Margarita’s House Cleaning

Had her team come clean my house the ladies did a fantastic job but missed some stuff near the end. Margarita can be a bit difficult to deal with because she wants a quote before hand and doesn’t want her team to clean more unless we rub it by her. I wanted the ladies to do another bathroom that wasn’t included and asked them to call her to get permission to do it and a price and they said they couldn’t because it wasn’t quoted. So I guess everything has to be planned.

We’ve used this service for over 15 years now. They are trustworthy, honest and a great company to work with. They are very detailed with their cleaning. House always looks and smells great when they leave.
Have and will continue to recommend them with very high regard.

the best service hands down — my cleaning lady for years! She is very trustworthy and her employees are also! I totally recommend her and her staff! SHE IS SPOTLESS!

We hired Margarita’s service for a house-​moving clean — we wanted something exceptionally thorough. Margarita promised us this, told us there would be especially attention to issues with our hardwood floors, and priced the job at $ 650. What happened next was: the appointment time was moved around a few times, then we were put into an afternoon slot of too few hours. The women worked very hard but when they left we saw dirt everywhere — dirty cupboard surfaces, furballs from our pets, dust and dirty in corners, untouched areas of the kitchen (like all the grunge at the bottom of the refridgerator), etc etc. And no work on the floors. After this we complained and kept trying to reschedule a free second cleaning, but it didn’t happen and in the end Margarita just stopped replying to us.
She mismanaged her team, failed to evaluate the job appropriately, and gave a lousy service. Margarita charges Silicon-​Valley rates but is far from Silicon-​Valley standard.

I spoke with Margarita about coming to do a deep clean in my house. She said that she would come over and give me an estimate. She canceled the first appointment we made for the estimate and rescheduled for the following monday. On Monday, she did not show up at the scheduled time and did not call. I called her after she was 10 min late and asked her to call me. Once she was 50 min late I texted her and told her not to bother calling to reshedule. There is so much competition among house cleaning companies and I can find someone else to do the job and make it on time.

We had Margarita and crew clean our newly purchased house before we moved in. When I told her I wanted it clean like no one had ever lived there I really did not mean it literally. However, her people spent hours there and when I got a call from Margarita towards the end of the day I was surprised to hear that the reason she was calling was to tell me that they could not get one of the light fixtures off the ceiling for cleaning because the screws that held it were too tight. Removing the light fixtures!!! This was a level of detail that I had never experienced before. I was very, very impressed. The next time she cleaned we were all moved in and preparing for an open house. We had bought one of those stainless steel refrigerators without knowing how hard it was to keep it looking free from finger prints. I don’t know what they used on it but now, months later, it still looks as good as the day it was new. The fingerprints just wipe right off. Thank you Margarita!

I have been working with Margaritas Housekeeping for the past 5 years. Not only does she clean my friends and family’s properties she cleans all of my investment properties. I can say that I have had Margarita’s Housekeeping clean over 100 units over the past 5 years, and have rarely have a problem. If something is missed, which happens to everyone, she immediately sends her girls back to clean it. One of the most important things that that needs to be taken into consideration is that Margarita’s Housekeeping carries Workman’s Compensation and Liability Insurance. If one of her girls get hurt her insurance will take care of the medical bills, not your homeowners insurance. Not only is Margarita’s Housekeeping a legitimate well run business, her girls do a great job cleaning and are very pleasant to work with.

Margarita and team have always done such a great job. They do a very very thorough and very detailed job of cleaning. However, I was very disappointed with a few things that happened on my last visit:
1. When I called to schedule my last visit, Margarita insisted and was practically argumentative with me that an estimate was needed before she could clean. As a previous customer in need of cleaning services for company coming into town on short notice, I was frustrated to be treated this way during the scheduling process.
2. The team she sent were not careful at all in how they handled my valuables. Several times I had to ask them to be careful because they dropped fragile things. One of the girls broke my favorite spoon rest. I was working from home that day and I watched the woman bang my porcelain spoon rest over my sink.
While Margarita did compensate me for the broken item, I was really disappointed that they weren’t more cautious in the first place. That spoon rest is not replacable and was a gift from a friend’s travels. I never had this problem on any previous visits. Nedless to say, although they are thorough, I have lost confidence that I can trust them to handle my personal things with more caution.

It is hard to find a good cleaner that you trust. Margarita’s business is full house detailing, they even have laundry services. When I became busy in my business Margarita’s team was able to help keep my home clean. If you are detailed and clean, this is the service for you. I highly recommend Margarita’s House Cleaning.