Bank Of America

WARNING: I had just taken a sip of HATERADE so I’m SorryNotSorry.
1. It’s all cool with the new changes at the plaza but I’m not cool with those CONFUSING parking lots! Why would someone design it so you can’t go around on both ends?! (If you come here often, it’d make sense) I feel it was a waste of change, that’s all.
2. I dislike it when LAZY people turn on their hazards and park in front of the bank. You say you’re IN A HURRY or you’ll BE QUICK, I say you’re LAZY! That’s what parking lots are for. Also, it causes traffic where there shouldn’t be any at all. I find it a danger for pedestrians.
3. Thank you for having ATM machines outside. Really, thank you. BUT NO THANKS TO BUMS/​JERKS who decides to stink up the area by pissing on the walls. DISGUSTING. I definitely won’t be going back here to use those machines any time soon. I’ll stick to my DRIVE-​THRU ATM MACHINES! Thank you very much.
4. It’s been a few years since I’ve had a reason to go inside a B of A. The last time I was in here, the lines were long but I expected it since it was peak hours. OKAY. But why only have 2 windows available for everyone and then just 1 window for the business owners? PLEASE HAVE MORE STAFF ON DUTY especially on PEAK HOURS! AIN’T NOBODY GOT TIME FOR THIS!
I would’ve given this location a 1-​star but I can’t. I actually like my B of A cards. I have 2 right now and I NEVER had issues with them. I requested for a credit line increase and REQUEST GRANTED! Lastly, I opened up my debit card at this exact location. They’re very informative when you first start out. It was an exciting moment and I suggest to have your picture on your card! F*** FRAUD!
I MISS MY HELLO KITTY DEBIT CARD too! Nonetheless, I LOVE MY SUSAN G. KOMEN card! #teamPINKRIBBON #FVCKCANCER

Where is the button for minus stars? Very very very slow service on busy Friday they should know better. You are going to save time if you go to otherBOA location

I hate that I have to come to this branch!!! they never have enough people working here and it’s little Saigon, it’s always packed and they have 2 frickin tellers just shut this branch down

It’s Saturday afternoon and of course, people will be here right before 2pm trying to finish some kind of financial errand. I waited in line a while, which I didn’t mind, but I know for others it can be very annoying to wait. They had three tellers working, two for regular business and the other for small business transactions. The woman bank teller was nice and timely about providing information on voided checks and BofA’s direct deposit form. Besides this, I’ll continue doing my transactions at the ATM.

This branch is always a last resort for me when I have to cash my check.
They LITERALLY always have one or two tellers at most. You would think on Fridays and Saturdays they’d at least have 3 tellers but NO.
To make matters worse the tellers see a long ass line of about 30 people and still try to talk and chat and offer all of their other services. Girl, cash my check and keep it movin. Aint nobody got time for that!
Worst location ever. It might be worth it to just drive down to the Harbor city or Torrance branches — just to save yourself 30 min to an hour. I literally stood in line before with my baby and preschooler for almost an hour.

It’s 5:45. I have been standing in line since 5:22. 2 tellers. 15 people still waiting. Closes at 6 pm. Enough said.

This is the worse bank of america branch!!! This place is always packed and always has two tellers only for a bank of this size!!! They have one guy always just going around and greeting and asking if we need help!!! We dont that guy doing that! Hire an extra teller and everbody would be happy!!!

I dread coming here more than I do going to the DMV. They only have three tellers AT MOST to serve their customers, so any time you come in, be prepared to waste at least 40 minutes waiting.

If Unilocal had no stars, it would be chosen. Worse customer service provided for customers. 2 tellers for a line that’s almost to the door. Thats over 30 people. 1 rep greeting people in line. News flash greeter, no one wants to wait 45 mins in line. Get behind the counter and relieve this line. Unfortunately I had to come in for money order.

I went during my lunch hour to do a wire transfer — BAD IDEA. Only one teller for a long line and only one person helping for new accounts, wire transfers etc. Very low in staff. SUPER SLOW

This place needs to be remodeled and on top of that better staffing… Consistently every single time I come here it’s always slow and the lines are long and the wait is not worth it. I just need a replacement card and waiting for 45 to a hour! When it’s just 15 minutes process! And only one staff can assist me because the others don’t have access to it? Seriously… Rather just switch to Chase.

It’s 5:33pm primetime here at bank of america here in carson. There are 2 bank tellers and 22 people in line. I am not exaggerating.
I recommend if you wanna handle business here bring some head phones cause you can listen drakes whole album while waiting in line. I’m just kidding about that but seriously I’m waiting and listening to music because this bank is so under staffed.
I would give them 1 star but I gave them two stars because amazingly their bank tellers still provide some quality service after waiting in a long line

Slowest bank of america I have ever been in my entire whole life. Doesnt even deserve 1 star. Been here for 30 – 40 mins who knows! and im still in the middle of the long line. You dont understand how long the line is. Ridiculous! Only 2 teller and 1 merchant. What a waste of time!

This place doesn’t even deserve one star. Slow slow slow I’ve been standing in line for more than 30 minutes. Really people hire more employees

It’s your typical banking atmosphere. The tellers are nice. Only bad thing I experienced here was the line but there are always lines at banks.
I was just gonna check in on Unilocal and not review but I realized that for places like these (banks, airports, dmv), people only review when the experience is bad which is why the ratings are low on Unilocal.I had a good experience. Shoutout to the staff here! :)

Still smarting from an über rude security guard who could just have told me that the bank is already closed. Made me wait 5 minutes in the broiling sun to ask the manager if I can go in. A lady with a gestapo demeanor showed up and curtly told me no. Talk about customer service.

This place is always super packed! And to top it off it always has 2 clerks open!!! Why only 2 smh I’m here to close my account to many charges for no reason

Just like another reviewer mentioned, if you absolutely MUST come to this bank, AVOID AT ALL COSTS THE HELLO KITTY OBSESSED, unprofessionally dressed, inefficient, easly distracted employee. She wasted an hour of my time for what should just have been a 10 minute fix. She continuously asked me about my personal life, my boyfriend, what nationality I was, told me I would regret this day because I didn’t get a credit card, ignored me when I asked if they had a restroom, ignored me when I said I didn’t want a card with a decoration on the front, forgot what she walk talking about in the middle of her sentences and then sat there for 5 minutes trying to remember, spoke to me about her daughters colored eyes for 5 minutes… is any of this relevant to my visit? … To top it all off, when I went to dinner that night, my card was declined because of a mistake she made on her end. I couldn’t process any transactions until I visited a different location the next day to fix the mess she made.

Parking can get tricky. This bank gets very busy, so be prepared to wait!
I’ve been going to this bank for a while since it’s on the way to the office. A couple of stores have been renovated next to it and the parking lot got a little update. Other than that, it’s still busy! Haha. Any time of day, the pace is slow. If you can, try to do your transactions at the ATM. The employees are friendly, but service could be better. Don’t come if you can’t spare more than 10 minutes haha.
If you want to avoid the wait, come when it opens. People try to come right before it closes so that means more waiting lol.

This should be renamed the Bank of The Philippines because this place is an exact reflection of the demographics! (Not meant to be disrespectful)
For some reason the glass entrance gets boarded often and I am hoping no one is robbing the place!
Please make an appointment and watch out for a ditzy but attractive woman who is totally rockin HELLO KITTY everything. (It makes her look so unprofessional especially when customers are coming in with their money and entrusting it to this Bank) She is very slow on the computer and it took over 2 hours just to open a new account! She is easily distracted and constantly has to ask her coworkers for help. I won’t name her but if you see a Hello Kitty ring, stationary, pen, bag, and so on just tell the next person to go ahead of you to save you the aggrivation!