Broadsword Student Advantage

SCAM SCAM SCAM, 500 dollars to consolidate over ¾ months. Sallie Mae «sent» the wrong payment
Plan to them (they said) They sat on that wrong plan for 3 weeks until I called to check on
A update, then instead of them
Fixing it, I have to spend hours on the phone between salliemae and them, fixing it myself on 3way call with all of us. Still getting charged money for their mistake and lack promptness. Then
Weeks after I get confirmation from sallie Mae, with the right payment plan
Contracted 5 months go, I call to confirm with this company. They still have the wrong information. So finally I cancelled. Most of their customer reps have no idea what is
Going on, everytime it’s something different. Phillip (rep) was rude and made accusations about things I said though
They Already happened. Courtney the supervisor is a super nothing. I
Never got one
Second of remorse for about 5
Mistakes they made but kept on
Charging me, SCAM SCAM SCAM

BEWARE of Broadsword Student Advantage they say they can help you with your student loans but they don’t I was lucky that I contacted the people who held my loans or I would have been in default. The best part is when I was suppose to get a refund back Dec. 2013 in 3 – 4 weeks guess what it is now July I still do not have my refund. I guess I have to give a star if I could the would get zero stars. They lie very well and please don’tlet them take your money because so far I haven’t got my refund and it is now over seven months.