I absolutely love the Dr and the entire staff! Everyone is so friendly and honestly seem to love working there. My first retainer broke, so they had me come back for a new impression to have another made. When I had my new retainer put in, I was late to my appointment so I called to ask them if it was okay or did I need to reschedule. I let them know I was on my way. They said it was fine. I arrived 10 minutes late and that’s when the Dr goes to lunch. He waited those few minutes to leave to check the fit of my retainer. I apologized to everyone who where all very sweet. «Sometimes these things happen.» Then, not 2 days after I picked up my new retainer I took it out to eat and our sneaky dog got a hold of it! My bad I know, however they rescheduled me for another impression right away and had a laugh with my husband and I about it. I’ve learned a valuable lesson to ALWAYS put my retainer in the case when I take it out to eat! lol Ive had a wonderful experience with this office and would choose them again if I was looking for an Orthodontist!
Michelle W.
Tu valoración: 1 Carson City, NV
My son had his first phase done here. What a mistake. Ripped teeth out, 4 to be exact when they removed the palate plate. My son who has never had a fear of dentists or doctors was traumatized by this clinic. Not to mention the over billing that took place. Two years after we left we got a small check, not all. We’ve since moved to Pitts Orthodontics in Reno, he has single handily repaired the psychological damage this clinic applied. I didn’t realize you could get braces that didn’t break off constantly until we switched.
Emily W.
Tu valoración: 2 Carson City, NV
I’ve been going here for a while and have always had a good encounter with the staff and D’Ascolli, however, I recently got Invisalign and have had to deal with lots of trouble billing wise. They are always messing up the amounts, and then calling us to nag us for not paying the entire amount(that wasn’t the total fee listed on the bill) From now on I will most likely be using Beglin Orthodontics.
Michelee C.
Tu valoración: 5 Las Vegas, NV
We stopped in here as out-of-towners because our daughter had a wires poking the insides of her mouth. Since she couldn’t eat and her orthodontist was back in Vegas, we asked if they could cut the wires back. The staff quickly shuffled her back, fixed the problem, and offered us cookies! The best part is they did this free of charge! Great quaint small town orthodontist. Thank you Dr. D’Ascili!
K F.
Tu valoración: 4 Carson City, NV
I liked the casual office atmosphere. I liked that the Dr. came out and talked with me as he got his coffee in the waiting room, just shot the shit with me. After meeting some of these others in town, some brainiacs with a disinterested personality, some salesman with a huge business, he seemed authentic and caring right off the bat. Dr. D’Ascoli has a lot of very nice equipment like xrays in 3D so you could really see what was going on in the heads of his patients. He was able to note an issue for each of my kids where other Orthos did not. For my son, he noted that he would be breathing better after treatment after showing me the before image and a projected after version. For my daughter, he was confident that a tooth issue would be resolved without costly medical treatment, as his experience in the field of 30 years made us comfortable in this prediction. The other Orthos wanted expensive treatment immediately and of course had me on the hard sell to sign papers with their business with something of a scare tactic. I believe he was pretty good at looking at the 3D xrays and felt comfortable the issue would be resolved, with 30 years under his belt he convinced me. I like the Orthobus personally and although the treatment was a touch less costly, like 15% or so less than other quotes, this made no difference in my decision. I will update this after the braces come off.