ShadowCreek

We have been living here for a year now. With our lease up at the end up of the month management is trying to increase the rent by over 15%! We recently discovered a large amount of black MOLD through out the apartment. Management thinks that a simple «windex wipe down» will do the trick. If we added up all of our medical bills for the last year (all respiratory infections) we probably could have been renting one of the brand new MOLD free apartments down the street! Do your health a favor and ask to see a PROFESSIONAL MOLD INSPECTION before signing a lease here!

These apartments are good if you are looking for a safe and quite living experience. They are definite overpriced for all of their units. The maintenance personnel is very good and primarily speaking about Victor. The old manager Jose was great. I never really met the manager after him but the new manager Catherine is okay. She seems very new at managing grounds and the complex. Our moveout was okay but seemed a bit unorganized. They failed to meet me at the time the manager and I had set for our walk through appointment. I had to constantly call her in order to speak with her even after leaving messages with my number. Overall it was a good experience and I would definitely recommend this apartment complex for anyone with kids or not.

****** Do Not ever rent from A Lyons Community ******
Cut throat business like tactics. They get you with the cheap deposit. Then every year they will jack your rent up to the maximum they can get and Campbell has no rent control. This is the worst company I have ever rented from. They kicked me and my pregnant girlfriend out for no reason at the end of our lease on her due date. We asked if we can leave early due to our situation and being given no choice. I walked her into the office to show them our situation. We were denied. They said we can go but rent will still be expected. These people are spineless. Stay away at all cost. These rents are way over priced to begin with. You can find much better for a lot less. We never felt safe here and we were right these people will terminate your lease whenever they want leaving you in a bad situation. Very quick turnaround here.

I really enjoyed living at Shadowcreek Apartments and moved out at the end of August and still have not received my security deposit back. I had sent several e-​mails to Kathryn asking status on my check without any reply. I finally contacted the corporate office and spoke with Amy who was extremely helpful. I explained I was not getting any reply from the apartment manager and she was going to have the check mailed directly to my new address instead of the apartment because who knows how much longer it would take for me to get the check at that point. Amy also told me that the apartment manager had finally sent over the final paperwork 6 weeks after I moved out. WTH! Kathryn also claimed she never received my final check and was trying to collect more money from me. She had misplaced the check and still it took her several more weeks to process the final paperwork. I also spoke with Amber in Resident Relations at the corporate office who was not helpful at all and frankly kinda rude. I have also put in a call to talk to the GM of the complex and still have not heard back from him. I hope to get my check this week, but this is absolutely unacceptable that I have to wait over 7 weeks to get MY MONEY back when I should have had it within 21 days of moving out. Maybe they need to get help for Kathryn or get someone new.
P. S. Victor the maintenance guy was great!

The pros and cons still stand, but it took 4 months until our deposit was returned, after numerous calls and visiting the office. We received a perfect move-​out checklist, so seems like a lot of shady game playing for a professionally managed complex.
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I had a pleasant living experience at Shadowcreek, from the apartment itself to the management. It is definitely nothing ‘fancy’, but it was definitely nice to live in a clean, maintained complex and they did some minor upgrades to the inside. Both Kathryn and Victor were always super helpful and responsive to our inquiries, and the grounds were maintained frequently. I loved the pool area, it got a nice update and there was hardly anyone ever in the hot tub at night (nice when you are a couple).
Pros:
— Some upgrades to fixtures inside, you can paint your own walls to personalize your space. Just need to paint back over as white when you move
— management is very helpful and responsive
— dog friendly and lots of available areas for dogs to sniff and free ‘poop bags’
— decent amount of parking for guests
— nice pool and bbq area
— huge deck with large storage shed
— walking distance to a lot of food and close to downtown (biking distance)
— the back complexes are very quiet and don’t get the loud noise from Bascom Ave
Cons:
— Very expensive for a one bedroom without laundry in-​unit, high rent increases
— Irresponsible pet owners ruin it for the rest of the people when they let their dogs bark incessantly or don’t pick up poop
— Might just be bad luck, but we had both extremely drugged out neighbors, domestic violence, and people that liked to party all night. Not really a good complex for professionals who work early (Avalon seems much quieter overall). We’re not old, but definitely don’t stay up til 3am on a Tuesday night!
— Our kitchen was tiny… like the fridge door wouldn’t open all the way up. Will vary by unit, they stole kitchen space for our large living room.

ShadowCreek has been a pleasant experience from my first peek at their extremely professional (and very informative) website to signing my lease and preparing for my move-​in (even earlier than they promised!).
I can not believe the professional staff (thanks Kathryn and team!) and the beautiful apartments. I am so delighted that this will be my new home.

I was trying to wait as long as I could to prolong this review and give them the benefit of doute but they didn’t leave me a choice. I have lived here for over 2 years and always paid at least a couple of weeks ahead and never complained for anything, and when I left I was hoping I would get at least my deposit back. Yet not only I didn’t get my deposit but I had to pay more for their mistakes and I have not gotten a single phone call after calling them for the past 8 months. Yes, 8 months ago I moved out and they send me a threatening letter 2 months ago that I need to pay more on top of my deposit in order to cover the cleaning of the apartment. (I have not gotten anything in 6 month and they had my new address). I have made at least 20 phone calls to the leasing office and left voice mails not a single call back. I called several times the area supervisor nothing and I even called the head office in Newport beach nothing. The head quarter promised me repeatedly they would call me and give me their direct extensions, but nothing. The crazy thing is the manager Katherine was a great manager and we became even friends but even her she doesn’t return my calls. It’s sickening how unprofessional, unethical, inhuman, and unfair this company is. Before I moved here people told me this apartment is horrible, dirty, no AC/​Heater, and most importantly will eat your deposit for some kinda excuse, I didn’t listen. I have referred several friends and family to this community, so sorry for that.
Now to the issues of this apartment complex. It’s in the worst location with the most horrific noise of the street and the restaurant across from it with the motorcycles… Every single night weekdays or week nights you hear the most horrific loud noise for hours and weekends all day long till 1 or 2 am… There are always fights and people throwing bottles at each other and we had to move before it got to worse than bottle throwing.. By leaving the windows or doors open for couple of minutes it would get all your furnitures and clothes dirty, dusty, and black with the smoke of the cars and street. There’s no AC or Heater in this complex… And the Biggest issue watch out when you sign the disclosures cuz you will be signing the paper work for their cancer causing chemical ceilings. They have not upgraded their ceilings for several decades and the material that’s up there is known to cause cancer. You will be signing the disclosure to not touch the ceiling and that you are aware and you still want to live there. Another issue is the noisy naighbors and the lack of management doing anything about it. They rent out to teenagers mostly and mostly they make the most horrible noisy naighbors with no respect to you or your property. I have had my car dented and scratched many many time and the management didnt do anything or care for it! I hope this post will make them lose some tenants cuz they don’t deserve any good tenants like myself. I hope I get some kinda response to this and it helps anyone who wants to rent here!

Well, let me be fair and give the pros and cons:
Cons:
1) They raise the rent about $ 100 every year. (I moved out to a complex next door and got a two bedroom place for less than I was paying for a one bedroom.)
2) Nearly everyone there owns a dog, so if you own a dog you are welcome. Whether you own a dog or not, be prepared to step in dog shit on the walks around the complex, observe the piles of crap on the small grassy areas between the concrete, and enjoy the pungent smell of dog urine as you walk through the common areas or sit on your deck.
3) Need I also mention the barking?
4) When I moved in, Katherine fibbed to me and told me the pool was heated, but it is not. A heated pool was one of the main reasons I moved in. It is only usable in the hottest dog days of summer. (Pun fully intended). This is what soured me most on this place. I can forgive pretty much anything except for dishonesty.
5) You have to pay for utilities and split the water bill with other members of the unit, so you could be paying extra for a water hog neighbor. When I moved in I was told it was an average of $ 40 – 50 per month. It turned out to be $ 70 per month. Another little fib?
6) They want you to pay $ 100 per year to insure your own items. That is a condition of the lease. However, you can ignore this since they cannot enforce it. You will get nasty letters taped to your door to buy the insurance, but I suppose they value your rent check more than this requirement.
7) The ceilings/​floors are thin, so if you get a downstairs unit be prepared for the interminable pitter patter of feet as they walk over you.
Pros:
1) Victor, the onsite handyman was very efficient and responsive.
2) It is a good location.
3) The decks are giant in the downstairs units, though not very private.
4) The deposit was only $ 500 dollars.
5) Katherine did wave a $ 50 late fee for me for being one day late on rent.
So there you go!

My husband and I lived at Shadow Creek for 2 years. I loved the location and felt very safe. Jose was the on-​site manager and Victor was the maintenance person at that time (2010). Both were so helpful and friendly, they lived at Shadow Creek so it was easy to find them. We had the 2 bedroom unit and it was pretty big, I loved the walk in closet in the master bedroom and we had a big patio. I was happy that they were able to accept my dog and cat. The only thing that bothered me about having pets is a lot of owners did not pickup after their pets. There was not a lot of extra parking so a lot of times I had to park on the public street but it was never too far from my apartment. Overall I was happy here and would recommend it.

Same type of place. Has went through a few managers. Only reason, and I tell you, the ONLY reason why I’m not out of here is because I cannot afford to move right now. This place is awful. :(Mgmt doesn’t care if there is a problem.

Shadow Creek was there when we needed an apartment right away.
Jose (the on-​site manager) and Victor (the maintenance guy) are both super courteous and great folks to deal with. The actually live in the apartments so it’s always easy to find them.
We only spend a couple of months here, but the community is very safe and super quiet. It’s tucked away from Bascom and you can’t hear a thing.
The apartments are not really «luxury», but they are sufficient. We got a 2 bedroom unit that has everything new or close to new.
The nice thing about this apartment is that the laundry facilities were right inside so no need to go to a laundry unit outside your dwelling.
The complex is also family friendly. The pool is quite nice for kids and you always see a few 6 – 10 yr old children playing nicely around the common areas.

This place offers spacious apartment for a relatively good price for the area and was a quiet community. That is until they introduced the «new» policy to allow pets in the apartment and all the sudden the community sounds like the pet store wherever you go. It’s the most annoying when the dogs bark at each other because they’re left on the balcony by their owners and the management doesnt throw out the irresponsible owners after serious complaints. The management has effectively set the new standard of living=living with animal noises potentially at any time of the day. In terms of safety, cars have been broken into and stereos stolen lately and yet the safety patrol report claimed the patrol saw nothing. Interesting.