Chuck’s Tree Service

Poor customer service! This company cut a couple trees for a friend who said the price was better than all other quotes he had gotten. Without even calling anyone else, my husband set up an appointment for a quote. Chuck, or whomever, never showed up, never called, and never returned the phone calls after my husband left a few messages that day. You just lost a customer Chuck, way to go.

I had 6 trees that lined the back of my property that had become diseased and needed removed. I called chuck this passed fall and he came out for an estimate the day after I called and gave a very reasonable estimate. I wanted to wait until spring to have the work completed. Chuck was understanding and said he would follow-​up with me, which he did. He offered to do the work for less than his original estimate. I was extremely pleased with the work and would recommend him to anyone in need of a tree service.

I own a vacant lakefront lot. I stopped to see it over lunch and my neighbor had authorized this tree service to cut down a 60+ year old beautiful tree that was on my lot. It is clearly on my lot as well. He did not even check. I spoke with him and he at least agreed to deliver the wood to my house which is only 2 miles away. Of course, the wood never showed up. Therefore, my neighbor got her tree down, a sunny deck and plenty of firewood for the winter. I lost a beautiful old growth tree, did not receive the wood and will most likely be invoiced for the job as well. I will update this post if that happens.
All in all, he seems like a nice guy, but he didn’t follow through and he should have made sure the person owned the lot. He didn’t and a lot of damage was done. Once he realized he was in violation of many laws, you think he would have delivered the wood.
Update — — -
He did deliver the wood today. surpise, surprise.
I upgraded him from 1 to 2 stars.