AutoZone

Before we were married, the wife lived in Carrollton, near this Autozone and if her car ever needed repair, this is the store I’d visit for parts.
Just recently, I needed an oxygen sensor and the stores near my house in Richardson couldn’t get me the part I needed — they use a different supply hub. I was able to find out that the hub this store uses had the oxygen sensor and could get it for me within a couple hours, plus they price matched a competitor’s price. It doesn’t get any better than that.
Service is actually pretty good here. The other stores sometimes only have one or two people working but this one seems to always have someone waiting to help you.
Thanks Autozone.

Great service and great staff. I understand the review about how the location is iffy. It’s in a run down part of Carrollton that I personally would not endorse, but I remember this autozone was here. I’ve been here with my father. Now, I come in need when I live on my own. I don’t regret the fact that i came back. :) Thanks for helping me find the correct rear lights for my truck.

I usually go to Autozone for any general car maintenance, but I’m especially glad I went to the Carrollton location while I was in the area. The AutoZone employee helped me test my battery and alternator (turned out I needed a new battery) and he also helped me find replacement bulbs for my brake lights. He also looked up my warranty just in case I could get a free battery (no luck, I was two years past the replacement period). I expected to take my battery and bulbs home to install them myself, but the Autozone employee replaced BOTH within 15 minutes. FOR FREE. Awesome. He was a really cool guy and I’m a big believer in tipping when you get good service so I gave him a $ 20. He tried to refuse it, but gave in.
I mean I could have replaced it on my own, but he did it faster than I would have. Totally worth the tip for the convenience and superb customer service.
Also, when you buy a new battery, you have three years of free replacement coverage. Which means you could bring in your battery on the third year and get a new one. :)

The guy tried to sell me an 8 year gold battery when I asked for a three year car battery. When I asked again, he persisted in telling me I needed the more expensive car battery. When i asked a third time, he went into sales pitch. finally I said, I saw you scroll right past the battery I wanted which costs 65 dollars instead of 108 plus warranty you’re trying to push. I do not need an 8 year battery. You have not listened to my requests and you can now go F*ck yourself, I will never shop here again.
And I left.
And I will never, ever, ever go back.
I guess the people that work at this particular Auto Zone think girls are dumb about cars but this particular girl is not and wasn’t about to be pushed into an 8 year car battery when I only plan to have the car for two more years.
I went to Sears, sure I paid a little more, but they didn’t lie to me or push me into anything and rotated my tires for free so it evens out overall.

Always helpful, always attentive. Despite that this Autozone is located in a somewhat ghetto-​fied parking lot surrounded by Mex and Asian eateries, I come here when I need fix my truck. Free engine check light diags, free battery check, free waste disposal… good product selection and an extremely helpful staff of folks ready to answer your questions.