BCBG

Really nice sale associates working here. Had a very nice visit here when I searched for a nice classic black dress the girls helped me a lot! Thank you for the styling tips !

Yolanda is the best! I am pregnant and I only wear black. It’s my style and after 36 years… no chance of me changing now. I’m also extremely busty. It’s only getting worse with my pregnancy. She had many items and ideas for me to try on. Towards the end of my shopping she had to run on break and someone else took over (Erica…I think). While Erica was super sweet and nice she paused color on me. No matter how many times I said I only wear black. «I don’t shop in color, only black». Nothing turns me off more than being pushed for clothes I know will collect dust in my closet. I will for sure come back to shop with Yolanda.
I didn’t give 5 stars because the dressing room mirror was on the outside of my door. Kinda frustrating. I was shopping alone and didn’t need nor want outside advice on what I was wearing…
Oh! And the drop dead gorgeous girl that helped me check out was super friendly as well. I wish they wore name tags. She should get props as well.

I came here last minute to get a formal dress for a Marine ball and Denise was so helpful picking things out for me, zipping me up and looking for different sizes! 30% sale price ended up being basically half off, so awesome. Thanks to BCBG I’ll be at this event looking like Olivia Pope!

I called Yolanda after a failed attempt at the BCBG Boutique (at a high end mall) for an exchange on my birthday gifts.
The BCBG Boutique referred me to their Factory, as factory (outlet) items need to be exchanged back to the outlet.
Yolanda listened to my story and issue, and accommodated my dilemma, as all sales are final, yet I had (brand new attached tags & receipt) gifted items I didn’t want to keep.
Never been to this Carlsbad location, yet randomly I had to go to San Diego for a special event. Impressively, this store carries a vast selection of skirts, tops, dresses, shoes, accessories, and of course (my fav) — Herve Leger!
THANKS so much Yolanda, for your wonderful customer service, flexibility, assistance!!! Hope to get some HL pieces on Black Friday. :-)

these are the nicest girls on the planet of the earth and are so helpful. thank you ooxoxxooxxo

Love this place!!! They have amazing sales!!! Such a great variety of clothes and the hottest boots. You must go in and check out the goods. Don’t miss a sale either. I love everything I have ever bought there. Gets a bit crazy when there are sales, but they have a lot of dressing rooms so there isn’t usually too long a wait. The sales girls are really nice and very helpful too!

Omg… worst customer service ever … Whoever is the manager on Labor Day Sept. 2, 2013 between 4pm to 5:30 pm… you got to be kidding me… No respect to customer with the attitude and worst service ever… Not shopping in this store ever again…

This is not your typical BCBG Outlet store. It’s not BCBGirls or anything. It’s the real (discounted) DEAL, OK!
LADIES– This is a must-​see store at Carlsbad Outlet. Honestly, they’ve got a variety of clothes, jewelry, purses, shoes, etc. at this location and most importantly, some FAB DESIGNER pieces from Herve Leger. If you have been looking for that perfect, body-​hugging, bandage dress, this is the place to look for it. The trick is gonna be finding it in your size, but if you do, I’m sure you’ll only be paying a fraction of the retail price, which will make your inner frugalista very happy :)
The staff here are very helpful and treat you like you’re in a BCBG retail store. They provide a «personal shopping» experience for you so that if you tell them you’re looking for a certain dress for an occasion, they’ll pull some items for you to try on. The SAs here go so far as to even pair some heels for you when you try on the dresses. Very sweet women. Love them!
Also, the quality of BCBG clothing is very good, and I always enjoy finding good deals and staple pieces to add to my closet!

The clothes are fine, good quality as they are not factory clothes, they actually come from the BCBG store. However, they have an «all sales are final» policy, which means you can’t return anything you buy there, so shop wisely and do not crumble under the incessant pressure from the sales people. They seem desperate to meet their sales incentive, whether you as the customer actually like what you are buying or not.
Also, they are extremely rude in there, do not dress very professionally and they should probably check their attitude at the door. If you want someone kind and helpful ask for Heidi. The sad part about this store is that even the managers lack professionalism and politeness. I will probably never shop in that store again which is a shame as I used to associate BCBG with class but not in that particular store.

+1: Dresses are organized by color. (most)
+1: Good prices, however be prepared to pay higher for their newer dresses. I loved a dress here but it was still $ 175 with the discount.
+1: Nice sales people, very helpful on weekdays especially.
–1: Only hold things for 1 hour. Meh.
–1: No mirrors in dressing room… when I’m
trying on ‘tiny little barely anything there’ dresses I like to do so in my dressing room without having to open the door.
–1: Some of the dresses are paired with super ugly belts! Don’t let that distract you, I found a much cuter belt that made a dress 100x better!
… My +/​-​scale doesn’t add up to 3 stars but whatever you get the picture!

Great dress selection! I needed to find something for an afternoon outdoor wedding in a matter of hours, and I ended up with more to choose from than I could have imagined.
However! — there was a big sale sign outside luring people in, but it turns out not everything was on sale. It wasn’t even the normal «only the sale rack is on sale,» which I could have dealt with. It was completely random and no indicators, so I was surprised at the register and had to reconsider my purchase decision once I knew so little was actually on sale.
Also — NO mirrors in the dressing closets, you have to open the door in order to get to a mirror, which of course leaves you vulnerable to be pounced upon by the sales people drooling over how fabulous you look and shoving into your hands four more options that they’re sure will look equally fabulous on you. Ugh.

I’ve only been here a couple of times, but the service has always been good. There’s one person who works there that is simply exceptional, but, unfortunately, I cannot say the same about the others.
If you’re specifically looking for a BCBG dress and don’t want to pay full price for one, this is the place to go. It’s seriously a jackpot!
If you have AAA, you get 10% off. I was just disappointed to find out that the BCBG outlet does not acknowledge your birthday and give you a 30% discount. In their defense, the dresses are already at least 30% off the original price.

Oh gawd… there are sooo many dresses here, YES! and so many beautiful pieces with generous discounts. I went post christmas and they offered an extra 50% off all apparel on the last marked price, (which was already greatly discounted) YAHOOOOOO!!!
I love BCBG, but this shop is DA BOMB as it has an expansive collection of apparel ranging from cute cocktail dresses to elegant black-​tie formal wear. I do agree that the changing room is a bit odd as the mirrors are on the outside, but no matter, I still left with a gorgeous gown and i am anxious for the next time I get to wear it! :)
Go check them out!!!

This review is over due, I should have done this a long time ago.
The 1 star rating does not match the staff, the girls who work here are nice and helpful.
However, there is NO reason why this day in age BCBG would still contribute to animal cruelty in the name of fashion!
A real rabbit fur coat was suggested to me in the dressing room and i walked out very disappointed.
***LADIES, DO NOT SUPPORT DESIGNERS WHO USE FUR***
Please dont shop here.

If you need to feel like a million bucks, go see Sasha. I seriously only had an hour to shop, but she kept me there for two. Made me try on stuff I would NEVER in a million years think to put on. But the oddest thing happen, I looked awesome. She knew how to tuck in the things that needing tucking. LOL.
Great customer service from everyone.
Tip — Most all of their belts are $ 9 on sale. Super cute.

Definitely a store that you should check out when visiting the Carlsbad Outlet Stores.
ADVANTAGES:
– Great selection of clothes. I always seem to find something here. They have a lot of dresses which I love.
– Great prices. Found a dress normally $ 329 marked down to $ 68.
– Great service! Sales associates are very helpful and friendly. They will help you search for sizes, accessories and suggest additional items for you.
DISADVANTAGES:
– All sales final so be sure to try before you buy.
– Dressing rooms are funky — no mirrors inside your room so you have to go out into the store to check yourself out.
– Store is almost always a mess.
Despite the few disadvantages, still a great place to check out if you’re looking for a quality outfit at bargain prices.

Came here with my cousin a few weeks ago. Unlike most outlet stores, this place wasn’t overwhelming. Items were sectioned off as dresses, tops, pants and were arranged in bunches by color. They have an awesome selection. And i had the best girl that helped me. Christina was so helpful as she got dresses that she felt would look great on me. Granted they did. haha! I probably selected 4 items myself, and i only liked 1 item that i picked out… and 3 items that she picked out. She was sweet and very nice to work with. She also gave me honest opinions about the outfits and it felt like she wans’t just trying to push a sale onto me.
I’ll definitely go back here. It’s fun. Great clothes, quality and selection. And an overall good experience…

This is a review on the service rather than the clothes. I LOVE the clothes here!
I came in on Sunday morning looking for a dress for the formal night on an upcoming cruise. I wanted something long and sexy. I’m on a bit of a budget, so I wanted something less than $ 100… (which there are a LOT of, BTW)
I found a dress i liked, and a girl approached me about putting it in a dressing room. I agreed and she came back to «help» me. Not only did she not understand my budget and show me things that were over $ 300, she made very awkward conversation about how her friends were also going on a cruise…
Got into my dressing room, into the dress and stepped out of the room to use the mirror. (There’s no mirrors in the dressing rooms… you have to parade out of your room to see how it looks.) The dress would have needed some altering since i’m short even with heels and was probably a little big in the boob area… but alas, no salesgirl to help me figure it all out.
Lame service.
They go out of their way to collect your contact information also, but never bother to call when there are sales. I totally get a false sense of personal service in here.

BCBG, how I love you, let me count the ways…
For my tiny, satiny bronze dress with the open back.
For my sexy little black New Years Eve dress.
For my tall salsa shoes that don’t cause me to fall on my face in front of the hot Latino men at Sevilla.
For the cute little dresses to wear around the house.
For that huge dressing room with the mirrors inside that my GF and I can both go into.
For the girls who run back to the racks to get us more stuff to try on.
That they will steam my purchases while I finish shopping.
The tiny little price tags that don’t cause my wallet to hemmorage.
I could keep going but I’m relatively certain you get the picture.

4.5 stars, Why didn’t I come here first before buying my dress from their online store? There is such a big selection, including some dresses I saw online.
The sales people are friendly & quite helpful without being sales pushy.
Will definitely return here when I need to look for a special occasion dress. Some of the items I do notice once in awhile have stains and it can be difficult to find some of the smaller sizes in my size.
I was able to purchase a work top and dress to wear for my engagement photos. The dresses are significantly reduced off the regular price. The only thing is the store policy is «final sale» thus you cannot exchange or refund your purchases, so inspect your items carefully.