Chili’s

Second time I went to chilies in Carson on Avalon and sat at the table for at least 20 minutes and NO SERVER … you just lost a customer never will I eat at chilies and will tell all my friends the same

I have very mixed feelings about this review. I have been coming to this Chilis for the last 5 years as I work in the immediate area. Me and my friends have been coming more frequently sometimes even twice a week.
We order the same dishes and cocktails all the time. This last visit was beyond the worst. It never has bothered me that we often wait for the busser to clean the tables for us or that our food or refills take a little time to get to us because we usually have great waiter that makes it worth the wait (Kudos to Marche and another awesome server that worked on his Birthday, but I forgot his name). These are the only two servers that I can say have always been working hard but at the same time have a smile on their face and they make sure the guests have the same smile.
The problem this last visit and I mean LAST, is that our bill came with a total of 12 drinks on our receipt. We ordered 6. We order the SAME drink ALL THE TIME! This particular day they said that they said that the way we ordered them were doubles and so they are charging us double. Mind you — they taste like water with lemon. We knew they were not doubles. The server had the bartender explain some BS story to us about us not ordering it correctly. I told her to show me the bartender flyer behind the counter so I can point out the price. Conveniently, she said they were all thrown out a day before. So I asked to speak to the manager and he walked to our table with the body language of «I don’t want to deal with this right now». He did not introduce himself to us, I just saw that he had a different shirt then everyone else. He sat with me at the bar to explain my reasoning and did not say a word or try to help as the bartender told me the same story. We pulled out our phones to show them the receipts form the past 3 weeks we have been there with the same drink charged (and same meals). We did this to show them that never have we been charged this way. Then the manager and bartender gave each other a smirk and tried to blame it on the past servers that they don’t know how to ring in drinks. Mind you, the gentleman that has served us is also a bartender. I’m sure he knows. Finally, the manager was alerted that he was needed somewhere else and he sighed loudly and said «I’m dealing with this over here, I can’t!» REALLY? He wasn’t saying anything or doing anything. He never listened to me or even examine all the receipts we were able to pull off our phones, obviously telling you we are frequent guests. Finally, the bartender said she was going to change it but that it was not correct and that she was going to take a loss on our whole party. WHO & WHAT kind of person in the business of restaurant and hospitality says something like that!?!
Service is always slow, the tables always smell and we always have to ask for something obvious like utensils or napkins, etc. However as I mentioned before we have always over looked this because there are a couple good plates we enjoy here but we will NEVER return here again. Unfortunately they have lost 4 regular customers.

My friend and i decided to visit LA we had some hotel issues so ended up having to staying in carson. chilis was right across street from us so we decided to stop in for some drinks after a long flight and stressful day. We order our drinks and they decide nt to serve my friend bcuz she had the new colorado id i asked so she can get on planes and fly but can’t get a drink at chilis and explained to him co is updating the look of their ids he told us to go to olive garden or buffalo wild wings they can serve us so we left bcuz chilis couldnt. Smh we are both way over 21 i would think thats all that matters but thanks for referring us to bww it was better service anyways.

The food is good overall but the service we experienced from Vincent was off-​the-​charts fantastic and is what garners this a 4-​Star review. He was attentive and went out of his way to make us feel welcome by checking on us several times during our meal. In short, he would be one of the reasons we would go back.

Good food, but really. I notice the lady at the bar. Her nails were super long, this is not a good thing to have around food, contamination for one.
People that work around food should never have long nails & long hair just out.
I would have enjoyed my outing a bit more if she was friendly & had a smile on her face at ANY Point!!!
To the manager please help her.
We would have gave a bigger tip but she totally did not empress us.
Washing hands after handing $$$ is a must… Not sure if we will return

Their boss was an asshole, the server made it up, but her boss had a shitty attitude.

Bitchy hostess… and a 50 minute wait when half the tables r open because they «don’t have the staff»

I was in there last night and it would of seemed as if they were very busy since our food was late and it was very difficult to get any refills. But they were empty tables all around. Wasn’t the greatest service but wasn’t the worse either !!

Horrible f*cken service!!! Waited for 20min. for service and nothing… Walked out… NEVER going back again!!!

Ordered a to-​go order and was pretty disappointing. I ordered a bowl so nothing fancy and it seemed like the ingredients were all just thrown in. Also the amount of rice that came in the bowl was overwhelming. I’ll be honest, a bowl from Chipotle would have been better, and cheaper. The service is what kept this at two stars over one because they actually did a decent job. The food on the other hand wasn’t good.

Wow been waiting for over 20 mins at the front and the host is no where to be found when she finally shows up she’s very rude I asked booth preferably and she’s says I’m going to give you whatever I have available if it wasn’t late my wife and I would go eat else where

For some odd reason I continue visiting this joint hoping it will get better and satisfy and I always leave unhappy. I would rate this place one star if not for the masterful service we received! Our server was ON IT! She brought drinks before we got empty, she anticipated our every need. The food was so blah and uninspiring I’ll just leave it at that. BLAH! We didn’t finish… and we didn’t take anything home. The only thing worth eating was the chips and salsa. The salsa is on the gringo side with the spices but still very tasty and the chips are fresh and crispy. Otherwise… BLAH! Avoid Chili’s unless you are there for the drinks and maybe some apps.

I often find myself in a predicament when meeting my LA/​Southbay friends for drinks. Through the years, we established that the City of Carson is the PERFECT half way point between the Torrance/​Southbay area and Downtown LBC. Its very easy to get to and also right off both the 91 and 405 freeways. However, aside from IKEA, this city offers absolutely NOTHING to civilization or humankind. Well except for Chilis of course.
REMINDER FOR YOU FANCY FOLKS: This place is a CHAIN RESTAURANT, so please don’t come here expecting anything spectacular. FYI– Like most other chain restaurants, hardly anything is actually made fresh. Most sauces, soups, etc are frozen and NOT made in house.
Ok so upon arriving here with no expectations/​appetite, i’d have to my overall experience was OK. Not LBC’s George’s Greek GOOD, but not Compton’s TGIFriday’s BAD either.
FOOD: ³⁄₅ They have a few appetizers and drink specials for abt 3 – 6 bucks each– not too shabby. We got the southwestern eggrolls and the chips and guac. Guac was bland and under seasoned– typical. The southwestern egg rolls tasted weird and stale like they came out of somebodies microwave, but ill digress.
DRINKS: ³⁄₅ I played it safe and stuck with Pino Grigio ($ 3.79 each)
and my friend got the sunset margarita (NOT on HH menu, abt 8 bucks) As i predicted, the margarita was all sugar– no liquor. BOOOO.
SERVICE– ⁴⁄₅ Our food came quickly after ordering. Servers are friendly and attentive. Another plus is that they have mini kiosks on all of the tables at the bar, so we did not have to wait to order more food/​drinks or to get our bill.
FINAL THOUGHTS: This is literally a no –frills type of place that serves the sole purpose of meeting a friend for a brief catch up over drinks. Don’t come here HANGRY– you WILL leave sad and disappointed. And stick with wine or basic cocktails/​well drinks. Until Carson steps its game up and opens more happy hour spots, my southbay friends and i will be returning here for an occasional drink or two. Or three.

I ordered for pick up at this chili’s location in Carson and I was very much disappointed. First, I ordered the original half rack baby back ribs and they gave me the dr. Pepper one. To my likings it tasted so weird. Totally not my cup of tea. I ordered kids meals for my kids and they forgot to include the 2 chocolate milk for them. Wtf is that chili’s??? Then the Chocolate molten cake and to my surprise it was freaking frozen!!! C’mon chili’s in Avalon, Carson ca.. You guys messed up my order. I prefer their branch in Lakewood at least they are accurate with our orders. This location is a big pile of shit!!! Find other chili’s location for this location is the worst!!!

B rating.
We were in such a hurry that we decided to overlook the B rating.
Service was really slow, which was irritating because we didn’t have much time.
In fact we had ordered a few more drinks & they never even came so we had to wait to flag down the server before we could even pay.
Several tables surroundings us had to flag employees down to find out if they could be helped, to pay their checks, and to complain about how long it was taking.
I couldn’t figure out if if was because it was understaffed or mismanaged, but something was definitely wrong. I wouldn’t go back to this chilis location.

Our waiter was the best he helped me pick the right drink and I will always come back because of him. Last time I didn’t enjoy it so much and that probably made my food taste bland this time everything was perfect
I really had a great night with my husband and 2 drinks some appetizers and called it a night felt great. He was super attentive and had a great attitude when I remember his name I will edit my post thanks to him I will go back and hope to get his section again
He’s name could of been Jose or Jerry but omg he was the best even my husband said he’s cool!

Awesome Sauce.
Man I love the 2 for $ 20 deal. I do not think i have found a better deal than this or even close.
The hostess was so nice, coming here was so delightful because I did not have to wait such a long time to be seated.
When the server brought us our food, i can immediately tell that the quality and taste, was going to be marvelous.
Omg do not get me started on the dessert. I never get the chance to eat a dessert after a meal, but this time i did and i was so happy that i did because it was delicious. It was a chocolate cake with vanilla ice cream on top. Yummy!!!

I’ve been here plenty of times and I’m surprised I haven’t written a review. I used to love Chili’s…before this one was built in Carson. It’s embarrassing to have it now in the community. Service is very slow! Food is often served cold and drinks are sub par. You may get lucky and find seating in the bar much sooner than the restaurant, but food/​drinks won’t be much better. I do like the chicken enchilada soup, though I pull out the chicken. I also like the fresh chips and salsa. Chips are often loaded with salt and greasy. Anything here that’s battered and fried will be loaded with grease upon serving, so beware.

The service was okay. The food was better. I would not recommend to come here on a special occasion.
IF you need to eat dinner, and you just want some decent food– this is your place.

I had the guacamole burger but I switched out the guacamole for avocado much better :). Neat, we can pay the register at our table :0.
Server was weak, no introduction and barely a glimpse of eye contact: /​.
At least the burger and ice tea was good :)