TINKHAM GARAGE DOOR

I gave Duane a call regarding a broken torsion spring on my garage door and he was able to give me a firm quote over the phone for the replacement of both springs (recommended if only one is broken) and a complete tune up. The price was very reasonable and I got the feeling I wasn’t going to be playing a bunch of games when he arrived. This was first and foremost on my mind as I had kicked a tech out of my house the day prior for trying to pull the olé «bait ‘n switch» as well as trying to sell me a bunch of crap I didn’t need or even ask about… lesson learned — make sure you do some research as some of these guys try to hit a «home run» with every call. Anyhow, Duane arrived when he said he would and was walking out the door with a check about 45 minutes later. He even took the time to explain exactly what he did and laid out a preventive maintenance schedule. I would highly recommend Tinkham being your first call for any garage door related issues. I will definitely be recommending to those in need.

Highly recommend!!!
Duane came to the rescue!!! My torsion springs broke and my wife’s car was stuck in the garage. I called at 3:00 pm and as promised Duane showed up on time. Not only is Duane a man of his word, the service was excellent. Duane even took the time to educate me on how to service and maintain my garage doors. The best part? His service fee was very reasonable and fair. Thanks Duane!!!

Family owned business. Trustworthy, honest and customer centered service. I thought I needed a new door. They were able to fix my door for a lot less than it would have been to replace it.
I’d give them 10 stars if I could!

One of the springs on my garage door broke. I did an internet search to find a company and decided on Tinkham due to the positive reviews. I called a bit on the early side (7:40 AM) expecting to leave a message, but before I could Duane called me back and discussed my options. He was able to repair my door within 4 hours. He was up front about pricing and made sure I understood what the charges would be before any work was done.
I will definitely go to these folks for my future garage door needs. Thanks!

First I will say Duane is great! Truly a hidden gem of the garage door repair world
My garage door stopped working on a Monday and after a little online research. I discovered that public consensus is most garage door repair places will try to scam and overcharge. Lucky for me I was able to self diagnose what the issue was. I had determined it was a broken torsion spring.
I studied up and educated myself on my garage door. I measured the height, width, determined what it was made from, (plastic, wood, metal, insulated metal etc.). I also inspected all the rollers and what they were made of. (Plastic, metal with or without neoprene covering). Lastly I checked the cables for any fraying. All parts appeared in order with the exception of the spring.
Tinkham was not my first call, I tried to reach another local referral but after a phone call and two emails and no response I decided to move on. I had also called a second company while I waited for the first just to compare prices. It was now Friday and I wanted my garage back. Tinkham was my next call and Duane picked up after just a few rings. He listened to my concern and was able to assess the situation based on my information. He quoted a price and was at my house that same day to repair. He looked at the door and confirmed it was a broken spring and the quote he gave over the phone would be the cost and included a tune up. He inspected all the working parts and did find one part that needed replacement. Duane clearly explained the purposes of this part and actually showed me the difference between the worn/​used part compared to the new one. (I wish I had taken a picture of the two). It definitely needed replacing.
All this in less than an hour and I was ready to park in my garage again. It’s so hard to find reliable and honest repairmen, Duane is both, plus he was very friendly. I 100% recommend Tinkham for garage door repair and would definitely give repeat business when the need arises.
Oh and one last note, my door is so much quieter and smoother, thanks to the tune up and replaced part. I am Satisfied.

Very impressed with this guy… Duane came out the same day I called. Not only did he fix our garage door, he made it better than when it was installed. It’s quieter and smoother running now. He also showed me how to maintain it. Didn’t know any of that info! He also does gates and welding.