Sam’s Alterations & Cleaners

I just tried this place because it is the closest to my home. I had some clothes that needed dry cleaning. Clothes were ready in 3 days and it was done perfectly. The people working there are really nice. It could maybe a bit cheaper, but I am very satisfied with what was done.

Being new to the area I was looking for a dry cleaner. Because of how close this place was to my home I thought I’d give it a shot.
I’ve been there 3 times. All three times, when I showed up to pick up my clothes, they weren’t ready. He’s a really nice guy but I think he’s doing a lot to save and cut corners. I used him for alterations and it was fine but this review is regarding his dry cleaning.

Ruined two items of my expensive clothing. Will not return. Said I must have brought it in that way, which is ridiculous.

Dennis (not Sam!!) at Sam’s Alterations & Cleaners does fantastic alteration work and at a very reasonable price. He is extremely friendly and loves to chat. I have had multiple shirts, dress pants, and jeans altered and they always come out great! I haven’t taken anything for cleaning so I can’t review those services. It’s true, there have been a couple of times when I come in to pick up my items and he hasn’t gotten to them yet. If you have any doubts, just make sure to call him before you go to pick them up just to be sure they are done. He’s a pretty busy guy who does the best he can. The parking situation sucks, what can you do? I usually park on the Union side by the cigar store and walk around to the entrance. It makes the experience much better and no U-​turns necessary.

I was referred to Sam Alterations by a friend and brought 2 pairs of jeans to him to be taken in. He charged me $ 1 per pair over the price displayed on the wall and told me it would be a week to come back. I came back a 9 days later at 2pm and the store as closed and sign said be back in 45 minutes? I came back 45 minutes later and my pants were not even started??? He said he would do right now but I was worried he would rush on the work so i asked for a refund and went to Best Alterations a block up the street who did a great job. never again.

I have been taking our dry cleaning to Sam’s for over 5 years and have been very pleased! Dennis is the owner and is very kind and always goes out of his way to help me in any way he can. In a few instances I needed items back with a quick turn around and he has been able to do that! His prices are very reasonable and he is very accommodating. I highly recommend him.

I really wanted to give this place better reviews because the gentleman working there is so nice. And of course there’s a but…
BUT the last three times I went, there was a Closed Be Back Soon sign on during their open business hours and it’s located at the intersection of Union & Bascom which means I have to make 2 U-​turns.
Turnaround is also 3 – 4 days which isn’t great.

I go here every few weeks and am usually happy with the service and results. I mostly get my shirts laundered — at $ 1.65 each, they come back well pressed and with the sleeves fastened together — very neatly. The prices for dry cleaning seem a little high though — over $ 4 for each pair of slacks, sweaters, etc; $ 11 for a man’s 2 piece suit — very well done though.
They have a cool computerized system that tracks orders by phone number although once, my clothes were not ready and the guy seemed flustered and asked me to come back later (he doesn’t let you take anything unless it is presented to his meticulous standards).