Dogs Rule Resort

Long overdue but we have been taking our dogs here for about 2 years and love it! We have used several other places in the metroplex, from Irving to Carrollton to Frisco, and this is the best place. Everyone is super nice, knows us all by name and our pups are always exhausted when they come home. They are dying to get there when we go and they are bouncy and happy when we pick them up.
I have to also say that I read the reviews below before posting and although there are some negative comments, every place will have them, there’s not another place I trust more than the folks here to watch over them with care and love.
5 wet kisses all the way around from us!

I’ve been coming here for nearly 10 years with my federal service animal, and trust them wholeheartedly. If you have a pet with special needs, they have the experience and knowledge how to deal with it. If there ever is an issue with your pets health, they waste no time calling you and transporting if needed. Can’t say enough good about this place. Wish they were closer to my home. I drive from Las Colinas with my pets because the care is so reliable. I’d vote 10 stars if I could.

We use them all of the time for my highly dysfunctional rescue Jack Russell. Its one of the few places that the dog is okay with. They truly care for the dog!

I have been taking my dog Roscoe to Dogs Rule for 2 months now. He is a black lab that needs a lot of attention and time to play while I am at work. Dogs Rule has been the BEST solution ever! I was hesitant in putting him in everyday, but after seeing how well he has done I know it was the BEST decision.
The staff is AMAZING! — not to name other names but this is the 4^th daycare I have taken Roscoe to. The previous ones, complained of his high energy level, size (he is a 100b black lab), one continually called and nicknamed him «Casanova» (even after I expressed issue with this) and one daycare even called him «toy possessive». HE’S A DOG! —NOT Dogs Rule, they have done nothing short of treat Roscoe as their own pet. It is nice to know he is spending the day with people that enjoy him being there and GENUNILY want to play with him.
I did have one minor hiccup at the daycare (NOT Dos Rule fault, another pet aggresion issue). And I can say from personal experience, that they also do AMAZING when something not so great happens. Dawn, the manager, went ABOVE AND BEYOND to help with the incident and assure me that Roscoe was loved and well taken care of. She even takes time to tell me about how he is growing and adapting, and has his two best friends he plays with regularly. (They REALLY take the time to care and understand each pets needs!!)
I can not say enough AMAZING things about this daycare, or the LOVE, ATTENTION, and CARE they take, of each and EVERY pet! I will continue to take Roscoe to Dogs Rule Resort EVERY day, knowing that it is not a punishment, but a TREAT for him every day! And, without fail everyday we arrive he is greeted and welcomed, KNOWN & LOVED by each and every member of their staff. (ALL of which greet me, my boyfriend AND ROSCOE personally every day).
THANK YOU, THANK YOU, THANK YOUU to Dawn and ALL of the staff at Dogs Rule Resort! Roscoe LOVES you and so do we!!!

I would not recommend this place at all. I have heard the staff yelling at dogs from across the street. Not okay in my books. Beware.

On our first visit to dogs rule resort my 6month old 50lb chocolate lab was worn out &I loved that I could check up on her with the webcams they have set up online. Once I took her home she went right to sleep but I had noticed a little rash above her right eye, it looked red and inflamed and like she had been scratching. Not thinking anything of it I took my dog back a few days later.
I let the people at the front desk know about the spot on her eye and my worries they said they would clean it and keep an eye on it. Since it was a Friday they had a special for bubble baths so I decide my pup could use one. Once I picked her up 6 hours later she was happy as can be but as the night progressed she became lethargic and her left eye had become extremely swollen, then she started throwing up multiple times. That was one of the worst nights of my life.
We called dogs rule resort a few days later and they said there was a bug going around the prior week and she could have caught it and we would need to just wait it out, or she could have gotten stung by a bee when playing outside. I understand none of this could have been prevented but after 2 trips and having her come home with the rash leading to the allergic reaction and stomach bug. We will not be going back.

The owners are very kind and seem to care about your pet. Unfortunately upon return, my pet had numerous soars on his body. He also seemed really exhausted and lethargic for several days after staying. I don’t believe I will be using them again. I have used dog kennels at several nearby vet offices and never had an issue. I would rather pay a few bucks more for piece of mind.

I would never take my dog anywhere else for boarding or grooming! I moved about 30 mins away but still take my dog to Dogs Rule Resort. The staff is SUPER friendly, the place is so clean & my dog just loves all of the fun toys! The little «rooms» are not cages & I can bring my dog’s blanket or toys for him. Love this place!

I had to rate this place with one star to post my review, but I would give it a negative 5 stars if I could.
I had a horrible experience while boarding my dog at Dog’s Rule. I was contacted by the groomer to tell me that she had found that my dog had a puncture womb on his neck. They offered to take him to the vet; but, I immediately drove home from Austin to see about his welfare since they explained that it was not life threatening.
Upon arrival, I learned that he had been bitten in the soft part of his throat. And to make matters worse, it was a medium to large dog bite. My dog was only 15 pounds, so I am not sure why he would have been exposed to a larger or more aggressive dog. And, how did he received such a violent and serious injury to his neck without anyone observing it.
I learned from my vet that it was a very serious womb, and it cost me over $ 400 to treat it. I was very lucky that the other dog did not tear the artery which would have been fatal.
I immediately called the GM Dawn who was very sympathetic; however, they were never able to explain how or why it happened. No one of their staff saw my dog being attacked. And worst of all, they never offered to pay for my vet expense OR refund me my boarding.
How scary and disappointing that I could not trust my dog to be safe while in their care. And that they had such little concern for me as a customer.

I have tried many groomers but this place is by far the very best! You can tell they really care about our little family member and she loves going in for grooming. She hasn’t liked it at all in the past. They are flexible with drop off and pick up as well. My job location recently changed but I still go out of my way to take her here. We have found our grooming and boarding home!

I am so sadden to have to give this place a bad review! I have been taking my dogs to this place, which I had believed to be wonderful, for the past 6 years! About a month ago I had to take a 4 day trip and of course this was my go to for my sweet puppy; however, when I returned he had a bloody nose that I was told happened because he was rubbing the kennel door at night time… I thought well okay, I guess it made since because he is typically not in a kennel at all. It was brought to my attention by a friend that I had referred that when she went for a tour that weekend the receptionist told her how «naughty» my dog was and that they couldn’t even let him out to play because he was too rough. After hearing this I had my husband call to confront the receptionist. She confirmed that they were in fact keeping him kenneled the entire time!!! You can imagine my fury to find that I was lied to about why he had a bloody nose and when I asked how everything went that weekend she had told me how great he was!!! Are you kidding me? I am so appalled at the way my dog was treated and the fact that they lied to my face and weren’t ever going to tell me what was going on. I would be understanding if they had told me that he was being to rough with the other dogs so they had to keep him in the kennel more or had to make a different arrangement with him, but to say that everything was great and never contact me with any issues… And to top it off they did not even apologize about any of this!!! My dog is like my child and I can not believe I trusted this place to take care of him and this is the return I get… BEWARE!!!

This review is long long over due. This kennel was recommended so I boarded my dog there several years ago, while we were on a week vacation. Towards the end of the vacation I got a call from them that there had been an accident. My dogs side had been ripped open. They said they didn’t know if another dog had attacked her or she ran into something in the yard. Can you imagine my horror? I was on a road trip and drove straight back to the kennel, but it took a couple of days. This is the kennel that boasts that they watch your dog either in person or on camera. And they say they didn’t know what happened to my dog? Too bad they don’t have Minus Stars here.

This place is amazing.
My dog was found on the street and although he has been a blessing he has a problem with listening. The staff has been very encouraging and patient with my baby and I am happy to continue to take him there and let him interact with more pups.

Alright, Dog’s Rule just pushed over 5 stars with me this week.
I was home recovering from surgery and Hemingway was tweaked like a dog on meth. He wouldn’t sit down, he was pacing all over the house, constantly panting… I thought about opening the door and just letting him run. Unfortunately, if I did that, he would never return. (Oh and it’s against the law!!)
So I called up Dog’s Rule and asked if they had a pick up service — they did. For only $ 15 they will come pick up your doggie and take him to the place of his dreams — their day care facility.
I was thrilled that Dawn was just so understanding and accommodating! They were at my door less than 10 mins after I hung up the phone. W hen I picked him up (I felt better later in the evening) he was exhausted. He was down for the count by 7 p.m.
I’m thankful that Dog’s Rule was able to help me out during a time I was in great need. They are thoughtful and considerate and I could not be happier with their customer service!

I did a ton of research and tried out lots of different places for daycare and boarding. This was by far the best.
It’s located close to Willow Bend Mall at Hebron/​Marsh with 3000 sq feet of indoor, air conditioned play area & 8000 sq feet of play area outside.
The dogs have scheduled playtime and naptime instead of just being put in one big room all day long. Daycare is $ 20 per day, $ 15 for a half day.
As far as boarding, they are not in kennels or dog runs, but little rooms with beds. Rates are based on size and include daycare.
Grooming rates are also based on size are very competitive.
They also have webcams on their site so you can check on your dog.