The Aramco Group

Can I post zero stars??? We were in the process of doing a HARP 2.0 refi on our first mortgage for almost 2 years! There was always an excuse as to why it was taking so long. Waiting on the subordination from our HELOC with another company, lenders backing out despite our stellar credit, etc. Every time we got an updated good faith estimate the closing costs were higher, going from around $ 2k initially, to about $ 9k by the time we dumped them and went with another company. I could never get an answer as to why the closing costs were going up and phone and email responses were slow in coming. Oh, that subordination they kept saying they were waiting on, had been sent to the lender a year ago. We lost over $ 10k in lowered house payments due to this company. We’re now with another company and close in less than 2 weeks, one month total from first phone call to closing. I will never recommend ARAMCO to anyone.

I have done several refinances and mortgages over the years, my experience with Aramco was excellent. I applied online so no issues there, all of the various employees that I had to interact with were professional and friendly. This was the easiest refinance that I have ever done. I would use them again without reservation.