Bureau of Motor Vehicles Dmv

I am pretty sure this was the easiest and fastest DMV I have ever experienced. It was even a Saturday, but every station had an agent working and when we got there around 11am we only waited about 15 minutes and then getting my Aunt’s ID renewed was quick and painless as well.
Plus who knew state IDs are free now!

Agree with other reviews. Very busy. Unfortunately Kiem on a Saturday and was 25 numbers before mine would be called. I was only there 20 minutes before they’re friendly and efficient service took care of me. The staff is very friendly and they are well organized. I saw many people leave after taking a ticket, which only helped move us along, but it’s unfortunate they didn’t realize how fast their time would come.

The worst DMV experience I have ever had! First the woman helping me reads my Social Security number out loud so that multiple people can clearly hear and then she never returns my Social Security card. When I go back to get it she tells me that they never keep documents and it’s not her problem– so ridiculous. Now not only do I have to get a license I need to apply for a new Social Security card. And I’ve been exposed to possible identity fraud with the missing Social Security card. I am beyond frustrated and will never go back to this location. If you do go pay special attention to keeping your documents and Social Security numbers private and protected as they clearly are not worried about you!

Easily the most efficient, well-​run DMV /​BMV I’ve ever encountered. I’ve been here three times now, and I’ve never had to wait more than 10 minutes each time, and that’s without an appointment. In fact, I’m not even sure they take appointments because they’re not necessary: you will be in and out in a jiffy.
A word of advice for married women coming from out of state who need to get an Indiana license: If you changed your last name when you got married and it’s different than the last name on your birth certificate, then bring your marriage certificate with you, along with the other required documents. I didn’t know that and had to go home and get it, which wasted time!

One word I thought I would NEVER use to describe the BMV: efficient!
I was dreading going to the BMV to renew my license but I was (surprisingly) in and out of there in 15 minutes on a Friday morning. Go in, grab a ticket w/​your number on it, and wait in the large waiting area for your number to be called! Only complaint is that it’s hard to hear your number being called so you gotta pay attention!
I waited barely 2 minutes before it was my turn and the friendly employee made it easy peasy. Sign on the dotted line, take a quick picture, and I was out of there!
I bet it can get more backed up on the weekends but they have lots of staff ready to assist.
Bravo, BMV. Keep up the good work!

The all familiar dread and procrastination I’ve placed on myself to convert to Indiana citizenship is a result of poorly managed, long wait times, insensitive robotic government employees at DMVs/​BMVs. The day came when I had to give up my WI license and plates. I was encouraged to see there may be hope for an efficient, weak-​oiled machine that could get me in and out.
I am amazed. The Carmel location should stand as an example of employees that work quickly with pleasant attitudes. You check in with a touch of a screen. In my case, my number was called before my ticket number finished printing. Testing stations are plenty (which are required for those moving from out of state). My only disappointment are the taxes that accompany a vehicle registration. Good grief seriously??? Brace yourself if you’re driving a new car.
Overall, happy to see and know that some DMVs/​BMVs have it together and are all about a good customer experience. As a taxpayer I expect nothing less. Good to see my expectations met.

I HAVE 1 BIG BMV ISSUE (see *) BUT FIRST– THE CARMEL IN BRANCH:
Such a great improvement over years past, when it located around the corner from where it now is. This branch also has an awesome staff. It always has, at least the 20+ years I have lived here. But now is the best yet.
*Now about that ISSUE…
BE WARNED! IF you go online and set up an account so you can see your driving record or for any other reason, there is a little BOX that must be UNCHECKED if you depend on getting a yearly renewal notice to renew your license plate. I didnt see it and nearly ended up having my car pounded day before yesterday!

I really love this BMV. I have literally been in and out in five minutes on a weekday afternoon. The staff is super friendly and efficient.
On Saturdays the wait is much longer. The employees are quick and efficient but the sheer volume of customers causes a long line. So plan ahead to bring a good book or your IPad if you have to come on a Saturday.

We can’t get a better service than this one, I’m sure this DMV/​BMV branch is the best in the country, the staff is the best.

Let’s talk about this. NO ONE likes the BMV, right? Well, if you don’t want to wait, want someone nice to help, head north to Carmel. The LONGEST I’ve ever waited was the last time I went (third time in a month) in July. Let’s just say, I was pleasantly surprised by the 20 minute wait despite the FULL room of onlookers. I was VERY nervous I would be there for a long time when I realized the number on my tag indicated I was about 20+ people back. :(But it flew by. There were plenty of workers and everyone seemed to be efficiently moving through their issues and questions and even though I had more than one thing to tackle while I was there, once I sat down, it took less then 10 minutes. The woman who helped me was a bit difficult to understand due to an accent but we worked through it. She was smart, kind and patient with me. She made my experience easy and I now question my own sanity when I consider heading anywhere else to do my BMV business.

Best BMV /​DMV ever. Could not be more clean, friendly, or efficient. They have that place designed to a T and you can get in-​and-​out in 15 minutes for practically any problem. I actually enjoy going here, that’s weird right?

I’ve had my fair share of afternoons lost in the abyss of BMV land in Indy. However, this BMV was a pleasant surprise. We arrived at 4:50 to replace my son’s license. I skeptically pull the door and it opens. Ok. so far so good. There is an actual lady waving me over to assist us on the spot. Wow! I have never been less than number 25 when they are on 12. Lucky day. She had his license updated, printed, paid and in hand by 5:00. This was quicker than most of my drive-​thru times. Extremely friendly staff, even arriving at 4:50.

Five star service from the B to the M to the V! Say what! Oxymoron? Fantasy? Delusional? I know it sounds way too good to be true but believe me when I say this experience had me pining for more! Most of us hate the dreaded legal responsibility we have to fulfill every ⁴⁄₆ years! If you have the option of which BMV to visit visit this one search no further and hope that you get Jana/Janis…she made us feel like we were old friends over for dinner at her house! Warmth and hospitality exudes from her! Thank you! PS don’t believe the google reviews ;) trust the wonderful world of Unilocal