CYCLEWERX

Don’t go anywhere else. The owner and employees here are knowledgeable, they do great customer service, and they have fair prices.

Their tag line of «the area’s full service bicycle center» hits the nail on the head. If you need your bike serviced correctly, no matter what brand this is the place to go. I’m on my third bike from here and each time the owner, John, has worked to really define my needs so I get the proper bike for what i’m going to do. I’ve had fitness bike, comfort road bike, and now a carbon road bike from Trek that has been fantastic to ride.

I’ve done business now with both of Cape’s local bike shops. Very laid-​back atmosphere at Cyclewerx, which I mistook at first impression to be aloof, but upon revisiting I just think is the absence of ‘pressure sales’. (This is different from the sales presence at Cape Bicycle, so I suspect both LBS’ reflect the character of their owners?) Anyway, owing to the general helpfulness of the employed staff, Cyclewerx has become my go-​to resource over the past 6 years for bikes, accessories, and other gear. John Dodd (owner) and Cory (mechanic) have typically been able to diagnose and/​or fix my bike on the spot the last three times I’ve limped in with a mechanical, and if they have to keep my wheels overnight, I can expect a text as soon as my ride is ready to pickup. I won’t speak ill of Cape a Bicycle, but they lost a great guy when Patrick Koetting left their shop, and I have to admit I’ve not made any large purchases from them since.

Fabulous staff that are willing to take the time to work with a newbie & speak in a language that I could understand. They’ve brought me along so that I don’t consider myself the ‘crunch on the pedals,’ inexperienced cyclist I was…
The repair shop is efficient and reasonably priced for the quality of work done. They even have taken the time to show me a variety of things I can do on my own! All of the staff have certifications hanging in the shop & have been SAG on the local rides I’ve been a part of. (Which I am sure they would rather be riding in!)
John, the owner, has a laid back demeanor and really spent a good amount of time with me before I purchased my bike. Rather than up-​selling me more bike than I needed (or could afford) he assisted me in finding the right Trek for my needs. I am not a racer, and those days have passed me by — I just enjoy riding and put in from 20 to 60 miles on a normal day. As I was upgrading from a hybrid to a road bike, I cannot emphasize enough how happy I am that I made the move to the ‘right’ bike for me…
I’ve found their accessories pricing to be equivalent with what you can find on-​line as I use RedLaser to compare prices. I would rather support the local shop than ship from who knows where… If they don’t have something in the store, they are happy to order it for you. I ended up with a bike rack for my car for less than I could find on-​line, no extra cost for them to order it special for me. (Of course, I couldn’t use the off the shelf, «one-​size fits most,» generic racks with my car!)
The shop also has group rides, and they are great in keeping the group together at a pace that pushes you but doesn’t kill you. I am quite sure that they are capable of maintaining a much faster pace, but they have tailored the rides around who shows up. While they won’t offer advice unless asked for it, they have provided great tips and improved my skills each time I ask for input.
I went in during one of the special national sales to replace my tires and shoes after a year of use, and rather than taking my money and giving me new stuff — they advised against it as all still had a good amount of life left in them!
You can also find your Frisbee Golf needs here! Perfect for the course at Capaha Park.
While the products they offer are high quality, the prices are reasonable, the staff is knowledgeable and friendly, I think that the thing I hold in highest regard is their integrity.