Delta Current Control

Delta Current Control in Campbell, California, has been around for a number of years. They offer variable speed cooling fan controllers for automotive use. These controllers are very refined and when they work, they work very well. However, the two controllers I bought for my car (cost: $ 170 plus each) failed within 2 years. Getting the owner, Brian Baskin, to respond to emails can be very frustrating. I found a number of on-​line posts in forums from other customers who could not get a response or waited weeks for one.
During Summer 2012 I ordered a new controller from Delta on their web page and paid using Paypal. Since this was badly needed to replace a failed controller, and after receiving no order status from Delta for several weeks, I emailed them several times asking for some info. They have a reputation of not sending out orders for over a month after receiving an order, but I didn’t think a response was asking too much, at least to let me know I would eventually get what I ordered. I guess not. Paypal’s dispute process requires you to file a dispute no more than 6 weeks after a purchase. I waited until the last day, filed a dispute and Paypal refunded my money. I never did hear from Delta. What a shame. Potential customers should be warned.