Range Pet Lodge

Such a clean facility. Recently acquired by VCA, they are undergoing a few changes in the wellness and vet clinic but the lodging is top notch. I took our golden doodle puppy there for a three day stay and she was well taken care of. They walk them for potty breaks three times a day and have multiple add-​ons to cater to all of your pets needs. We decided to add 20 minutes of ball time for $ 8 extra a day to help our puppy with her first time and she did great.
The one con was that she had an accident in her lodge and was covered in her own urine so when we picked her up it was obvious. I would have preferred a phone call about that asking if we would like to pay to have her bathed. And we are missing one of her toys.
But otherwise we will be back!

We have been using The Range for all of our boys’ needs. They go to daycare, get groomed, see the vet, and vacation at the range frequently. Every employee knows Pop and Coop and get so excited every time we bring them in. The boys are so excited to be at The Range they don’t even take the time to tell us bye! We highly recommend The Range for all of your fur baby’s needs! We called to schedule boarding over the holidays and they were all booked, but Chris, the groomer, and even another employee offered to take our boys home with him so we didn’t have to scramble and find a new facility that we weren’t comfortable or familiar with. We LOVE The Range!

I absolutely love this dog boarding facility. I am one of «those» dog owners that is completely obsessed and treats my pet like a child. Previously I boarded my dog at facilities where I could see him on camera by logging online. Sounds expensive right?
I don’t even feel anxious leaving Louis here anymore because I know he’s in good hands! I have been to many facilities where staff members don’t even seem to like animals. I don’t know about you but that is not the kind of place I want to leave my dog!
The ironic part is, my dog’s previous trainers from are now employees here and treat my dog as if he is their own! They are extremely skilled trainers and passionate about all animals!

Our dog was boarded for a couple of weeks. We paid for a bath upon pickup. However when we went to get our dog he was covered in pee. Our dog would not pee on himself no matter what. When we got him home we had to bathe him. Their prices are high and the way that my dog was treated was unforgivable.
We will not be back.

Nearly a month ago my fiancé made a reservation for our dogs to be boarded on our wedding weekend. Apparently whomever took the registration was unaware that we requested to pick our dogs up on a holiday. We were told that our dogs could stay from Saturday until Monday and would not have any additional charge for picking up on Memorial Day. When I arrived to drop them off, the supervisor told me there was no way the dogs could be picked up on Monday and that the reservation was changed last week. We are leaving for our honeymoon on Monday with the dogs so this was a major issue. The employee stated that it was noted in their system that someone called us and left a message explaining the mix up. We did NOT receive any messages or missed calls. After the manager was called, it was decided that we could pick the dogs up on Monday but we would be charged an additional $ 40. It took her over 30 minutes to figure out how to add the fee as she insisted on charging us at drop off. At every opportunity, this employee made it clear that she did not care what was promised to us. She told me numerous times to take my dogs somewhere else. She was very rude and made it clear she did not want my business. The other employees even commented about how rude she was being and apologized for her. I made the decision to leave the business with my dogs solely based on my impression of one employee. Our dogs will be staying with us on our wedding night because I did not trust that they would be well cared for at The Range. I would not recommend this business to anyone.