iPhone Repair Guy

The funny thing is, I remembered to leave this review because I am currently in the mall and they have a VERY angry customer yelling at them. They will have to deal with her but here is my experience…
I had an iPhone 6 that I dropped and cracked the screen. There was no bleeding and the phone still worked perfectly. Three weeks later the phone completely died on me. I brought it to this place and told him what happened. He said that my internal screen finally completely broke or something along those lines. I asked if that made sense since the phone wouldn’t even vibrate or ring. He said yes so I let him see what he could do.
Well he comes back and says there is no hardware damage and he isn’t sure why it stopped working. He informs me that if I take it to Apple they will automatically say it’s due to the damage to the phone (this is true). He try’s to talk me into paying him to change the cracked screen, then taking it to Apple to see if I can get the phone replaced. He even goes as far as to say he checked and all the warranties have expired for my phone. I politely decline and decide if I have to spend money I should just take it directly to Apple. But I thank him and pay him a tip for his time
I talk my phone to Apple later that day and they inform me that I have MULTIPLE screw missing from the inside of the phone and ask if I’ve had the phone fixed elsewhere which will void the warranty. This is the part that pissed me off. So because I won’t spend my money here you try to screw me over and leave out screws when putting my phone back together? What kind of integrity is that?!
Luckily Apple worked with me since there was NO other hardware damage other than the crack and replaced my whole phone for the price of a cracked screen!
According to my experience and obviously the experience of the lady screaming at them right now, heed my warning and DO NOT do business with these CROOKS!

Took my ipad in around christmas for a cracked screen. the guy told me that it usually is repaired the same day, but the guy isn’t here until tuesday. I paid for it and left the ipad with them to repair, thinking I will pick it up tuesday evening. Well… I go to pick it up and it is not ready. The repair guy tells me he broke one of the cables and will get it repaired by thursday and that he would call me. Never received a call, never was fixed. Christmas passes and still no IPad. I go to pick it up on the tuesday after, and the guy tells me, there’s a problem. The cable they ordered was the wrong one and that they need to reorder one from ebay. I told them, ok, give me the Ipad with a new screen and call me when the part comes in. He replaces my screen, I leave with it, still haven’t received a call from them til this day. As for the new screen he put on, it started to come up from the adhesive and has cracked again.
What do I do? If i take it back to them, they may finally put the ipad out of its misery and kill it for good…

Bad service went in to get my iPhone 6 Plus repaired first they said they would replace with actual Apple pieces turns out they didn’t! then when I left my ear piece was low my Siri wasn’t working & some screws was missing inside the phone it was horrible. Had to go somewhere else to get another repair

Today I went back to get my iPhone 5s fixed again. This time I dropped my phone and it would turn on but it had 5 lines running vertically on the screen and the screen was non responsive. I am close to being able to upgrade so I initially called and decided that I was better off just getting a new phone.
After talking to Verizon and their awesomely worthless overseas salespeople, I was more confused than anything but I did know that my phone had zero value if it didn’t worked and at a bare minimum I needed to get it fixed so I could trade it in or sell it for the going rate.
I came in and dropped off my phone and was told that it would take 20 minutes to fix and the price would be $ 90. I got caught up in some Christmas shopping but when I came back the phone was fixed and I was stoked. I can now sell the phone for what it is worth vs having a busted useless phone.
These guys are good, knowledgeable and I highly recommend them.

Kenny the iPhone THIEF
Don’t come here. Gave him a phone to fix the screen and paid. He fixed the screen and it was working fine for 2 hrs then the home button stopped working. we gave it back to him so he can fix it over night, cool. Next day when my girl calls to check on the phone status he claims that my girls family had came to pick it up. He said her dad or sister, already sketchy because how are you not going to know who got the phone a woman or a man? Next he says he can’t do anything about it and that it’s not his problem! How are you going to give away a paying customers phone to somebody that’s not them?! That’s totally unacceptable.
I went in to talk in person and he wasn’t there but I talked to him over the phone again saying he can’t do anything about it and since I asked at least for a refund since he didn’t do his job right he tries to accuse me of setting all of this up to steal the phone ourselves to try and get the refund! He tells me to call the cops if I want but they can’t do anything about it. This guy is a straight up thief and I would advise everyone not to go here unless you want you’re phone given to somebody else no questions asked.

First time here today. Went to the kiosk at the Carson Mall. Loved it. Fast and friendly and good prices. Didn’t get the name of the man who helped me but it was a younger man and he did an excellent job fixing my iPhone 6 screen for me. Definitely will come back if I need anything else in the future. I even told my grandma about this place and she’s planning on coming in to fix her iPad now haha

After a couple weeks my screen started popping out and was becoming unresponsive. Went to go see if they can fix it. Like I haven’t dropped it or anything. I went to their new location in Carson. They said they can’t touch it because there are no screws in the bottom. Are kidding me?! I haven’t touched anything. They’re the ones who replaced everything. On top of that. The guy who was helping me this time didn’t even want to try and help me. Lazy as heck. I am quite disappointed compared to the first visit. My suggestion ALWAYS check your phone before leaving a repair. Make sure all the screws are on and everything is secure. Or else you will get SCREWED over like I did.

Kenny was amazing!!! He had great customer service and I would recommend this location to my friends and family

So happy about my iPhone! Screen was completely shattered, hanging off by a piece of tape! Home button gone, led light completely dunzo! But it was all replaced for a good price!!! He definitely brought my phone back to life!!! Customer service was excellent and I’ll be referring all my friends to go there.

Kenny is awesome! I totally recommend him. He is very outgoing, professional, reasonable, and affordable. He goes out of his way to make sure his clients are well satisfied with the results. This is the only iPhone repair stop for me. Keep it up Kenny!

my boyfriend is such an idiot he cracked his phone and mine within 2 weeks. so he tried referring me to this place but I told him to go and fix it. funny thing is the second time he came back he knew his name lol great service!

If I ever have trouble with my phone I know to come straight here. Kenny’s your man for any issue what’s so ever. Great prices and great service.

Came here not thinking that I was going to get my phone fixed yet I was reassured with the awesome quality of service I received from Kenny. I delivered him two phones out dated and past the time needing just to get a new phone. But he was able two retrieve the parts I needed in only half a day and fix my phones. Price was reasonable and he also went out of his way and stayed until I got off of work to deliver my phones to me. If you are looking for a guy that doesn’t over charge and takes in consideration of your time also I highly recommend this shop.