La Costa Real Cleaners

I have been going to La Costa Real Cleaners for 13 years. They have never lost any of my/​our items and I am there once a week. Joanne delivers not just all of my clothes but she takes the time to talk to me and ask how my boys are, it’s beyond excellent customer service. La Costa Real is not just accurate and great at customer service they are a local business that has sustained in a shopping center that has been ever changing. There are many dry cleaners around here but La Costa Real is what great business is about!

Good customer service. Got my coat pressed and needed by today, so they had it ready within hours for my graduation. Pricing is good. Will come back.

Simply the best! Superb service. Exceptional cleaning & pressing. A little piece of «big city» right here in North County.

I have been going to La Costa cleaners for almost ten years now. I would not go anywhere else, they have earned my loyalty.

This cleaner rocks! Every time I need something cleaned in a hurry they find a way to make it happen. Fast and Friendly. I so appreciate having them nearby. I have yet to find another dry cleaner with such amazing turnaround. Their alterations are good too!

New favorite dry cleaner!!!
I came here after talking to a friend and having it highly recommended. Right upon walking in, I was impressed with how clean and organized the entire shop was. Many dry cleaners kind of look like a bomb went off, and even though they keep track of everything, it gives me anxiety. But La Costa Real was so organized that I immediately was happy. The owner right away said, «Oh! A new face! Tell me your name!» She was so, so friendly and genuinely excited to have my business. After I dropped my clothes off, I went back to my car, she came right out and had stickers for my kids and asked me how I wanted my husband’s pants ironed. I loved that she cared enough to follow me out.
When I picked up my clothes, everything looked great — clean, well pressed, no weird spots, etc. And I loved the hangers they used for skirts; they were on clips instead of safety pins.
They are a little higher priced than other cleaners that I’ve been to, but the quality of service is totally worth it!

Joanne is such a kind woman. They do a better job than other dry cleaners on silk and other fabrics that require dry cleaning. I drive 15 minutes to go here instead of local dry cleaners.

Sorry to say that, but customer service lately have changed to «don’t give a damn» rude type. I’m done with this place. My last two visits did not go well. Also paid for service that end up being not as I requested. No apologies, no trying to resolve the issue, nothing … Whatever, you guys have certain people behind the cash register that are ruining your biz.

I’m one of those people that only gives reviews when the service is either extremely good or extremely bad. To give you an idea, I haven’t written a review in 2 years.
That being said, the couple that run this establishment are AMAZING. I came in and let them know that I was «trying them out» because I was sick and tired of my current dry cleaners. The lady at the desk (I believe she is the owner) was super excited for the opportunity.
When I came to pick up the clothes I was running behind schedule, and my husband really needed one of his suits for a big presentation the next morning. Not only did they stay open 10 minutes late for me, but they met me in the parking lot and loaded the clothes in my car for me. This company is truly exceptional and I’ll pay my bill with a smile every time.
Really people, this place is it! Quit settling for a crappy dry cleaners that continue to disappoint.

I’m here once a week and every time I walk in I’m greeted by name with a smile and professionalism. Customer service is excellent and dry cleaning is flawless. Joanne is absolutely wonderful and I’m a customer for life.

This place has a really good deal where they will shorten your pants for $ 11. I have not found pants shortening cheaper. They always do a great job too!

I was in the market for a new dry cleaner. La Costa Real Cleaners has great reviews on Unilocal and is close to my home. The first time was great, they even gave me a first timer discount without having to ask. The second time I took my clothes here, one of the shirts came back with spots on it still after I took the time to put red tape on them. The third time, I took my boyfriends Hugo Boss shirt to get dry cleaned. (I was not aware that it’s recommended to take out cufflinks before taking to a dry cleaner…). I personally sat in my car and buttoned both cufflinks before dropping the shirt off! When I picked up the shirt and took it to my boyfriends house. Once I took the bag off, I realized the cuff links were missing. :/​I went back in and talked to JoAnn, she told me «we don’t have them». I explained to her how I personally buttoned them onto the shirt right before walking into La Costa Real Cleaners. She repeated, «we don’t have them». She offered me a random pair of cufflinks with someones initials sketched into them. Really??? I asked JoAnn how she was going to take care of/​replace the cufflinks, and once again, all she would respond with was, «we don’t have them». I walked away very disappointed. Honestly, the cufflinks were $ 35.00 bucks, not a big deal. I was more disappointed in how the situation was handled, or lack there of. Needless to say, I will not be returning to La Costa Real Cleaners.

Visited La Costa Real cleaners for the first time last week and had a great experience! The owners are very friendly which is a nice change. I’m bringing in a few pairs of jeans for alterations this week. Happy to have found my «go to» place!

JoAnne is the best. When looking for service providers I always prefer searching for and finding the diamond’s in the rough, the ones in which you get the customer service of a family-​owned company but the pricing of a chained corporation. If you’re looking for a dry cleaner to frequent, you can stop searching. You will not find a business owner that cares more about her customers, as well as the quality of her output, than JoAnne. If I could do more to bring more people to her I would. I’ve been using her for years, have moved out of the area and continue to use her; she has turned me into a customer for life.
Highly recommend and please help spread the word.

We love La Costa Real Cleaners. My family and I have been going there for over 10 years now for both dry cleaning and alterations. JoAnne and David are wonderful! The service is outstanding and prices are reasonable. They do an excellent job and you won’t find better customer service!

After dealing with cranky cleaners, it is a pleasure to work with JoAnn. They do a great job and the price is fair. They can also help me with sewing.

I highly recommend La Costa Real Cleaners. They do an excellent job in a reasonable amount of time. JoAnne always accommodates my rush requests. I’ve been using them for many years.

We’ve been using La Costa Real Cleaners for years and have been very happy with their service. They do a very good job with the cleaning and pressing. They complete the work on time and they’ll do their best to do a rush job when needed. Fair prices, fast, friendly service. What else can you ask for?

I have been going to La Costa Real for many years. Great, friendly customer service, impeccable workmanship, good value! I can always get my clothes next day when I need them.

I love La Costa Real Cleaners! They do an excellent, affordable job on my suits and shirts and pants! Highly recommend!