I had a GREAT experience here today. Well as great as it can get from a place that jabs your arm and sucks your blood out. I HATE going to these places. You feel like quite a number as they process massive quantities of people through here. I get blood taken annually, so you think I would be used to it! I made my appointment online and I would STRONGLY recommend that. When I walked into the waiting room, there were about 8 other people there. No worries for me with the appointment though! All the other people were walk ins and I went ahead of all of them! Now to the bloody part. I have really low blood pressure and really small veins. It can be problematic when giving blood. I always tell the person taking the blood to use the pediatric kit and many times they ignore me. Not this lady, she actually listened to me. It was sooooo nice. So if you have to get stuck, this is a good place to go.