Canton Veterinary Hospital

I’ve been coming here for our two dogs’ medical care since about early 2013. Never had a problem, always fine. This last time has turned out to be a disaster. My older dog had his physical exam. The doctor noted heart murmur. That’s a new development that nobody had ever heard before, so she recommend an echocardiogram. The dog’s teeth have really become a problem the last couple years and he needs his dentist appointment to keep his teeth cleaned. The Vet wants the echocardiogram before the dog could get his teeth cleaned. She wanted to make sure his heart could take the Anestheia. She assured me that the cardiologist only comes every couple of weeks but that we would be able to see the cardiologist the next time the cardiologist was there. At the end of the visit I checked out paid the fee and then I asked them how I would get my dog scheduled for the echocardiogram. They said that they will put him on a list but that I should call midweek. I said OK. around mid week I called, and the person Who answered didn’t have any record of my dog meeting echocardiogram, but that’s fine, I told her what the situation was she said she call me back. She never called me back I waited a couple of days I called them… long story short it took approximately 5 to 6 phone calls, each and every time the person I seem to talk to a different person who had no idea why I was calling. Why does it take six phone calls to make an echocardiogram appointment? they should have a list that is managed and each dog in the list should get an appointment scheduled for their echo. After quite a bit of frustration I asked to speak to the veterinarian. The vet told me that his lab work was not done at the physical and it was an oversight but that she would make sure he got his lab work done when he had the echo, and she said it would be at no charge. I was very satisfied and I assumed that this was a promise made to have some service recovery because the service that was provided while trying to make this echo appointment had been subpar, to say the least. So I was really happy. Come the day of the echo and suddenly they were charging for the lab blood work and basically denying that the veterinarian ever promised free labs. after several discussions back-​and-​forth I finally accepted that I would have to pay and my dog needed the blood work, and I agreed to be charged the lab work to my credit card after I was promised free lab work… so they just lost a customer of two dogs. I don’t know what to say. really bad management, and horrible communication amongst the staff I’m really disappointed they definitely gone downhill I think it’s probably been some change in management because the front desk just is not organized anymore so I’ll be looking for another veterinarian who can service my two dogs for their health needs.
Not sure what management style doesn’t throw free blood work (per the word of the vet) in order to retain a customer who spends about $ 1600 a year there — and surely that will increase as my older dog is decidedly getting less well. Idiots!

I take my Greyhound and my two oriental breed cats here. I have always been treated respectfully by the reception staff and all of the vets and techs. I am one of those people who does a lot of research, and may not say «yes» to whatever treatment is suggested, and I have never been made to feel badly for not wanting, for example, to do an MRI on my dog to confirm a diagnosis.
My first greyhound had a chronic problem, and the clinic was willing to try some experimenting I came up with, and also willing to take the advice of an out of state vet who is a greyhound expert. I was most impressed with that.
I have never been kept waiting for my appointment either.
I do wish they would lighten up a bit on some of their policies like no checks, no walk ins for medication refills, etc. but…
The medical care however is excellent!

Our pets (Mike, Molly and Woody) have all been patients of the Canton Vet Hospital over the past 13 years. We’ve enjoyed the warm friendly staff and the compassion and care provided by the Doctors.
A few months ago our dog was brutally attacked by another (larger) dog. It was our worst nightmare. Having witnessed the mauling, I was traumatized and our dog was in shock with serious injuries and extensive bleeding. When we entered the CVHospital the staff went into immediate action. I was calmed and cared for while my dog was gently taken by a tech to be assessed. As a result, Dr Makowski performed emergency surgery to save my dog.
Dr Makowski did an outstanding job and the surgery was successful. But recovery had just begun. For the next 3 weeks my dog required a tremendous amount of care at home and at the hospital. For two months we visited the CV hospital regularly and worked with all of CVH team for scheduling, wound care, bandage changes and (after the 3^rd weeks) another skin surgery. (Performed flawlessly by Dr. Paul Andreani)
Throughout the whole ordeal the CVH staff and outstanding team of Doctors worked together (and with me) to save our dog and restore him back to his active quality of life.
Today our dog is alive and well and happily, back to his old self!
The Canton Veterinary Hospital is an outstanding practice comprised of compassionate, highly skilled and dedicated professionals.
I am grateful to them for being a great group of professionals, keeping our pets healthy and saving our dog!

Canton Vet. hospital has been my vet practice of choice since 2005. They have taken wonderful care of our pets and have shown compassion when our furry children needed help transitioning to the next life. Just two weeks ago one of our cats was failing due to kidney failure and Dr. Scott and Dr. Calabria did everything they could and we tried everything we could to help buy him some more time but he went downhill quickly. Dr. Scott came in on her day off when I came to terms with the fact that he was telling me it was his time to go. We had discussed his end of life at an appointment earlier that day but I thought I could get some more time with additional treatment which sadly wasn’t the case (it was a horrible decision). She took my call and then we made arrangements for him to come in the next day. I could have gone in right then but her willingness to come in on an off day during my time of need gave me some very special hours with my cat and we spent one last wonderful morning together in my garden. She was very compassionate during the procedure and even made a plaster cast of his front paws for me. I was regretting not getting inked prints and to have this when I picked up his ashes meant more than words can say. I feel very confident with the care my pets receive there. I have another cat with another disease and Dr. Scott did a phone consult with a specialist to make sure he was getting the best treatment. He is, in fact, doing great and has been for 1 ½ years now. We usually see Dr. Scott but we got to meet Dr. Calabria when we were beginning to treat my cat that got acute kidney failure and she took wonderful care of him when he had a 3 day hospital stay on IV fluids and she took time with me to show me how to give him sub-​q fluids at home and to go over what medicines I could give him to make him more comfortable. I have seen 4 different vets at this practice and was happy with all 4 but I see Dr. Scott for most of my pets and I highly recommend her and Dr. Calabria. They are wonderful compassionate vets who have taken care of me in addition to my pets.

I am very happy with all of the vets at Canton Vet Hospital. The front desk staff are efficient and kind, and the DR’s are all great with my cat and my dog.
Special thanks to Dr. Makowski today, I was an hour early for my appointment (I got the time wrong) and they squeezed me in so I didn’t have to wait an hour.

I have been taking two dogs to Canton Veterinary Hospital for several years. They have received shots, stayed for weekend boarding and had surgery. I am pleased both with the service and with the care for my pets.

I have been bringing my dog to Canton Veterinary Hospital for three years now, and I could not be more pleased with the compassionate, expert care she gets there. I absolutely would never take her anywhere else. I have seen how other Vet Clinics operate and Canton Vet is incredibly superior. The vets and staff are all superb, the place is immaculate and I feel confident that my dog will get the best and most comfortable care there. She actually likes going to the vet!
Sandra Zaniboni

I read some of the negative reviews here and felt like I should add my voice to balance things.
I’ve been taking my dogs here for the past 5 years and absolutely LOVE this place. The receptionists are always nice, welcoming and know me, my wife and both our dogs. They always compliment them for their good looks and good behavior (which makes me feel great).
I trust Canton all vets here implicitly when it comes to the health of my pups. I know that they have the dog’s best interest always.
I also use their boarding about once a year, and so far it’s been a very good experience. The dogs love coming back and enjoy the extra attention.

I have gone to Canton Veterinary Hospital for 20 years.
I knew Canton Veterinary Hospital when you were just a small little white house on the corner of the street.
Darlene and Mary would greet us with a hello and ask how we are doing today. Check us in and call us by name. Give us updates when they were running behind and when we had to wait for the doctor.
I recently brought my pet for a 1 week f/​u visit, requested by the doctor due to his concern of one of my pets test coming back unsatisfactory at her yearly physical exam, and was turned away because I was late. I am not a chronic late person, I am always early. I have been very flexible when I had to wait for the doctor when they were running late. I was floored!
I was not greeted with pleasantries, the receptionist yelled from her seat behind the counter «You have an appointment?» I answered” yes”. Another yell from behind the counter «What’s the name?» I gave her my pet’s name. Another yell from behind the counter «Your late for your appointment, I will have to ask the doctor if she will see you?» Off the receptionist goes to speak with the doctor. The doctor decided she would not see us. The receptionist never asked if my pet was sick just turned us away!
We are currently looking for another Veterinary Clinic we can clearly do better than this. They did not care about my pet’s well being or valued my loyalty to them, so why was I continuing to give them my business? I collected my pet’s record and taking my pet to someone who will be compassionate to my pet’s needs.
Your staff is very unprofessional and come off rude and lack of experience. The Vet that turned us away should have asked some questions to find out what condition of my pet before turning us away, even if we were late, I am guessing the Vet had no experiences as well or just didn’t care. Either way, that was the last straw for us. For the money we are charged at every visit, lot$$$$$$$$, they should at least treat their clients better.
Very sad! Don’t go here, you can do better than this place.
I had to give if one start to post but I would give it no stars!!!

Staff and front desk people are extremely rude
Doctors are good
I don’t feel like going to this place again

I had to write a review as the place is no longer the place that the reviews say. I used to love the vets and felt comfortable having my dogs boarded here. But the staff and the vets have become more and more unfriendly. The final straw was picking my dogs up last week after a 6 day stay. One of them was covered in urine and some poop AS THEY HANDED me my dog. The tech mentioned that they had just been fed but hadn’t eaten much of their meal. So I know she had just been by their kennel. My dog has white fur so urine is hard to miss. How many days he she been sitting in her urine/​poop? It is horrifying.
These people just are not looking at the animals any more. Their nails were supposed to be trimmed (not done) and they vet was supposed to call me about cleaning their teeth during the stay (didn’t happen)
Looking for a new vet!!!

TOP NOTCH!
This place is wonderful! Compassionate staff that actually cares about your pets!
The Vets are so wonderful in explaining everything to you and can tell they actually love animals!
I couldn’t ask for a better place to take my doggie!

I had to put my very sick dog to sleep and I was devastated. I am so happy I was at this place they were so nice and so understanding. They truly made the best of a horrible situation and they even sent me a Sympathy card. Very nice and professional TY!

Just a review of the staff but I brought a stray kitten in to be checked for a microchip. They took me in just before they closed and were very polite and nice even though they didn’t have any more appointments available.

Love this office. I’ve been bringing my dog here for 3 years to see Dr. Joseph and Dr. Scott. Both are very very good with her as she gets a little nervous with strangers. I’ve never had any problem with the cost of things and the women at the front desk have never been anything but nice and friendly to both me and my dog.
I would recommend either on of these veterinarians to anyone.

Took my kitten to the Canton Veterinary Hospital for her first checkup and shots and was very impressed! Dr. Scott is amazing and my kitty wasn’t freaked out like I thought she would be! The staff were super friendly and put us both at ease! I’m psyched I found somewhere great to care for our new addition! I definitely recommend them!

Just amazing! How often can you say that a veterinarian is super awesome.
Our little puppy is a shy guy. He’s got some fear issues, so going to the vet is not an easy task. He cowers at the sight of new people, let alone someone who is going to poke and prod at him.
In walks Dr. Scott. The nicest, most patient vet I have ever met. She came highly recommended from 2 separate people, but I had no idea how cool she would be.
Dr. Scott actually took the time to make sure our pup warmed up to her before she even started the exam. I have never seen a vet that was willing to really wait for a dog to feel comfortable instead of just jumping in to the visit. I was so impressed!
Dr. Scott quickly administered shots and worked with me and the vet tech to ensure puppy felt secure while the exam took place. Pup hits lots of liver treats as a result and that was perfectly okay with him! He didn’t even know he had gotten 2 shots!
I can’t recommend Dr. Scott enough. She truly loves animals and will take the time to get to know you and your pet.