Offshore Construction

I do not recommend this company.
We got our windows & sliding glass doors from Offshore in July 2015 and it was an awful experience. The window installation was fine, no problems there but there were several issues with the installation of our sliding glass doors.
The sales person, Nathaniel, who was nice and great in person (good sales guy), did not deliver the promised manufacturer for our sliding glass doors. I requested the more expensive manufacturer and received the less expensive one. I spoke with the owner Ben, who was also nice but did not take responsibility on delivering a different manufacturer than I ordered. I told Nathaniel in person what manufacturer I wanted, told Ben over the phone and identified the manufacturer I wanted on my order form. Somehow, it was still not clear to them.
It was a huge disappointment to realize it wasn’t the manufacturer I wanted because it was noticed right after the installation. Offshore didn’t tell me that the manufacturer was different than I expected and probably never would have. I only realized it was different because the sliding glass doors looked inexpensive which was different from the look of the windows. When I searched for the manufacturer name on the doors (like it is shown on my windows), there wasn’t any brand name. Also, the doors were scuffed and scratched and dirty. They also had mechanical errors and were installed lopsided.
Ben came out to assist with the errors and in ordering new parts but he did not fix them. The guy who installed our windows and doors quit, so Ben handed us off to the manufacturer to complete the job. We were obviously very disappointed in this as we paid Offshore to do the job, not the manufacturer.
Although Ben was friendly, it did not & does not make up for the «bait and switch» I felt when they delivered the wrong product/​manufacturer. When I asked to get the correct manufacturer that I paid for, I was told that they don’t make the model I want.
The project from start to finish ended up taking at least a month longer than expected. Part of the reason I went with Offshore was because they promised a quick installation time and specific date.
It has been a year now and we are having more mechanical issues with our sliding glass doors. We contacted Ben and he referred us to the manufacturer for assistance.
Windows are Simonton
Sliding glass doors are NuImage
Overall, they oversold and under delivered. Beware of what they are installing. Dealing with Offshore was an awful experience.

This review is on Nathaniel for the consultation he performed. Five stars for his professionalism and quality products! I didn’t know there were soooo many windows in my house honestly and they cost soooo much! Nathaniel took measurement, gave advice, showed me different options, and offered me a good discount. Since windows are just one part of the whole remodel, I need more time to plan and interview vendors. Once I have everything sorted out, I will definitely give this guy a call.

I am very impressed with all aspects of Offshore Construction — from very friendly and professional customer service to outstanding expertise and knowledge in their industry and very efficient service. I also like the fact that this is a family owned business. I highly recommend them for your next construction project!