Jo-Ann Fabrics and Crafts

This store has the rudest employees ever, cashiers argue with customers over menial things. They never have close parking, never have open handicap spaces. If your in a wheelchair, expect to park down the street.
They do have some nice employees, but have several rotten apples who will ruin your day in a heartbeat. They hire people who lack manners and proper employee etiquette.
With so many JoAnns’s, just pick another one to go to.

They say that when you’ve been to one chain store, you’ve been to them all. Maybe.
This Joann’s really stood out as being very badly in need of someone going through the fabric section and putting the bolts back more neatly. Having worked in a quilt shop, I can put the fabric bolts back neater than they were when I pulled them. So I really appreciate all the effort it takes to keep things neat.
On the plus side, I was able to score 4 yards of a particular print that had sold out at the three Joann’s closest to my house. I had been able to go online and locate said four yards of highly sought-​after print from the convenience of my laptop at home.
The rest of the store seems neater and more organized than the fabric section. The place is huge! Lots of craft stuff. Since I was unfamiliar with the layout, my friend and I kind of wandered until we found everything we needed. When we could find them, the store staff were helpful in directing us to the correct aisles.
All in all a decent incarnation of Joann’s, but still a two-​star meh, because that’s how I tend to rate the chain craft stores in terms of the quality level of the merchandise. It’s entry-​level, which is OK if you are just beginning to dabble in a craft, or just need some playtime craft items for the kiddies. As you become more experienced and more exacting, you’ll appreciate the really good stuff. Look at the online Joann’s store. For some reason, the supplies they have there are a step up from what’s in the brick ‘n’ mortar stores.

Why is the staff so ruuuude?! The store itself is small, noone bothers to ask if you need help and the staff is SO rude all the time. Ugh. Save time and go to Novi.

I love craft stores, but Joann’s (Canton) is always at the bottom of my list.
Reasons why:
–Like everyone had said here, there is always 30 people lined up with only one cashier working. So frustrating. I have actually left so many times because of this.
–The store is always messy. Trash on the
floor, old fabric laying on the floor.
–The staff are usually slow older people.
Sorry to say that, but it’s true.
Don’t waste your time here.

I will say that whenever I go to JoAnne’s they have what I’m looking for. They have a full line of everything you could possibly need for any holiday and/​or craft that you wish to decorate or do anything for. I do like the wide array of crafting supplies, fabrics and decorating ideas that they have in this large, very large store. I also like the fact that I get coupons pretty much weekly on my iphone. That is a great thing to do while I’m waiting in the longer lines. I go through my phone and try to find the coupons.
I will add that any time we’ve visited this store, the one here in Canton, MI, there has been at lease 15 – 20 people in line and only One cashier! The one time there were two cashiers, the one was so so so slow and kept talking and looking at her phone and stuff like this, so it just felt like there was only one cashier anyways.
I like the lay out of the store, as it’s not too hard to find what you are looking for. I mean it is a cross between a fabric store, craft store and a Home décor store. They just have so much eye candy for the home/​craft enthusiast! I just did not like how much time I’ve had to waste standing in line. I am disabled and though I don’t use it as an excuse for anything, it’s not easy to wait and wait and wait for one cashier, when you see other employees walking around not doing much of anything and you are saying to yourself «gosh I wish she /​he would come over here and help with the cashier line since they just don’t look busy at all».
But I want to say that all in all I do love coming here when I have alot of time to spare. I love looking through the numerous craft items the sell and home ideas they have out everywhere you look. I’ll be back and will keep giving it a good try.

Anytime I go here — first thing Sunday morning or just after work, there are always at LEAST eight people in line and ONE cashier. I can’t take it. I’ve gotten out of line the last three times and I’m not going back. Get a clue JoAnn’s!

It ‘s hard to rate this place! I rate it between 2.5 to 3 stars! I stopped in today to see about fall decorations for our home.
I would say the store is one of the larger in the area and I like their lay out. They have plenty for those who are interested in home décor and fabric/​needle arts as well as other crafts.
I will say… one time does not a tend make, but it was really annoying that on a very busy Saturday they only had three cashiers and I spent an exhorbant amount of time in line to check out.
After I visited the store I looked on Unilocal and saw that many others said how they waiited in long for long periods of time…
Obvously they are still struggling with this… I will be back, but and I suggest this place, but be prepared to wait.

Literally 25 people in line and ONE cashier. If there isn’t a riot here soon then there is no justice in the world.

I wanted to give this store my business but I’m sick of the huge line with the ONE cashier. It’s terrible. I don’t understand the thinking behind not having enough cashiers to help your customers. She’d call, over and over, for an additional cashier, but none ever came. I had a very wiggly 2 year old that I had to keep entertained for the 20 minutes wait.
With 2 other craft stores on the same road in this town, I’m not going back. I gave JoAnn another chance this week and it was the SAME thing… same line, same sad cashier. I guess with the crappy service (and frankly, selection), you won’t need to hire more cashiers because the lines won’t be long anymore.

Some good deals for spring! I was surprised by how many guys were waiting line to get stuff measured and cut! Nice to see men sewing!

I guess I should start by saying that I am not crafty. I want to be crafty. Going into this store makes me want to abandon my good intentions.
I have visited this location several times over the past few years for various reasons & I always dread it. I only come here if I can’t find what I’m looking for at Michael’s or Hobby Lobby. It always looks like a tornado hit this store. The lighting and layout is confusing. It is kind of funny to see all of the miserable faces on other customer’s faces with their carts full of fabric as they wait in line to get their fabric cut. I’m not really sure what they offer that is better than the competition.
If I do find what I’m looking for, the check-​out line is usually 20 people deep, and 1 or 2 cashiers.
Ugh.

I am an avid scrapbooker. The only reason I go here is because it is close. The selection is not very good and does not change much. My biggest issue with this store is customer service. They are pretty bad. I shop here enough to say it is not an isolated incident. One example is their coupons. I forgot my coupon one day and said to the cashier that I would bring it back later for credit. She said, «oh no. You can’t do that. You have to have it on original purchase.» I pointed out that I could just return it and buy again. She told me I would have to leave the store awhile and come back later. How ridiculous! They do not go out of their way to make you feel your business is wanted. I use Michaels as much as possible.

OK place. Staff helpful and work hard, but store needs to hire more personal because lines are long. Hard to find someone to help you because not enough staff. And parking lot is crowded. Be prepared to spend at least ½ hour in line to cut and purchase fabric. Not an easy place to run in and out when you have little kids.

As a Christmas gift to myself, I finally decided to have our 9yo 11×17-ish wedding portrait framed. Jo-Ann’s had their 50% + $ 20 off coupon in that weekend’s paper, so I didn’t look any further.
I was very pleased with my treatment at this store. I had two people assisting me for a good 20 minutes (I wish I could remember the woman’s name who helped me — shorter, middle aged — she was excellent) We tried out a vast number of mat and frame combinations. I ended up with a double mat, a gorgeous antique-​y looking black frame and museum glass for around $ 110 (I’d expected triple… and I could kick myself for waiting this long now that I know the cost won’t break the bank).
Two weeks later, my portrait was ready. Just gorgeous. It looks like it cost a million dollars… OK maybe a thousand. But it looks expensive! I would definitely use them again for future framing needs (especially with a coupon).