Friendly, concerned and professional dr. & staff. Need to talk to someone one on the phone right now? Call, then press zero. Otherwise, stay on the line and listen for the options. It’s that easy. The staff explained all my billing and insurance options and took care of scheduling my surgery and hospital stay. Dr. Stokes sat down with me and explained things thoroughly. At times, he even drew diagrams to help me understand. I went to Stoke’s 6 years ago and had a similar satisfying experience. I would definitely recommend Dr. Stokes.
Ryan H.
Tu valoración: 1 Marion, IL
Probably the worst doctor’s office I’ve ever been to. The office number phone system makes it impossible to speak with anyone, the office staff never returns calls, and their billing is so difficult even the staff cannot calculate a co-pay. If you can get past all that and actually see Dr. Stokes, he’s a nice guy but spends about 3mins total with every patient and doesn’t communicate follow-ups sufficiently to have the staff order proper tests or schedule future appointments. No way I would ever recommend anyone go to Stokes Urology – just drive to St. Louis or Nashville.