Happy Dog Hotel & Spa

I just started taking my lab puppy and my older dog there and they love it! I love it! Rigby the lab comes home nice and tired !

Our dog has been going here twice weekly for the past year for daycare. He is always excited to go and worn out from playing all day. We both work 9 – 5 jobs, and this is a perfect way for him to spend his day. He is tired for the next day and a half after playing. The employees greet him with a smile and show him affection when he arrives.
We also have him groomed here, because they are so much better at it than us. He is an Australian Labradoodle so he has lots of hair. They always make him good great.
When we go on vacation we don’t worry at all when we board him here because we know he is in great hands and gets to play with his friends during the day.
If you are looking for a way for your dog to burn some energy during the day while you’re at work, check this place out. If you are looking to get your dog groomed, check this place out. If you are going on vacation and need to board your dog, check this place out.

I read various reviews and decided to give this place a try for boarding. There were not many reviews on the boarding, so I thought I might be okay. So I boarded my dogs here for a few days and now I regret it. As soon as we got our two dogs home we noticed they had diarrhea. Not only that but one of our dogs vomited as soon as we let them in the house. This tells me that they didn’t correctly feed my dogs. I did allow my dogs to have the eggs at breakfast, so that could upset their stomachs, but I also had too much dog food left over when I picked them up. Also I don’t believe they walked my dogs as often as the website claimed.
I liked that I was able to keep my dogs in the same room and there is a small discount for it. That and they do have a nice setup to where you can see the daycare dogs playing and groom dogs as soon as you walk into the place. The staff were nice and didn’t mistreat my dogs (at least not that I know of).
Overall, I won’t be bringing my dogs back here.

I have boarded my dogs here several times and the boarding experiences have been good. The facility is clean and the rooms are spacious. Excellent, convenient location and you can pull right up to the front door for quick drop-​off. My dogs seem to be happy, or at least as happy as they can be when they aren’t home with me.
I also take one of my dogs, *jack here for grooming. The groomer that I always used is no longer here, so I am not sure if I will keep bringing Jack here.
Although customer service has usually been excellent I have had a few concerns. When I drop Jack off for grooming he has to stay most of the day, so I pay for day care so he doesn’t have to be in a cage all day. Once when I picked him up he wasn’t in day care, he was in a cage. When I mentioned that he was supposed to be in day care I was told, «probably he was and he just now got put back in the cage.» My suspicion was that he probably spent the entire day in the cage. But there was no way to know this and Jack wasn’t saying.
Once when I went to pick him up the employee looked for a minute, returned and said, «I don’t really know where Jack is.» Note to employee: trust me, this is NOT what dog mom wants to hear. Another employee was able to find him but I still left with an uneasy feeling.
So…mostly good experiences but some recent grooming appointments make me think it can been hit-​or-​miss.
*Not his actual name

Top place in Indy to take your dogs! I would trust them above anyone else! I have 2 dogs that come in for Daycare 3 days a week. I simply say the words daycare and they start bouncing off the walls and scratching at the back door to the garage!
As soon as you walk into the super clean (very impressive for a dog place) facility, there is a giant window that allows you to look into the play yards. The girls and gentlemen that work in the daycare are amazing! I don’t know how they last so long in there, But the dogs follow them around like ducklings! The dogs allows have plenty of toys to play with too. My dog even tries to leave with a ball every once in a while!
The staff seem to know the personality and name of almost all the dogs that come in! They have an incredible hotel as well. The «Suites» don’t even look like kennels! ITS AMAZING! They are like miniature private rooms! They get waited on hand and foot! When I received a tour of the hotel it was incredibly quiet! I knew I couldn’t leave them anywhere else! They even serve Scrambled eggs with their breakfast (hilarious yet amazing)!
I definitely recommend this place to all my friends and family!

Very nice staff, I feel safe leaving my pup there for daycare. They also do an excellent job on grooming — gave me exactly what I asked for. The place is so clean and smells great. The suites are a great size, too.

I followed my groomer to this business from downtown. She is the only good thing about this business. I have a 17 year old Bichon, and a 4 year old Bichon. They are groomed every two weeks. This business can not keep staff. You drop off to a new young person every time. There is no consistency. A teen boy dragged my 17 year old to me by a choke collar. I had left 4 notes with the front desk about not putting him on a leash, no less a choke collar. I spoke with the owner (after 10 phone calls and two weeks later) she was uncaring and lacked common business sense. No apology and many excuses. She did finally assure me that only my groomer would handle my dogs and she would remove choke collars from her business.(She was not aware they were even used) I did not want to change groomers because my dogs like her, so I reluctantly stayed with the business. About a month later I was dropping off to yet another teenager and was told that my groomer had been called off by the owner because she had no appointments for the day. Which I later found out the owner had cut my groomers pay and was trying to steal her clients. I can not caution enough to not use this business. If a dog has not been harmed yet, I am sure it will happen soon. I have never encountered an owner of a small business who is this negligent.

This place seems to be confused and taken care of by teenagers. At check in, I explained the food situation for 2 dogs but it still got messed up and it was written on the food bag we provided. When we picked up the dogs, blonde hair all over the pillows of two black non-​shedding dogs. Overall, I have a bad feeling about the place. We will not be back.

I really love the customer service and love that the staff gives my dogs. They seem to really know what it takes to make leaving my pets easier. They also have a great pet spa. BLUEBERRY FACIALS AND MUD WRAPS FOR DOGS.