Jackson Hewitt Tax Service

Jackson Hewitt tax prepare don’t have the education or knowledge of tax. I wouldn’t trust them to do my tax. The just go to one training then do your tax and charge you a lot of money. Ask your tax prepare do they have any accountant or tax college. 99% NO.

I went to this JH because I was a business owner in this same shopping plaza and wanted to support my fellow businesses in our area. I went in and was greeted by a lady named «Tiffany» whom I am guessing was the receptioinst. She introduced me to the tax preparer (there was only 1 at the time) and I handed him over my documents for him to prepare my taxes for me. Several days went by, I would call for an update or just go down to visit them since they were just a few doors down from me. Nothing. So by this time me and Tiffany got to know each other since I was alwyas checking in for an update. She even would come up to my store.
Well, one day she stopped in my store while I was not there. She was spekaing to my business partner by accident, she broke a vase that was for sale. My co –owner and her had some words. It wasn’t really over the vase, he was just getting frustrated over the taxes taking so long. The vase was just a set off point for him. She left without paying for the vase. The next day, I went down to check on my taxes (this is about week 2 now) and as soon as I walked in, she yelled and told me to not come back. She would not talk to me about anything including my taxes and that she would have the preparer contact me when they were done.
I was in complete shock that she talked me me in this tone as I walked in to her store (she had told me previously she was being promoted to manager). I am leaving this review based on two things. This length it took them to prepare my taxes– unacceptable. I get the fact that he had just completed training, but I shouldn’t suffer because of that, nor should my business.
Then the unprofessionalism she showed me– the anger she put off on me when I wasn’t the person she had the issue with. It was my business partner.
A disaster and I should have called corporate as this is unaccpetable business practice.
Never again will I set foot in a JH office again. If these are the types of people JH hire and then promote to management, God bless them.