Better Days Auto Body Shop

Warning!!! PLEASE do not take your car to this place!!! They are a crook! I went to this place because they waive my deductible, lesson learn never ever go to any auto body shop that are not contracted with your car insurance. When I first saw this place it was hidden in the ghetto. Their office hours says open from 10am to 5pm. The owner didn’t show up until 12pm to open the shop. They said my car was going to be done within a week, but it took 2 weeks to finish. After two weeks I got a call from the owner wife Helen saying my car is ready for pick… to find out upon my arrival, my car was not ready and completed, I was driving around town with one tail light missing. The wife (Helen) sure did not hesitate to take my check! And tell me to come back and they will put in the other tail light in it would only take 10 mins. I waited for 45 mins… At that time I was driving a rental and Enterprise office was closed @ 5:30pm I have no choice to leave the rental there at the shop. The owner reinsured me it was okay to leave the rental car at his shop they have cameras everywhere. So I did… come the following Monday John from enterprise call me stating I owe $ 33.90 for gas. Thank god I took a picture of my gas tank. These people took the rental car for a joy ride and on top of that lied in front of my face saying they did not drive the car… John from Enterprise ends up waiving the gas fee for me. And now to find out that they did a shitty job on my car. They used stripe ties to put my bummer together. I am so furies about this place. I’m in the process of file a complaint to the Better Business Bureau about this company.

Should be renamed «Shady Daze». I’m willing to bet that all the 5 star reviews are from owners friends/​family and employees. I don’t even know where to start but if I had known how bad my vehicle was going to come back I would have GLADLY paid my own deductable. mismatched paint, runs in the paint, dirt particles in the paint, parts that don’t fit, missing screws/​bolts on replaced parts (no joke) and now my speedo and my gas gauge doesn’t work properly. reads 100 mph in residential and 40 mph on the freeway– gas is full one minute, turn a corner and the low fuel light and tone come on… I could go on but if you don’t get it by now– GOOD LUCK!

I bought some gift cards from CBS Radio they were advertising 50% off and I had a dent from a hit a run on my car door so I thought what a great deal. I arrived at their location and it was like a day care center. They lady behind the desk (part owner) came and looked at my car door and gave me an estimate $ 600.00. I told her I had gift certificates that would cover it and she told me oh we don’t honor those anymore they have expired. I told her there was no experation and that I would take it up with CBS Radio. Fearing bad press she tells me yes she will honor them but now can not make an appointment for 3 more weeks they are too busy. I agree and get a receipt and appointment card to have the work done. I call back in two days asking how long it would take them to fix my truck door covered by insurance they told me to come on down they could get it right in.
I waited my 3 weeks went in dropped it off to a body worker there and left. Later that day a man calls me saying he is the owner and estimater and the I was given an imporper estimate and could I please come back accross town to discuss it. I told him I did not have a way there but could he tell me what was going on. I was told my door now needed to be replaced and they needed to peel back the canvas top. I told him his sister gave me the estimate an is also an owner from what I was told. I asked about why the top needed to be peeled back, he said because in order to paint it, it would need to be removed and replaced. I said but you are ordering a new door it wont even be attached so no paint would touch the top and besides my car door does not have any metal around the window it closes onto the body of the car. He then says we are not taking your f-​ing gift certificates so you can come get your f-​ing piece of sh*t cadillac off my property right f-​ing now.
This place only like insurance claims and will pay any deductable so they can rip off the insurance companies they are rude unprofessional and down right scary. I would stay away from them.
btw CBS Radio refunded my money for the gift certificates.

DON’T GO TO THIS PLACE! Not professional at all. My car looks worse then it did when I brought it in. These people have no idea what there doing. I’m really thinking of reporting them to the Better Business Bureau. They say they pay your deductible, but it will cost more in fixing what they did. Go to a well know auto body place and pay your own deductible. It will be worth it in the end. Trust me! Don’t make the same mistake I did.

WARNING BEWARE!!!
Not only is this place ghetto, trashy, and unprofessional, the owner wanted to beat me up. They don’t have a planner book but used a piece of plain computer paper to write down your name and date of your appointment, then drew a line under your name to separate the different appointments they had. Why don’t they spend the money to buy a planner book or maybe be even more organized and get a electronic one on their computer? Because they are too CHEAP! They took 7 days to fix my car that could have taken other shops 2 to 3 days to fix. The only reason why I took it here was because they waived my deductible but not only did they make me wait 7 days to fix my car, they made me wait another 2 hours when I showed up for my appointment. Then the owner started yelling at us because we were angry that they were unorganized and confused our appointment time, so he tries to fight me in front of his 5 year old daughter CUSSING his brain out!!! Just think about this, do you really want to take your car to a place like this? I wouldn’t think so.