Safeway

I normally am an avid Safeway shopper, having just moved to this area I expected the same level of produce and quality of food as the Safeway I was used to.
Sadly the produce here is horrid! Fruits and vegetables I have bought from here were dirty, looking beat up, and once opened found a lot bruised and no good.
The meat department looks scary, I normally buy from the butcher but after looking I walked away.
This Safeway does have a larger Asian food section which I like, canned goods are the same as other Safeways.
I can’t speak for the bakery because I don’t buy breads but overall pretty sad with this store.

This is not the best Safeway (same with many others like the one in DT).
The prices are higher than most other grocery stores.
The customer service is not up to par — some employees act like they own the place.
Michelle is probably the nicest employee there.
Lines are always long.
One thing I love about this store is that they accept coupons.
That is why I shop here every single day.
I love this store even if it has its cons.

Went to Safeway in a great mood after a nice day to buy some nacho cheese. Walked in playing some innocent country music on my JBL speaker in my backpack. While in line, some bystanders were complimenting my speaker and asking about it. All of a sudden, the cashier named CHRISTINE, screamed at me out of nowhere, «EXCUSE ME CAN YOU TURN THAT CRAP DOWN?!» Outraged I turned it down to the lowest setting possible so I could still listen but there was no way she could have heard it unless she tried. Once it was my turn to be checked out, thinking that everything was fine, she had the nerve to exclaim, «HEY NEXT TIME I TELL YOU TO TURN IT DOWN YOU BETTER TURN IT DOWN OR I WONT CHECK YOU OUT» she was scolding me like I was a 2 year old. I said back to her, I’m sorry you got upset it was down on the lowest setting. She looked at me with RAGE, and picked up my nacho cheese cans and «THREW» them across the room. Yeah that’s right. She literally threw them across the room. Idk what she was thinking but I instantly asked to call the manager over and she looked stunned like there was no way i would have asked that. I told her I was going to take a PICTURE of her and asked her what her name was. She refused to tell me her name and looked down when I was taking pictures of her. There were 5 other people who saw this happen. IF YOU SHOP AT SAFEWAY AND SEE THIS WOMAN MAKE SURE YOU GO TO A DIFFERENT LINE. I have never in my life been disgraced more than I have tonight. The manager is a witness too. This girl needs to be fired.

Staff r bad in the eve. I come here cuz I live round da corner, but I’m willing to drive farther when I can, just to not deal wit da majority of da evening staff. Ask yourself this; y would such a good place have such low ratings? Easy. It sucks in da evening. Boo…

sorry usually i love this store shop daily, love fresh vegies, logs, and creams… their prices are good and i get bonus on fuel.
however, today, the clerk did not ring up my meat well. errors. when i went to customer service, first she didn’t listen to me, she ate more time, and she might get paid but i don’t. then she said you rang this up. trying to provoke me? well, didn’t work as the customer is always right, and in this case, the meat was on sale, and the employee must ring it up with their special code. sorry, but then i went outside and the cart stopped just as i opened the door, so i had to fight with the cart to get the logs and meat, and cream to my car. not a good experience, and daily you think i want to put up with this. come on, let’s all get reoriented, the customer is number one even in san jose where you have millions of customers.

I can’t stand how they’re now stacking beer and chips and wine at the ends of isles! Makes it impossible to navigate around other people’s carts. (Probably an OSHA violation, too!)

Nasty ghetto Safeway! Bought a tri-​tip that was 50% pure fat. When I showed the picture to them, the meat counter man shrugged and said, «Well, you bought an in-​trimmed pack for $ 2.99/lb.»

OMG, OMG, OMG! This Safeway is the best!!!
No, in all seriousness, this Safeway is total crap. And what’s even worse is that it’s my local Safeway so I have to deal with it on a daily basis. There are always not enough people at the registers. The way the products are located in the different aisles doesn’t make any sense at all so you can get a workout until you find what you’re looking for (e.g. pizza dough).
I only gave it 2 stars and not 1 because one of the new guys was really nice and helped me with my pizza dough hunt.
Tip: There is an extreeeeemely slow old guy at one of the registers — if you see him, you’re better off using the self-​checkout or another register. if you are lucky, there might be more than one open :-O
Tip No. 2: Don’t get a starbucks from there. It’s absolutely horrible! Go to Drinx instead — that’s the small drive-​thru coffee place in the middle of the parking lot.

I’ve never really liked this Safeway all that much to be honest. The store seems a little dingy inside, customer service is a bit lacking, and it is definitely not in a very good area of town. But it is right next to my grandma’s place and not far from my house so I just suck it up. It serves its purpose when I am in the area, but I like other locations much better.

The elderly old man who worked as a cashier is very rude to my boyfriend when he wanted to asked him a question. He keeps on ignoring my boyfriend when he asked politely.

Went in today to buy bananas. Walked by the deli @830am. The line was 5 people long with one person behind the counter! I bought my bananas, ordered coffee at the Starbucks and watched how slow the long line moved. As I walked out to leave I saw people walking up to the deli, seeing the line And walking away. I hope at some point they get this situation under control… So sad for all the people who would like to order food but can’t due to the long lines.

In the 15 years I have been shopping at this location, I have never been told that I cannot have my bicycle inside the store.
The «Night Boss», guy in a green shirt, approaches me and says I cannot have my bicycle inside the store for safety reasons.
This is ridiculous and I will be at the store Tomorrow after work to write a report on this guy.
Trust and believe, the union takes reports, seriously.
This DC just made a bad move on someone who knows what to do about his clear and present personality conflict with his job and his duties… Which do not include kicking someone out of the store for having their bicycle inside the store with them while attempting to purchase some food.
Very upset and outraged.

Great go to stop before you hit 17 to the beach! Self service lines are awesome! Everything is very easy to find. Lots of workers working all the time. Great location. Parking is not too bad.

This is the closest Safeway to my house and I still make the drive to the Hamilton one because I absolutely hate this one. Every once in a while I’ll get lazy and just come here and every time I regret it. Cashiers have always been nice, but there are never enough. One lane open the Saturday before Thanksgiving? Seriously? Baggers are awful; I gotten canned goods on top of bread, watermelon on top of eggs. They cram the aisles with crap so only one cart can go by. Hate it hate it hate it.

BEWARE this Safeway! I’ve been going here for years and it’s always been sketch but recently it’s started to feel unsafe. I don’t know if it’s the dive bar next door or if there’s a homeless shelter nearby, but there are always homeless people in the parking lots walking between cars and asking for money, if not inside the store. The other day I got yelled at by my car by a homeless man for not giving him money, thankfully there was another customer nearby. I don’t understand why management doesn’t do something about this but they’ve lost a customer.

No one seems to check dates. Found many things expired like soy milk from last year. Doors set up weird. Sounds picky but many times I have run into someone or vice versa. Very annoying and senseless. They are often out of carts. Deli cheeses pre sliced and super thick. Why?

Sadly this is the closest Safeway to my apartment. I’ve worked retail for half my life. Someone needs to fire all of the leadership in that store because you can tell that the workers are miserable. Lines are ridiculously long and there’s no «courtesy clerk» available. Just disgruntled workers. Bag boy was talking shit about previous customers in front of the everyone.
They should change the name to STRUGGLEway. This store has all sorts of special in it.
Tip to Management: your employees’ happiness and way of customer service is a direct reflection on how YOU treat them. Get it together Safeway.

Takes a special kind of people to get my order wrong every.single.time. I ask for a drumstick and I get a thigh. I ask for a thigh and I get a breast. They are slow as hell and when they do finally get my order, it’s always wrong. How do you mess that up? Lines are always ridiculously slow (not long) for check out.

This is not the closest Safeway to my home, but it is the one I choose to go to, because it’s close to my aunts, beside they have great customer service, always friendly and very helpful and you can tell they like their job! oh and the lady that seasons their meats is to die for! her scrubs are so darn tasty!
They have great poke too! My favorite is the poke ahi wasabi yum yum yum

Too many homeless hanging around outside.
Be careful in the produce aisle. They don’t check the dates on their meat substitute products for months on end. I’ve been known to see an entire line of products sitting on the shelf despite being three months out of date, and this has happened quite often. I’ve reported it to management and nothing is ever done about it.
Seldom do they enough cashiers, even at the busiest times of the day I never see more than 2 registers open. What’s the point in having so many of them if they’re never used?
They’re getting one extra star because they checkout staff are quite friendly. Management needs to up its game.