Accurate Moving & Storage

THE WORST COMPANY OF ANY KIND I HAVE EVER COME ACROSS. DO NOT USE THESE GUYS NO MATTER WHAT!!!
In the begining the guy on the phone kept on telling me how they’re the «best» movers and have the «lowest» prices, he called me 4 – 5 times and would tell me how the other moving companies give you a good quote on the phone and when they come to your house they give you a much higher price. The quote the guy gave me on the phone was $ 2800 when the movers came to my house they said it would be $ 4700. I was forced to leave my couch behind so they would bring the price down, they brought it down to $ 4000. To make things worse one of the movers tried stealing my headphones. They said they would have my stuff to Wisconsin (from New York) in less than a week, it came 13 days later. When my things finally came, half of any breakable things I had were broken, all 4 sides of my dresser were damaged, about 3 boxes were missing, and the mirror to my dresser was also missing. It is now one year later and they still haven’t reimbursed me for the damage, they haven’t found my mirror, and every time I call about it they are beyond rude.

RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF
There seem to be two sets of reviews for this company. Many negative reviews and then a few that speak highly of them. We got the wrong one apparently because everything was great right up until the night they called to let me know they when they were going to be there. They were basically on time but after a little conversation realized they weren’t going to deliver our furniture for a «week or so» after the pickup.
The first thing they said when they arrived to load our stuff was that they were going to have to re-​pack most of it (and this is an extra charge) and that the estimator/​sales guy, Ken, had wayyyyyyyyyyyyyyyyy under-​estimated our volume and it would cost much more than he had told us. how much more? It went from 4200 to almost 7000!!!
At this point I told them to leave. I ate the 500 deposit, rented a Uhaul and some helpers on either end and drove my own stuff from Boston to Green Bay and the total cost was 3500 including a flight from Green Bay back to Boston, the helpers, gas and two hotel stays.
SAVE YOURSELVES THE TROUBLE AND FIND SOMEONE ELSE OR CALL UHAUL

Absolutely avoid at all costs. Thugs and thieves; if that’s who you want moving your family’s belongings, then look no further. Driver refused to bring items to the pre-​determined storage location.

What a bunch of F***ing crooks! I had initially planned to use PODS for my moving services, and they quoted me around $ 3400 for my move from New York to New Orleans Accurate Moving and Storage called me and quoted me at $ 2000 dollars which I jumped at the thought of. The movers showed up within a few days, after they packed up my 2 bedroom apartment, their quote had gone up from $ 2000 to $ 4700 UNBELIEVABLE. But what am I gonna do? Tell them to unpack everything after waiting all day? I soon after realized that one of the workers had stole my sunglasses, a $ 200 pair of RayBans, I was guaranteed a delivery date, and a week after my projected delivery date they still didn’t have my stuff! I called the home office, I spoke with dozens of people in various levels of management and no one had an answer for me regarding where my things were. 12 Days after my projected delivery date they finally called to inform me that they would be here in the morning, boy was I excited. Though about an hour after they were supposed to arrive they told me that I would need to pay them an extra $ 500 dollars to rent a Uhaul because their drivers weren’t comfortable driving a truck on my «narrow» street, though the street they initially picked me up on was just as wide… Horrible, horrible service that was a source of great trauma for me, I nearly blocked it out from my memory things were so bad, they’re lucky I didn’t go postal on them. The Owner Yusuf is a total asshole, with no values, seriously I got on the phone with him, and I wanted to kill the man. All the reviews before me are right, fuck this company and all of its employees

Outrageous! Their website promises teams that are «experienced, fully equipped and highly professional,» and they boast on the phone that they have a fleet of dozens of trucks and full-​time moving professionals. What they give you are sub-​contractors who haven’t the slightest idea of how the procedures are supposed to work, and their «fleet of trucks» is rented daily from U-​Haul.
My parents contracted them to move from Pennsylvania to North Carolina. First, they demanded that all payment be made in cash. They explained on the phone that they’d have trouble with people trying to cheat them by declining credit cards or cancelling checks — we sure found out why! We gave them a broad window in which to deliver, «any day but the 16^th,.» as my father had a surgery scheduled that day. Sure enough, they called the day before and said, «we’re delivering on the 16^th.» When we complained, they said, «We could deliver the next day, but it will cost you extra.» When they finally arrived on the 16^th, almost every piece of furniture was damaged in some way, from scratches to huge pieces torn out. My mother watched in horror as they dragged her oak bureau out and turned it on its face so that every drawer fell out and crashed to the concrete. When she ran forward one of them shouted, «Stay back, Missy, or you’ll get hurt.» After they were finished, rather than checking off each box on the list, they just drew a line through all of them and demanded that my other sign it. My mother was 80 years old and could not take them yelling and threatening her, so she signed it. We found out later that they had numbered a dozen small boxes separately and then packed them all into a single big numbered box… and charged her moving and storage for all of the numbered boxes individually.
These people are crooks. They will lie through their teeth to get your business, and then once they have your belongings, they’re through being nice, and once they have their payment, they’ll leave, even if there’s still a pile of boxes standing outside.

I agree with the previous reviews. Stay very far away from this «company». They yes you to death about prices and when you’re items will be delivered. Once you give a deposit, you NEVER hear from them again. I dealt with Kim who was soooooo nice setting up everything for us and then NEVER heard from her again. She didn’t reply to any emails or phone calls inquiring about when our items would arrive. Nothing. The loaders were ok. The gentlemen that delivered our things were good. We weren’t told our things would be put on and delivered in a tractor trailer either! So many items were broke and wood furniture chipped. Don’t use this company.

Where do I start. This is the worst moving company I have ever felt with! My mother died suddenly in June & I had pto move all of her belongings to my home in Washington. Not only did they under bid my load by almost 2000. 00 So what was a $ 3000 job turned into 5000. No one returns phone calls. My stuff was delivered today and I have things missing and they left someone else’s very pricey mirror at my house. Stay away!!! They talk a good game when they want your business, but once the deposit is done you are screwed !!! I will be filing complaints with the BBB as we’ll

These people are very shady. After our move we noticed we were missing our lawn mower, after many calls of «Oh yes we have it» and «I don’t think we have it» it finally showed up. A whole week of dragging their feet and excuse after excuse.
Watch these guys with their «time», they like to make up times, and arrival times are 4 hours from what they claim.
Very strange characters work here, from the movers to «dispatch».
Look elsewhere if you don’t want things smashed or missing.
Just awful.

Short version: Stay far, far, far away from these folks. They’ll be super nice until they have your contract and then they will overcharge you, disappear, bring your stuff whenever, break it, and yell at you.
Longer version: We used Accurate to move from the east coast to the Midwest last year. The woman I spoke to on the phone was very friendly and professional, and helpful as I created an estimate. In hindsight, her helpfulness was mostly directed at getting me to underestimate our cubic footage so that they could charge more later. (Read the fine print: the cost for extra cubic feet beyond the estimate is almost double the regular charge).
When the movers arrived, they were more or less careful with our stuff, though they insisted on repacking some things that were already packed and then charging us crazy prices for their boxes and tape. They also used tape that left marks on our furniture, some of which we still haven’t been able to get off. Then, even though I know we ended up having fewer boxes and less furniture than stated on our estimate, they claimed we had more cubic feet and charged us almost $ 600 more than they had initially said.
Then the real fun began.
The mover gave us a date when our stuff would arrive, nearly two weeks after the pick up, and we planned around that. We got to our destination, our delivery date came and went, and no word from the movers. It proved almost impossible to get in touch with anyone, and after several phone calls, I finally got through to a suddenly very rude mover (the same one who had picked up our stuff), who yelled at me: «Who said you can have your stuff today? You can’t just have it whenever you want!» It turned out that after 2 weeks, all of our stuff was still sitting in their warehouse in New Jersey and they hadn’t even hired a subcontractor yet to bring it to us. (P.S. They use subcontractors, which we didn’t realize when we hired them). It was then impossible to get in touch with them again.
When our stuff finally came (almost 2 weeks late, and almost a month after it had been picked up), it was in bad shape. The movers who had been careful when we were around apparently just stuffed it into the new truck. Seriously. Boxes were upside down, on their sides, and at weird angles, shoved in wherever they would go. Someone else’s TV fell out of the truck when the mover was trying to get our stuff out. Our bookshelves were so wrecked that we won’t be able to move them again, and our wardrobe was completely busted. We had purchased insurance from them, but that turned out to be a joke, with so many deductions and provisions that it was totally unusable.
The subcontractor who came was very nice and helpful. But there was just one guy to carry all of our stuff up three flights of stairs, so we ended up having to do some of the moving, and we obviously didn’t ask him to stick around to put all of our furniture back together (as Accurate promised). He also told us that Accurate had tried to get him to stick another $ 1000 on to our bill because our street was «too narrow» even though we had specifically discussed that with them at the time of pick up and they had said it was fine.
In conclusion, hire someone else.