The UPS Store

We had a mailbox there for close to five years. Now I know it’s my responsibility to keep track of things, but with day-​to-​day activities running multiple businesses and a family, I forgot that my annual payment was due. Instead of contacting me and giving me an opportunity to keep it open, when I finally remembered I went down there to take care payment and found my key no longer worked as they gave it to someone else. Again, I recognize that I failed to pay my annual fee. But I had no contact from this location at all to remind me. No phone call reminder no letter to my home address. So now I need to redo all of our work stationary and find a new mailbox.

Always helpful. Always friendly. Always have plenty of people on hand to help out. Highly recommended.

Adam helped us ship a painting. He encouraged us to shop around to find the best price, so we did. After driving around Carmel, ups had the best price. When we walked through the doors, Adam’s smiling face greeted us. He even laughed at a few of my terrible jokes. Adam, keep doing what you do. Adam’s manager, give this man a raise!

Five stars for fabulous customer service. They have always been friendly here but my most recent experience was particularly awesome. Scott went above and beyond and was so helpful and nice. If all stores had people like him, it would make life more pleasant. And although I couldn’t actually ship my packages because it was quite expensive which was disappointing, that won’t prevent me from coming back to ship other things just so I can get refreshingly great customer service.

I own a small business in town and the ups store is always so helpful with making flyers and copies of papers for me! I go to them with all of my needs. The staff is friendly and knowledgable and the prices aren’t too outrageous when I am in a pinch and need professional help!

Anyone who thinks that they can rent a mailbox here or at any other UPS store and think that they will have a legal and private physical address will be sorry! I recently tried to open up a checking account (not a loan, but a checking account with my money in it) and the banker checked on my «address» and turned me down as «this address is not a physical address». Seems alll he did was a Google search on my 225 The Crossroads «address» and up pops the UPS store!
If you’re a business and you think that you can fool people with having your business in a UPS mailbox store be aware that all your clients need to do is Google your address and up pops the UPS store! You really want potential clients to know that your buisness location is really just a mailbox at a UPS store?
And it’s only a matter of time before the Gov’t catches up with the fact that these are not your «real» address and will start to refuse sending tax refunds, SSI, UEI, Welfare, Food Stamps, etc. to these type of addresses! (As the Gov’t. really, really wants to know where you live)
And a potential employer can just Google your address and up pops the UPS store!
Try it before you rent a mailbox! Google your new UPS «address» and see what happens.
Better to find another, more descrete mailing, legal address and mail forwarding service. I am retired and live full-​time in my R.V. and I travel a lot (it’s cool) and there are many mail services available that are much more descrete.

I am having my mothers’ Christmas cards printed here and the experience has been quite positive. Their expertise at turning my digital artwork into printed cards has been seamless and at a cost that is more than competitive.
I also use their expertise and equipment when printing my business marketing materials, and am quite happy w/​the end-​product and price.
So, they are much more than an excellent packing & shipping place. Worth checking out.

I’ve got a serious tip for ya. Get your miserable dragging butt out of line at the post office and mail your boxes USPS or UPS from these cute little ladies instead. Fast, comfy, friendly. Plus you can buy a card, get on-​line, make a copy. You can drop off a gift and have them wrap it, pack it and ship it. That’s pretty sweet. I fuckin hate wrapping! Such a nicer experience than that redic line at the Monterey or Carmel P.O.

I chose to come here after having unpleasant dealings with the post office. Quite pricey, but it’s worth it. Usually friendly service. I have noticed that they have a small turnover rate with some new staff who do not match the rest of the staff. I have always felt taken care of here, especially around the holidays and shipping stuff out!