ve never had to ask anyone before at any other shop. My first and VERY LAST visit to a place that does not respect the people that pay them!!!

I get my heels fixed and get a nice free shine. Very professional. They give you a punch card and every time you get you heels fixed they give you a punch. And after you get so many punches you get a pair of heels fixed for free.

Awesome, friendly service. They did a great job replacing the bottoms & heels on an old pair of cowboy boots. And for just $ 35 the price was right and the job was done quickly (one week). Another store tried to charge me more than I paid for the boots and wanted to keep them a month. Thanks Shoe Wiz!

shoe wiz is my go-​to store for polishing supplies and toe taps. my allen edmonds and aldens have been serviced by the gentlemen in the shop, and their work is fine. they are quick and courteous. as far as polishing supplies go, they have a gazillion colors of meltonian, kiwi paste, lincoln paste, and even fiebing’s heel & sole edge dressing (!!!), plus many others i’m not interested in.
check them out.

Ahh. This is a great place to get any of your repairs here. They clean UGG boots, they repair heels, they fix belt buckles, they replace them, they also make characterized keys.
I sometimes go out of my way just to get something fixed from here, after a long day. In the end you’ll thank yourself later, they get the job done.

It seems like these guys can fix everything and make it look new again.
Always great service combined with a fair price, and done in time, if not faster!!!
Great job guys!!!