Taco Bell

Thank god I have a receipt to tell corporate how horrible this place was. I should’ve read the reviews before coming here. I know it’s a fast food joint, but this is the worst! I witnessed them making food without gloves on! Disgusting! I even told the cashier to tell them to put gloves on, but he walked right past them. It took over 20 minutes to get my food and about ten minutes to get my order taken! Ridiculous! I warned a few customers too about them wearing no gloves and they walked out. The cashier looked high out of his mind and the rest of the staff was rude. I even saw one girl touch the bottom of her shoe and continue making food. Gross!

This is the absolute worst taco bell I have been to. I have been here multiple times hoping that one day it will get better but that has never happened. The convenience of being close to home is completely lost after you deal with how bad this place is. Avoid at all cost!

Slow service with an attitude, filthy dining and restrooms. Figured the first time they were having a bad day. Because I was craving Taco Bell thought I would give this location a second shot. There were two customers in line ahead of me and after waiting ten minutes to order and looking around at the state of the place I should have walked out. Guess I’m a sucker for punishment. Take notice and get this place shaped up !

Really this should be Zero stars. I’m not sure how this particular location can be consistently bad for so long. I live not far from this location, but I will usually drive farther to another location because from top to bottom this location fails. Every once and a while, like today, I’ll stop by and see if they were able to turn it around. Well, I’m sad to say that they still are awful. I’m really shocked that this location is able to stay in business this long.
I went through the drive thru and ordered a KFC value meal. 15 minutes later I got my food. Apologies? Are you kidding? I had clearly inconvenienced the staff by being a paying customer. They essentially tossed me my food without saying even «thank you» or «come again». I drove away (my mistake) and noticed when I got home that my drink was wrong, I received no napkins and no plastic ware.
Overall, this place has consistently the worst fast food staffing that I have ever seen. Who ever manages this location should be ashamed and consider another profession. Do yourself a favor and go to the Wendy’s next door, they are consistently good.

The dirtiest dining room ever worst customer service ever this place is a complete shithole i will never return

Today we arrived at the drive-​thru at 11am and sat for quite awhile. Not sure if they were having computer issues, we pulled forward to the window. An employee informed us that at that time they were technically open but not taking orders yet since they were counting their register drawers. At 11:20am they were still turning customers away, which is pretty crazy since they are supposed to open at 10:30am.
Needless to say, Wendy’s next door was getting quite a bit of business.

They were out of beans. A «Mexican» place was out of beans on a Saturday night around 10 p.m. It was a nice night and I had my windows down. I could hear people complaining at the drive thru as it seemed like everyone in line had a bean-​centric order. All the poor window girl could do was apologize. Back in the stone ages when I worked in fast food, if we ran out of an ingredient (which was rare), we went to another location to get more. They couldn’t do that? Hopefully all these one-​star reviews will catch the owner’s attention. Love me some Taco Bell, but I avoid this location. Oh, and nothing more charming that seeing employees sitting on the front stoop smoking during their break.

Bleech! Sadly this location is very skimpy with ingredients. Often food items are stale and often messy with slatherings of other food items mixed in. There has been one young lady at Drive-​Thru who was friendly and professional, but rest of staff has regularly been rude, slow, careless, and unprofessional. How can a national chain allow for such sub-​par service. Go to the Taco Bell on W 86^th by Traders Point or by the Pyramids — much better quality.

Never again. Just spent 40 minutes in the drive-​through. Didn’t get my order right. They ran out of beef and never told me when I ordered. I complained to cashier and she mouthed off, got manager and she couldn’t have been more unconcerned with what happened. I can’t believe Yum would let this store remain open in its current condition. It’s well known this store is slow.

About two or three nights ago I pulled up to the drive through and sat for several minutes waiting for someone to take my order. I could see an employee standing by the window not paying attention. She glanced over a couple of time but did nothing. Angry, I decided to go inside and speak with a manager. While waiting in line I saw the same employee drop cups on the floor and pur them back twice! I spoke with the manager and voiced my complaints but ahe didn’t seem very shocked or concerned that no one was running the drive through. I’m not sure why I go this tacobell. I only ever have problems and they are slow. I do want to apologize to the lady running the front counter, you got the brunt on my wife’s wrath while your incompetent manager and fellow employee bumbled around and you didn’t really deserve that. You were just doing your job and you were nice. Again I apologize.

Took 20 minutes to get my order and it was COMPLETELY wrong. This place is pathetic!!!

Literally just got my food handed to me sideways… ordered some nachos and had to eat them off of the lid.
Consistency is key, I guess.

This Taco Bell/​KFC should be awesome. The concept is excellent. I love both of these restaurants, and they go together weirdly well. It’s the execution at this particular location where the failures are downright embarrassing.
We go here fairly often, and they have never once gotten our order right. Today, we ordered tacos with no lettuce. I said it twice, and it was clear as day on the receipt: no lettuce on any of the tacos. We got our food, and all of the tacos had lettuce on them. I went back to get the order corrected and was given incredulous looks while the kids working there argued amongst themselves over whose fault it was and who would have to fix it. I saw no evidence that any of them were in charge or that the store even had a manager.
One mistake can certainly be forgiven, but this is just the most recent in a long line of orders that have been consistently messed up. The only reason this store gets a second star from me is because the food (whichever parts are correct) is generally very tasty (which I can only assume is because the pre-​made stuff is basically idiot-​proofed at the corporate level before these kids get their hands on it), and about half of the time the mistakes are in out favor (e.g. free chicken, extra nachos, bonus mashed potatoes, etc.), which is nice but not really comforting.