IQ Autoworks

Great job and thanks to Jeff for putting my undercount winch on my 2016 4Runner. Looks awesome and at a fair price. I’ll be back for sure.

My son had pulled down the fabric off the inside panel of my sunroof, and when it retraced, it got stuck there. I didn’t want to touch it in the middle of an El Niño without a service appointment on the books. When I got there, Jeff fiddled with it and fixed it in about 10 minutes (and, psst, they didn’t charge me, which I dont know if they want that known).
Very pleasant to work with, and will definitely take it back there if I need something fixed.

Jeff took care to ensure I was satisfied. Delighted to update my review.

Took my BMW here for some major work, they actually were able to get me a loaner car so I can still be productive while they fixed up my ride. Jeff the owner is upfront about work and costs, I liked that he explained what needs to be done and why, no BS. I’ve had other pricy mechanics that made me feel ripped off, not here. I’ll be coming back!

I was stranded in San Jose. My alternator went out and I was stuck. Tow truck driver recommended that I go to IQ Autoworks (Jeff Rooney). Tow truck driver said that he heard good things from people about this mechanic (Jeff Rooney), so I said let’s do it. I asked if the mechanic had a «loaner» car available because I really needed one, had a crazy busy day at work, needed to go to various meetings, etc. He said he had a loaner car available for me. Anyway, I got there and we discussed what needed to get done. It just so happens that I had my car serviced at a dealer a few months back. They recommended that I get my timing belt water belt replaced. I didn’t do it back then, but I asked Jeff if this is something he could do. He said he could. Also, the «loaner» car that he said was available needed to be tuned up and didn’t want to give it to me. Instead, Jeff did something better. He loaned me his personal car! That shows trust. I’ll never forget him for that. He earned a very loyal customer in me by loaning his personal transportation. I was in a bind and he bailed me out when he didn’t need to. I’m not saying this will happen for all customers, but again… I’ll never forget what he did for me.
In any event, they took my car in and replaced everything all in the same day. They replaced my alternator, timing belt and water pump. I rarely give out Unilocal reviews, but Jeff deserved a Unilocal.Again, he has earned a very loyal customer in me. I would highly recommend Jeff to anybody looking for a mechanic.

I brought my 63 Nova convertible to get a new exhaust and muffler installed. Jeff was able to fit me into his books to have the work done before the GoodGuys car show. Everything turned out great; however, my car has air suspension and the pipe was just a bit low. I’m giving this shop 5 stars for 2 reasons, 1) Jeff followed up and asked happy I was with the work, and 2) when I told him about my air suspension issue, without hesitation, he asked me to bring it in to get it adjusted.
Timing, Customer Experience, and Pricing was nothing less than awesome in my books.

I had an old Mercedes with something blocking that engine. No one could figure out what was wrong with the engine. After calling another tow from another failed mechanic attempt the AAA man suggested I try Jeff at IQ mechanics. I joked with him that he’d better be smart. The moment I saw Jeff I knew this guy was sharp as they get. He made it very clear what he was going to do and how long it was going to take and what expenses were involved. This is a man that does not mince his words and he makes everything crystal clear and keeps to his word. He was the only one out of half a dozen mechanics that correctly diagnosed and fixed the problem and got me on my merry way. He is sharp, and dare I say handsome, and a real gem to work with. He also has a great crew that regard him highly and get the work done. And if you have a diesel engine, don’t even waste your time going anywhere else. Anyone in the whole Bay Area will find it well worth their time to cruise on over and see Jeff at IQ Autoworks/​. You will not be wasting your time, but saving your engine. That man can make anything purr! Can’t get any better than that.

Brought my car in and got the problem diagnosed but then after numerous call backs which they did not return my call, I finally got a guy to tell me that they had no record of my visit. The guy was totally disinterested in trying to keep my business when I told him that I didn’t think I could trust my car with their shop and just said, «well, good luck with your car.» I would have thought he would try a little harder to keep my business and make it worth my while to coming back in to the shop since he wasted a couple of hours of my time. Update: The owner called me and apologized for his employee he said who had a bad day and that he had found my part which had been ordered. He installed it and only charged me an hour for two hours time to make it right. Very professional resolution. And the sliding door works perfectly now!

5 stars because Jeff and his crew are that exceptional. They have worked on my Mini Coop, X5, Jeep Wrangler and Suburban. Jeff is fair and reasonable and explains in detail whats needed and whats optional. As a woman I feel like I have found someone that I can trust to repair and keep my vehicles in tip top condition. I highly recommend IQ Autoworks.

The guys do decent work at a fair price and they helped explain solutions and options to problems I had on my truck, but my last experience at this place kind of left a bad impression for me. I had dropped off my truck here to get some minor work done. The guy who works the desk called me the next day at about 10:30am to make sure I was going to pick up my truck that day, and I told him that yes I would be by later to pick it up.
I swing by around 3pm to pick up my truck and spotted it on the street on the way in. I walked by my truck on my way towards the shop and noticed the passenger side window was rolled down… On the sidewalk, out of view of the shop in downtown Campbell… I could have literally opened the door, stolen the stereo, searched the glove compartments and center console and walked away like nothing happened. Or worse, hot-​wired the car in a matter of minutes and It would have been gone. LUCKILY my stereo is garbage and I made sure there were no items of value in the car when I dropped it off so nothing was gone when I inspected it. I confronted Jeff and his staff and asked why my window was left rolled down on the street. He said that this was standard procedure and the desk associate had just parked it because they knew I was coming. How could they have known I was coming right at that moment? Even leaving a window rolled down for five minutes could result in vandalism or theft. I was pretty shocked that he was just playing it off like it was no big deal. Even if the guy did just move it on the street and park it, why would he even leave the window rolled down. It takes literally two seconds to roll it up. I highly doubt he would have left a Mercedes with the window rolled down on the street so it just goes to show that maybe I have an older truck but how did he know I didn’t have a $ 500 sound system installed or valuables in the car. You should treat each persons vehicle with the same courtesy even if its older or not as valuable as your high price brand new cars.
For that reason, he lost a customer, if he would have just apologized in the beginning and owned his mistake I would have come back in a heartbeat because I would’ve known it was just an accident and wouldn’t happen again but instead he played it off like it wasn’t a big deal and it was normal to do this with the cars

I just moved to the area and after I had a tire blow out Thursday afternoon, I needed to get a new set of tires, badly, especially before Labor Day weekend. Every place I called didn’t have time and couldn’t have cared less. I was shocked, didn’t anyone want my business?! Back East, I could go to a tire and auto repair place without an appointment and be helped right away. Not here. But when I called IQ Autoworks, Jeff and his team were the only ones of the 8 – 10 places I called that said, we’re booked solid with appointments, but bring it in, we’ll order whatever tires you need and get it done. They took my shredded tire to match, ordered my new tires, called me the next day as soon as they got in and got me taken care of despite having a full load of appointments before a holiday weekend. They also made sure my kids had Netflix kids’ movies playing in the waiting room while we waited, so they were entertained. The guys were so nice and I couldn’t be happier. Prices were completely fair and honest, with no sneaky charges like other places try to give you, especially to a woman. Thanks IQ Autoworks!

So, I have spent the past week repairing the car after an accident, then the ac decided it did not want to work… great!!! Mark from White Oaks Auto Body recommended IQ, so I figured I would give them a call.
Jeff was great, not only did he quote me more than 60% less than the leading competitor, but he was able to service my girlfriends car and mine in the same day. 2 AC’s repaired in less than half a day, less than any other auto shop I called.
Jeff also noted that I have an oil leak and gave me a verbal quote on the repair for that. This company will now have my business for all my auto repairs. If you are looking for a shop that makes you feel like the man behind the counter knows you and your car… look no farther.
I have already, in 2 days, referred 2 of my friends to him.
Thanks Jeff and IQ Auto, very much love the cold AC.

Great customer service, outstanding work quality and wonderful and attentive staff who are competent in what they do. Jeff and John are the BEST!!!

Should have written this long ago, but I am SO glad we found out about Jeff & IQ Autoworks via Unilocal because now I will never have to look for another mechanic again!
Jeff has been taking care of my 2002 BMW X5 since we got it and I can honestly say that he’s the best mechanic that I’ve ever been to. The car still runs great, despite its age, and I know that IQ Autoworks is a big reason as to why that’s true.
The IQ Autoworks team is thorough, honest and friendly. They never use complicated jargon to confuse you — in fact, I feel like I learn more about my car every time I visit. They always make sure that you know what you’re paying for AND that you’re getting the best price for a part that will actually solve your car’s problems. The team is truly passionate about what they do and I can’t thank them enough for all their time and hard work.

Jeff and his crew are the only mechanics I will ever use here in the bay. My car was breaking down constantly and costing me money. After IQ worked on it it has been driving 30 000+ miles with no issues.
Don’t be upset if Jeff and his workers find that more is broken than you anticipated. They are very thorough.

Jeff is a total pro.
Straight shooter, no bs, total honesty. Not greedy. Respectful of your options. Super competent, tightly-​run shop.
Had my car towed there at noon with a broken starter and they had it fixed by 5pm. I checked around, their pricing was more than fair. Jeff owns the place, is young, responsible, aggressive in getting things done, but calm and not rushed at all. He oversees and works with his crew closely. The other gentleman I talked to on the phone was just as good to work with as Jeff was. It’s a pretty good-​sized shop. They can handle stuff over there differently than small shops can in terms of workload and getting things done. You know what you’re getting with these guys, they’re not going to give you the kind of crap you get (and I’ve gotten) from other mechanics who seem to be pretty decent and reliable, but then start to «see things different» than you as the work goes on.
My friend Nick referred me to them and HIS family owns a shop as well — that says something (his shop was slammed and couldn’t get to my car for a week). I’m glad he did, would not hesitate to come back here if I had a tricky issue with a car that needed a high level of competence, troubleshooting, and advanced work that I don’t want to trust a random one-​man shop with. They will oversee it and do it right without giving you the poor guidance and business management aspect of it. That’s as nice for advanced jobs as simple ones.
Thank you Jeff, much appreciate — I can’t wait to come back next time I need the A-​team on the job. — Michael.

Just wanted to thank John, the Mechanic who worked on my vehicle & to Jeff who was more than helpful in which is hard to find these days. They got my 2000 Durango 4×4 up and running due to mis-​fires, stuck thermostat and a inoperable blower fan. My Durango now runs like it was new. I now have heat (though I wish it was more but better than before) and A/​C and all 4 speeds from the blower. Some simple things just makes a vehicle that much more enjoyable when it works and doesn’t give you issues.
Will be bringing in my 04 Mazda 3 and 10 ESV for maintenance and pre-​maintenance.
Again thanks guys!

I took my car in a week ago for something that turned out to be trivial but had prevented me from driving my car at dusk/​night.
Jeff, asked a two questions, walked me to my car and point out the cause. No pretense of ’ leave it behind let’s check your car out’ and charge for labour or other erroneous fees! I felt silly but gladly so, because I learned something new about my car, and Jeff was honest in his dealings with me.
So glad we discovered his shop and use his services! !!!

I first went to Land Rover dealership on Stevens Creek, they made a wrong diagnosis and quoted me $ 1,200+ for this «unknown» problem.
I found this shop and brought my Range Rover here. The guys spent quite some time with my car, but found multiple issues, not one with my AC system.
At first I though they are «pulling my leg», but they demonstrated all of the problems to me in person, while the car was taken apart, so it was hard not to believe it.
In the end — they completely fixed all of my AC problems for almost half of what dealership quoted me. Works as new now!
Jeff and his team are very stubborn fellas (in a good way), that will get the job done!
Will definitely come back here if I need an auto service in the future. Thanks a lot!

The owner Jeff… really nice guy… totally honest, very thorough. I didn’t end up getting my car worked on because of the lack of funds but when I do, I will definitely come back! I had to pay for the inspection which would’ve been waived if I had the service done but Jeff was nice enough to offer a credit if & when I decide to come back to have my car repaired! I ended up paying a gentleman by the name of Moe to have my car detailed in and out for a great price. .which made it all worth while! I’ll definitely come here again! Thanks guys… you ROCK!