Carrollton Edentree

I moved to Edentree apartments in January of 2014. This is property management #3 (City Gate Property Group, in Addison, Tx) in less than a year. I made a complaint about cigarette smoke drifting into my bedroom closet and bedroom due to my neighbor. I told the apartment manager, Sylvia, that you can only smell the smoke when she is smoking. Well, Sylvia did not smell smoke when she came here during the day. She was very rude when she came over. Rolling her eyes and too much attitude as an apartment manager. She told me to call when it happens. I asked her if they were going to come check it out after the office closes. Because that is when it usually happens. She said no, call before 6. Of course, that way she didn’t have to deal with it. After that day, I have not heard from the apartment manager since. But I did have to file a police report on my neighbor due to vandalizing my vehicle. How she knew what kind of vehicle I drive, hmmm, I don’t know. Maybe I should ask Sylvia. I’ve sent several emails to the office as well as one with a picture of the possible cause of this drifting second hand smoke. I still have not heard from the apartment manager. But my neighbor is still smoking away. And my closet smells horrific. These people have no clue what type of work I do or if I have asthma. Instead of fixing the hole in my closet (a new light fixture was put up. But the maintenance decided he wanted to do a half ass job!), they choose to ignore.
I reported this to the property’s regional manager almost a month ago. She said she was going to investigate. I have not heard from the regional manager either.
There are so many violations going on in this apartment complex. There’s suppose to be 2 beating hearts to a room right? Well, there are 4, in a 1 bedroom across the hall. And upstairs there are about 5 or 6 people.
This is by far the worst apartment experience that I’ve had. The management is horrible.