Cindy’s Swimwear

If you are willing to pay full price for swimsuits, it is well worth it for the help you get here. All of the women staff helping were professional and friendly and really helped me narrow down the type of swimsuit I liked quickly. I appreciate their suggestions and the organization. Well worth the money in my opinion.

good selection, good lighting in the dressing room, prices expensive.
The problem for me was the owner. She and 3 employees where working the shop. The owner persisted to nitpick every move the employees made the entire time I was in the shop. It was in no way constructive and seemed like the norm. It was uncomfortable for me and demeaning for the employees. While in the dressing room I asked if they had one of the suits in a picture on the wall, she told me they had the suit but, that it would not work for my body. I think she was actually trying to be consultative and was completely oblivious to how rude she was.

Store wreaked of cigarette smoke. Lady working there was rude to other customers in there, and made me feel as if I was being stalked while shopping. Bathing suits overpriced for cheap material, and very small selection. Never going back– Sun Diego across street had better prices and employees.

Request Kayla if you need help with a swimsuit. She’s amazing! She helped me find two swimsuits and a coverup. She starts with a few different styles to see what you like and then narrows it down, puts together great combinations and is soooo helpful. I have found the swimsuits to be a great investment in that they last a long time and hold their shape and color. 100% recommend this spot– ask for Kayla and you will be looking great!

Vast selection, not cheap though! They could definitely improve their customer service! Maybe keep an eye on the sale rack!

I wanted to buy more than 1! I’m a curvy woman and I’m going to Kauai on Monday. I’ve been putting off buying a suit. It’s Frankly been a source of anxiety for me. So I searched Unilocal to find a swim shop.
I came across Cindy’s. A store I’ve passed a million times.
I was greated by Stephanie. Told her my situation and she began to ask me questions about how I wanted to look. What I was looking for Etc…
She put me in a dressing room with tops to start. I felt like Goldie Locks and the big boobs.
After finding the right top. Stephanie found a matching bottom that once I put on was exactly what I was looking for. I even tried on «The Marilyn» which I wanted but I had to resist. It was $ 160. But I looked like a million! So as far as I’m concerned worth the money!
I decided on a triangle top that was sexy yet supportive with a scrunchy bottom. So I have the option of wearing it like a fitted mini skirt or a scrunchy bikini bottom.
I dropped $ 120. But I gained some confidence. A wonderful experience! So glad I went. I will be recommending Cindy’s to all my girlfriends! Thank you for your help Stephanie!

LOVE Cindy’s swimwear! I needed some new suits and didn’t want to go into the average bikini shop (wrong age & body type…) and was hoping to find someone who could find me a suit that worked. I walked out with three in short order because the owner worked with me to figure out why I needed a swimsuit (casual swimming, physical therapy), what my body type worked best with and then present me with an array of tops and bottoms to mix and match. She was very personable and informative and I may only ever buy my suits from her again. Awesome product, awesome customer service!

Worst service ever!!! I walked in and there was some younger girl at the counter who looked at me and did not even bother to say hello! I ignored it and started to look around when I noticed a more mature lady (possibly «Cindy» walked into the room) and just started talking to the younger girl about her «clocking out.» As the younger girl walked out, the older woman just continued on with her business, completely ignoring that I was even in her shop! I was so fed up, that I said out loud, purposely so the woman could hear me, «wow, I wonder if anyone even works here.» She turned to me in the most condescending demeanor and asked, «doooo you need help with something?» At this point I was over it and told her, «no thank you, just wasn’t sure anyone worked here considering BOTH EMPLOYEES DIDN’T EVEN ACKNOWLEDGE MY PRESENCE!!!»
LEARN CUSTOMER SERVICE PEOPLE!!! Better yet… Say hello to someone who is willing to shop at your business!
Other then the service… They didn’t even have a cute swimsuits.

Best bathing suit ever ! You will find the perfect fit and the cutest suit ever !!! Love this store could shop here every season!

If only the customer service matched the quality selection of suits and clothing then I would possibly consider shopping here again. If I’m spending $ 200 on a suit I don’t expect to be treated as an inconvenience to the staff. Gone Bananas in PB is worth the drive for a lager selection and much better customer service. Long story short– Cindy’s carries cute suits and clothing, but the customer service (or lack thereof) is terrible.

I had the greatest experience at Cindys! All the girls were super helpful, but Cindy topped the cake! I bought a swimsuit and it ended up not being the best fit after getting wet. I took it back in and Cindy the owner was there. She wanted me to feel great and look my best and got me in a suit that was perfect!!! The customer service and the selection of suit was top notch! I will definitely be back! Thanks again Cindy!

I love Cindy’s!!! I have been shopping at this location for years and they always have an awesome selection and customer service. The girls really know their suits and will go out of their way to bring you selections and help with fittings if you want it. They always check back while you are in the room and ask if there are any sizes you need etc. They also have great cover ups and cute dresses. Whenever I am getting ready for a trip I always makes sure I go to Cindy’s and get a new suit and cover up.
My girlfriend recently told me she went in there to get a new suit for a cruise we were going on and ended up buying three suits and I tried them on while were cruising and I wanted each one… I love their suits!!! My friend laughed and said the girls that worked there are the reason she bought three suits because they really new her body type and brought her each suit she bought.
If you are traveling from out of town make sure you make Cindy’s part of your vacation destination. They have a great selection of dresses that are very reasonably priced, they also have shoes and beach bags and hats.
If you are local, there really isn’t a bathing suit store with a better selection with top of the line name brands that we all love. I also like if they don’t have your size they will call their store up in San Clemente and bring it to their Carlsbad location for you.
I also shop the San Clemente store when I am up there and it is just as good :)

I went here looking for a bikini and a particular style in mind. Not only was she able to find me the PERFECT fit, but she suggested a color I normally wouldn’t have picked. And I ended up LOVING it! I’ll definitely shop here in the future and suggest to friends.

I go to Cindy’s for all of my swimsuits. They carry the largest selection of D and DD tops that I have found. The prices aren’t low but I don’t find that they are really any higher than any other store that carries these same suits. The ladies are always very helpful. This past year I went in and picked a bunch of bottoms myself and didn’t like them. I told her what I was looking for (more side coverage, less bottom coverage) and bought the first bottom she brought me. I always have success at Cindy’s!

If this was the San Clemente location it would be 5 stars hands down. I used to shop at that Cindy’s when I lived up there so I figured the one in Carlsbad would be just as great– nope.
First bad experience– I went there before trip to Aruba and the two women working there were fawning over this one customer for over 15 minutes, i was waiting for help and they both had to give their full attention to this girl– who bought nothing and walked out. When she walked out they just went about their business as if I was invisible.
Second bad experience– I gave them a 2^nd chance a few months ago before I went to the Keys for a few weeks. I came in and found what I wanted but not in the color, i stood infront of the counter while the only person working was on the phone. With obviously another co-​worker or owner because she just talked about how she liked the new cover ups and some girls had been in earlier and liked them, blah blah blah. I stood right infront of her for 7 minutes and she did not even acknowledge me. Finally as I put the swim bottom down and started to walk out she hung up and tried to help me. She said the color I wanted was not there but was either at the other store or the manufacturer in OC and she would call to confirm and get back to me (made it clear I was on a time restraint and was leaving the following Friday) She called a few hours later to confirm and said they would be at the store by Wed and I had to give my credit card number and pay then. I called Wed to see if it was in yet and got a very rude girl who just said «I don’t know what you are talking about but no mail came today try again tomorrow» and hung up. So on Thursday I called, same rude storeworker. Finally while driving back home from work I called and it was not there and I said I wanted to stop in for my credit card to be credited because I only ordered it if it would be there by Friday am and it was not there. The girl said «you can do what you want but I can’t do a refund so whatever» About 10 min later a nice worker called to apologize and fix the situation and said the woman who did the order the week prior screwed up but she would drive up to OC pick it up and bring it back for me that night. So she did and I went there and not only was it the wrong size and material, the swim bottom had not even been sewn together every where total mess. I said no I just want a refund this is ridiculous at this point. The girl behind the counter was the rude one from the phone. The nice woman began to apologize and said she knows there are issues at this store, and I said well ya and it starts with customer service, when I called this is how I was spoken to. the girl behind the counter denied it was her, then rolled her eyes then admitted it was her. I was livid. No real apologies, no offer to get me the right suit and mail it out, just «we know there are issues at this store» and the bad attitude girl behind the counter continued with her snide comments while she processed my refund (which she said originally she could not) I would never give this store buisiness again. I would expect more from a shop that sell the higher end swimwear, I mean these aren’t WalMart prices. But the incompetance, and the poor customer service I can do without and will.

I agree with the 7÷13÷11 review 100%! I had a wonderful experience at Cindy’s & had similar parameters as the last reviewer. I wanted a solid color suit that was not made for juniors, but not matronly. The sales person knew exactly what I was looking for & gave me a number of options that fit the bill (but not too many). I usually have to try on 10 different bottoms before I find one that works. I went with the first bottom I tried & the 2^nd top. I tried on others, but the sales person’s initial recommendations were spot on. She knew her inventory & was able to quickly match my body type & parameters up accordingly.
In regard to pricing… the suits are a little on the pricey side & the only sale suits were patterned (no solids on sale). For what I spent on my new suit I’ve bought 3 cheaper, somewhat ill-​fitting suits, without fitting advice since last summer. I would MUCH rather have one perfect suit than multiple so-​so ones. I am very happy with my purchase!
So when the sales person asks if you need assistance, say YES!

Great swimsuits and wonderful and helpful staff!