Sports Basement

My husband and I were really just wandering around and scoping things out in preparation for our upcoming vacation so I can’t speak to the entire Sports Basement experience, but I feel it is worth mentioning that for such a HUGE store, the staff is really friendly and super on it when it comes to assisting every shopper — even looky-​loos like us.
Much to my husband’s chagrin, we (read: mostly me) are not really big into outdoor physical activities with the exception of the occasional hike, so we never really need new gear for anything but I think we definitely know where to come if we decide to get heavy into sports. It was nice to see a small group of cyclists assembled in the bike shop after what looked like a pretty vigorous Saturday ride, and it seemed like Sports Basement was responsible for organizing other get-​togethers as well so this might be a great option for someone who wants to get into a sporting community but needs a buddy to tag along for moral support.
This store really just keeps on going square-​footage-​wise so it is probably an oasis for people who love to shop for recreational stuff. It’s almost overwhelming but I get the feeling that in the end it won’t be too hard to find something specific, given their great staff. I highly recommend Sports Basement over other sports shops for their selection and service, definitely!

I love this place! Every time I go in the staff is very friendly and helpful, and I always find what I was looking for and more.

This place has a little of everything and a lot of nothing… no hunting, no fishing and no basketballs… what’s up with that?
Employees seemed very nice 5 stars. But the place reminded me of a cross between a huge warehouse-​like Costco and stuff you just don’t need to nuy like at a K-​mart. The things I do need well I guess they don’t keep in their basement.

OH man! I love this place. I can pretty much find whatever I need here at this store, Bike shop is friendly, camping area is dope everybody is knowledgable. GO HERE!

On Monday, went to go look for some Soccer Cleats. I found them ASAP! A young man, I believe the name was Jonny. I was a little disappointed because the pink were out in my shoes size. The worker looked around and found them in my size! I was sooo happy! That’s the reason I’m giving this place 5 stars! First time here! I got these shoes for 80 $ Nike at Soccer Pro And SoccerKraze in Campbell, were out of my size and I swear $ 100 more! I will definitely come back for more shoes!

Awesome service.
Very friendly and courteous. They even helped us carry our bikes to the car and assisted us when we installed them on our rack for the first time.

Rented snowboarding supplies here for a day trip. Quick, easy and great prices.

Buy a tire tube for your bike and they install it free while you browse the goodies in this awesome sporting goods store with superior customer service… dropping my mic.

The service is bad in rental ski eq department. Gave one of the defected ski on the pairs.
Cant ski — have to rent the one at the ski resort to save the day.
waste money and time

Great service. Everyone clerk I met in the store is very helpful, even someone outside the store came help pick up the shopping cart after I carrying out my ski rental. Price is decent and i pretty much can find everything I need there. Great place to shop.

I’m updating this review, since the last one was right about when this Sports Basement first opened! They now have clear signage for all their gear, thank you!
I became a Basement Member recently, and love it. I love how involved in the community Sports Basement is, and that they donate to a charity of your choice, on top of giving you 10% off everything. They also price match!
I have been able to find about 90% of things that I am looking for here. They don’t have the selection that a store like REI has, but I enjoy the Sports Basement experience better. Their customer service is stellar.

Great merchandise at 20−30% less than retail price every day; or more when on sale. Large selection of merchandise for all sports. Came here for yoga attire – they carry Alo, Prana, Nike, etc. Sports Basement is very generous with supporting the community. Just mention «Farnham School» and you receive 10% off your purchase, and the 10% of the total purchase goes back to the school.

I’ll just answer one of the most important questions first: Would I go back?
Yes, absolutely.
My experiences at the Sports Basement in Campbell have all been great. I’ve never once felt hassled or annoyed. Quite the opposite. I’ve always gotten the sense that the staff would rather educate me than coax me into buying something. They have taken their time in helping me find the right products, and if I want to buy them, great. If not, no worries. This evening I stopped by to take a look at a couple items I need, and while checking out running shoes, a very pleasant and knowledgeable staff member named Tiffany (sp.?) offered to help. I could easily tell she wasn’t just trying to sell something. Rather, she invested time explaining the differences in products, asking questions and running boxes of shoes back and forth for me to try. She knew all about the shoes I was already wearing and how the ones I tried would differ. In addition, she offered some great advice and leads on beginner triathlon training. Great expertise and service! Thank you.
I’ve recently received similar help with climbing and compression gear at this location. Very knowledgeable staff all around. Not to knock on other sports stores, but the service and relative experience just hasn’t matched up to what I’ve gotten at Sports Basement. Great store with wide selection and helpful, experienced staff!

My experience here was a good one.
Rented snowboard and bindings from the rental department, prices are decent since I have called every other place and compared.
Also got a snowboard boots here and the service was great. The guy who helped is super knowledgable about the boots and answered all questions accordingly. I also got help with molding the inserts from the female associate– great team!
I would definitely come back here!

I really only frequent Sports Basement for the bicycle department, but have heard great things about their back country, running, and ski/​snowboard departments as well.
Some people rip on this place for not being a ‘real bike shop’ but I have to disagree. What makes a real bike shop anyway? I’ve been to tons of ‘real’ shops with service departments that pale in comparison, and sales staff that know nothing more than what a catalog has to tell them.
Their selection of bikes is great, ranging from the $ 300 commuter, to the $ 7000 all mountain, do everything bike.
They stock a good deal of usable components, and just like other shops can order just about anything else under the sun. I recently ordered some new handlebars on a Monday, they were promised by Friday, and they were on my bike two days early… Under promising and over delivering is not a bad way to do business.
The staff is always cordial, the service is always fantastic, and the prices are better than most other places.
If you need to purchase your next bike, or simply need service, swing by. I’m positive they’ll take great care of you.

No complaints about this store. It is a clean, organized, and huge space with a wide variety of sports-​related items and outdoor gear. The things that I personally were looking at were either the same price or cheaper than what I’ve seen when I looked them up online. Usually most sports stores overcharge but this place doesn’t seem to. I also had a number of workers ask me if I needed help with anything while I was roaming around the store, without it being annoying.
While paying, I noticed there were pamphlets offering some free yoga and Pilates classes for children and adults. They even offer some really awesome group outings such as backpacking, climbing, cycling, and more that I plan on looking more into in the future.
If you check in here you get 10% off your purchase. I plan on coming back for sure!

In our society, basements are usually spoken with a negative connotation. Nerds in their mother’s basements, monsters lurking below…
But Sports Basement is not your ordinary basement. I just love love love browsing sporting goods stores, and Sports Basement is certainly one of those where you just have pure variety to ogle over.
Seriously, walking into here was just everything I love. Blender Bottles, Warriors and Giants gear, shoes for virtually every sport imaginable, tennis rackets, basketballs, hiking gear, sunglasses, bikes…
The way they split up each area by activity is wonderful, and even the areas of activities I don’t normally do were vastly entertaining.
The variety of products is certainly satisfactory; you have to accept that they won’t have every single model out there, but they definitely still run the gamut of entry-​level sporting goods to higher-​end gear. Casual runners as well as more experienced runners will probably really like the variety of running shoes available as well as the opportunity to utilize the little running zone they have.
Employees were willing to help – the bicycle guy was clearly an enthusiast in his field – and definitely present.
The prices are pretty average – I imagine they’re around what you might see them for on Amazon. Of course, they have select deals and sales here and there, so you definitely want to check them out if you can. The advantage here is that you get to actually handle what you’re thinking of buying, and we all know that for the purposes of sports, that’s exactly what you want.
So yeah: baseball, hiking, ping pong (did I mention they have this random wooden ping pong table there?!), lacrosse, and on and on… They have pretty much all here (okay, not golf, sadly), and it’s just a really cool experience.
So the next time you think basement, don’t think of loser geeks or scary beasts… Think of here.

I just adore this place. There’s nothing I do not like about Sports Basement, except for maybe that they do not have a «rewards card.»
Best things:
* Huge warehouse with anything you could want or need for hiking, biking, walking, running, camping, swimming, playing tennis, baseball, etc. You name it, they probably have it! Great selection of shoes, clothes, yoga stuff, tennis equipment, camping EVERYTHING, sunglasses, bikes– hybrid, road, mountain, cruisers. Literally a full stocked store.
* Amazing prices. I have found that the prices are always lower than REI or other sporting goods store, even Amazon prices, at times. AND Sports Basement has a price matching policy. If you find the same product for a better price, they’ll match that better price– you just have to find the EXACT same product, including size, color, etc.
* Great staff. Knowledgeable, friendly, supportive, and leave you alone if you want to wander endlessly on your own. Thank you for that!
* Fully refundable returns! If something doesn’t work for you after you’ve tried it, you can return it, no questions asked. This is incredible… I’ll shop here for anything and everything sports and outdoor activities related, just for this fact!
* Extracurriculars! Sports Basement offers yoga classes, foam rolling classes, running clinic and cycling group rides. It’s awesome to see what your local store offers. FOR FREE.
* 10% off offer from your first Unilocal check-​in!

Who doesn’t love sports basement? I know I sure do! I’ve been to both of the ones in the city, and this was my first time to one outside of San Francisco.
And this one did not disappoint. They had every section as do the rest of them, baseball, athletic shoes, biking stuff, swimming supplies, you name it they’re going to have it.
The only thing is that this sections might be a little bit smaller than the ones in the city. I’m not sure if it’s just the way it’s laid out or if it actually is a little bit more reduced. I know that the swimming department is definitely smaller then one of the ones in the city I can’t remember which.
The staff here super nice! Very warm and helpful! Everywhere walked around they all were helping me and I’m not sure if I looked like I was lost, but they were all very helpful with me.

Excellent customer service. The few times I’ve been here, people are friendly and helpful. The rental department is extremely knowledgeable in ski & snowboard equipment.
If you check-​in on Unilocal,you get 10% off anything in the store.
Quick turnaround for snowboard tune-​ups! Dropped off a board today, and it’s ready in 2 – 3 days.
Their return policy is *open*… It’s like the Nordstrom of outdoor equipment & sporting goods!