Home Consignment Center

This place is completely unreliable and quite rude… Take a pass on doing business with them. Flakey people, flakey commitments, don’t trust them.
I made an appointment to have some furniture viewed in my home by their representative. The manager set an appointment to arrive at my home the following day at 10am. The representative arrived over an hour late. (Not even a phone call to say they were running late.)
She viewed the furniture, said that it was nice quality and they could sell it for me. She agreed to send me an eMail that day with the details. No eMail arrived after 2 days. I eMailed them to confirm and they didn’t even reply to that eMail.
Flakey, not trustable. Move-​on.

Love this place! Yes, it is a jumble of stuff– not a mess! It’s the «greenest» way to shop as most of the furniture is gently used. The new furniture is also very reasonable! I have also traded back furniture I don’t want anymore– exchanged for some beautiful «finds!» Thank you HCC!!!

Ann is very helpful and gives excellent customer service. This place is a hidden gem and I’m so excited to share in this review. The furniture, art and jewelry are exceptional. They let you place items on hold and give you an option to take it home for a test drive! Also they offer delivery for an inexpensive price. This place is a gem and they don’t pressure you to buy. Excellent, 5 stars all the way!

A very bad experience with a bunch of know-​it-​alls, old farts with too much attitude running a damn pyramid scheme at best.
Do not waste your time giving them your consignment. You will end up taking back 80%, donating 15% and selling 5% of your furniture.
Try selling your furniture yourself. It works.

Frequent shopper at Consignment stores. Always love the little hidden gems. Went to the Campbell store last Monday. Entered the store at 10:10am. Intent on buying matching beside lamps. Two associates came near me talking about how a sofa had not been placed in the right spot. Complaining about someone who worked there. I was literally 2 feet from them and they never acknowledged me in any way. I continued my walk thru the store stopped at several items giving serious thought to purchase. Same women can near me and still not one howdy how are you or may I help you. I found some matching lamps but had to hunt down someone to help. Picked an older Asian fellow. Once the ladies saw I was purchasing something they were all over me. Really? Ugh!

Over priced. Older furniture. Too eclectic. I Only received one hello and not a single asked may I help you. I lingered at the jewelry counter waiting to be helped then wondered through the store. The employees were too busy gossiping amongst themselves to help a young customer with brown skin. I’d rather buy ikea than shop here. I’m new to town and have a huge loft to fill. They just missed out on my business.

They are great and very nice people.
The furnitures are unique pieces.
So many to choose from!
Some old and consignment and some from venders.
It have so many bad receivers here. So I thought I help them. They were great to me
And the selection was really nice the weekend I came in. But it’s a Consigment place. So you get a different store everytime you walk in.
It also sells jewelry too
Huge selections.
5 stars!

I’ve been buying and selling items at the Home Consignment Store for several years. Recently they underwent new management and I love this place even more now! I regularly visit the Campbell and Mt. View sites. I have consigned both furniture and jewelry and have been very happy with the results both the short time it took to sell and how easy it is! I’ve also made purchases which still adorn my home. I get many compliments on the items I’ve purchased including an opal, garnet ring which is a conversation piece at gatherings.
Highly recommend that you stop in their many locations. They each have unique items.
Happy shopping and selling!

Great place to buy and sell furniture, nice people to work with!

My wife and I will stop by this location and the Mountain View location about once every 6 months just to look around. We have purchased 4 items in 10 years. The store had better quality of items when they were located at the El Paseo location.
Now you have to look and try to find a Gem amongst the cheap clutter that «just arrived 2 days ago.»
It’s just like The Home Goods Store or TJ Maxx.
If you really want something, go back a few weeks later and haggle.

We arrived with a truck full of furniture 15 minutes after closing on a Sunday night due to a misunderstanding about the closing time. We HAD to drop as many pieces as we could then because Monday was a work day for my daughter who lives in Marin. Shelly & her team were so understanding & worked to get the job done for us. We are so grateful for their understanding & willingness to get off work late because of us! Thank you so much.

Nice store I bought some furniture few years ago at old location on Saratoga and just find out they moved to Campbell!!! Nice to see this store looks really organize and easy to find items !!! Thanks to Linda and Kimberly for helping me to find a table that meets my wife expectations !!! Thanks thanks

Lots of brand new junk imported from China and Vietnam mixed in with a lot of beat up staging furniture and the occasional something interesting. Tons of junk in here. 50% commission on consignments and intensely low-​ball pricing if you’re a seller. Just not a great place to go.

Sellers beware. I have sold twice here and suffered quintessential bait and switch on an agreed upon and co signed sale price only to get a phone call two days later informing me that «the manager doesn’t believe we can sell at the agreed upon price we agreed upon WHEN I CAME TO YOUR HOME, INSPECTED AND AGREED ON A PRICE!» And the delta was not a few dollars it was almost $ 600! Craigslist is still the best way to sell used furniture. When I called back the manager would never return my call. only the original agent. It’s a shame because had they quoted a lower number originally when the «professional» inspector came to my home i would have opted to post on Craigslist and made more money. I don’t have the means or time to haul big furniture back and forth from my house to the store. What a sham.

Full of poor assembly style furniture. This HCC is full of real estate agents staging furniture left over and used pieces.
This place use to be at El Paseo de Saratoga about 2 years ago. At that time there were some heirloom quality nuggets amongst the particle board.
However today it is full of ordinary indistinguishable eventually throw away furniture. They even have cheap patio furniture made to look old at the flea market.
HCC should have zero stars. But the one star for the nice gal who was very helpful and gracious and the ample parking.

I drove from my office in downtown San Jose to the Campbell Home Consignment Center store. I was hoping to purchase an entertainment center or at least a table to accommodate my 42″ flat screen and the cable box and DVD player. I initially walked through the store casually looking around. As I completed my tour, I saw 3 men sitting on the side of the store eating lunch. I interrupted their lunch and asked a question which they politely answered and I was directed to the front of the store for assistance. As I approached the front counter, I saw one lady on her cell phone behind the desk, and two women at a register talking and laughing. There was one customer ahead of me who was eventually assisted by the woman on the cell phone. I stood nearby the customer and sales clerk for more than 10 minutes while the two women at the registered continued to talk and laugh. Not once did the 3 sales clerks acknowledge me. I felt I was being ignored so I began making my way to the exit. Prior to reaching the exit, I heard a customer tell the clerks at the front counter that I had been waiting a long time and was now leaving. The two women who had been laughing called to me to come back so they could help me. I told them that they had ignored me for more than 10 minutes and that I would go somewhere else to spend my money. I further added that «good customer service goes a long way, and it was not at the Home Consignment Center.»
What’s is disappointing is that I have been a customer of Home Consignment Center throughout California for more than 8 years and have never encountered anything like this.
This experience has left a lasting impression on me and I will never revisit the Campbell store. I don’t know what the problem was today, but no customer should tolerate being ignored when they are square in front of a store clerk. People work too hard to earn their money and when they spend it, they should be treated with respect and fairly.
By the way, Ethan Allen got my money today and I was treated with with «First Class customer service.» I purchase a beautiful entertainment center and a dining room set.

Stef and I love this place. It’s that sweet spot between ghetto fabulous and Pottery Barn. In other words, most of us. It’s nice furniture that’s had a previous life (sort of like your partner) that’s in great shape. We’ve picked up a few pieces for our home there. The prices are usually haggleable and the staff is great. $ 700 for the same funky sectional that I’d pay $ 3000 for at La-​Z-​Boy without the greasy salesman? It’s all win!

I’ve dropped off furniture here for consignment on more than one occasion. The staff is friendly and usually writes up the contract pretty quickly while I browse around the store. They split the sale so if something sells for $ 100, you end up getting $ 50. Usually I’ll get a check in the mail within a month or two. The exact time seems to vary by how popular the furniture is.
On occasion I’ve been disappointed with some furniture being turned away (like Oak wood furniture). I’ve chatted with the staff about what sells and what doesn’t and it pretty much follows whatever the current trend is. So now I try to ask ahead about certain pieces before I haul them over.
During my last visit I picked up an industrial looking metal stool for my workshop for only $ 25.

This place is a ripoff do not come here!!!
This place is awful! $ 200 for a coffee table! $ 100 for a bar stool! Nothing in here is affordable to the average person! If I wanted to spend $ 200 on the table I would go to Pottery Barn!!! Seriously do they think someone’s going to pay hundred dollars for barstool??? That’s probably why the store is overstocked with furniture and you can barely walk her because nobody wants to pay higher prices!!! Never coming here again!

Been here a few times over the years, and quite frankly, never see anything hip or cool.
Most recently looking for leather couches, and the pickin’s were definitely slim here.
If you’re a senior and live in a time warp, then this is the place for you. In other words, these are the kind of pieces that could be in the 1960s-​80s ranch-​style home of your upper-​middle-​class grandparents that contains wall-​to-​wall white carpeting and custom-​pleated-​drapery with never-​been-​used matching furniture pieces.
Don’t bother looking for anything mid-​century modern here. People have realized to hang on to the pieces that matter!
Everything is in fairly good condition. Some of the items seem overpriced, though I do like the concept (of having a store like this).