Aaron Brothers Art & Framing

Overpriced, long wait, was told I would be next in line to pay for an item, only to be told there were two people in front of me in the front of the store. I walked out and decided to buy my daughter art supplies somewhere else. Don’t waste your time here.

Don’t fall for their coupon scam. The coupon says that it doesn’t apply to sale items and pretty much everything is a ‘sale’ item. So it just lures you into the store, gets you to the cash register and then your ass is grass.
Their service isn’t too friendly either.

Popped into Aaron Brothers today to get some help framing a poster. The staff was friendly, gave me some pointers and education on framing. Rather than try to upsell me the staff helped prep my mat and sent me on my way free of charge. I’ll definitely come back here for my next job

It’s a shame they have such a low rating as this place is really top notch.
I’ve been coming here for years to get my art framed and they have done an amazing job every single time. They always have deals and coupons you can find online. They are also very fast if need be. Some places like Michael’s will never do any custom framing of matting or glass the very same day, but these guys will and they do it well which is exactly what I’m looking for. I don’t want to leave my art overnight when it can done quickly.
They are also very nice and professional which is always a bonus. Again, not sure why this place has such a low rating as it’s a top notch establishment. I love it!
They also have tons and tons of art supplies. Can’t go wrong with that.

Over time, I had some 30 piece of art framed here. We are talking serious money and time.
At first, attention to detail was quite good. Then, later, not so good. It got to be that it took an average of 3 iterations to get something right.
The quality of help here as really suffered. I voted with my feet, left and went to their sunnyvale location. Much much better.
Forget this location they lost their way.
I should now, I spent over 20 grand here.
Aaron central needs to wake up and fix this place.

After waiting for fifteen minutes up front to be checked out I was then asked if I could step aside while the lady could help the person behind me– even though they had just come up to the register. I was told because I needed to spray paint that it would be much faster for her to help the customer behind me first. Much faster for whom? When I said, no and explained I had been waiting for over fifteen minutes and had rang the bell multiple times– she acted as if I was horrible for not obliging and proceeded to huff and puff about it as we made our way back to the spray paint. I have been here many times before and she is the only employee to ever act this way. Unbelievable.

Printed out pictures for my Advertising class and came here to get a ProFolio to put my work in. The pricing was a bit expensive here but fear not! For I googled ‘Aaron Brothers’ discount and found a ’50% off’ coupon. Scoreeeee! The perks of having internet on my phone, yay!
Pricing was 20 something but it got cut down to 10 bucks thanks to the coupon.
My visit here was so pleasant that I’ll most likely return if I’m looking into getting another ProFolio and whatnot.

Love the people who work here. It’s an awesome staff and they are all considerate to the customer’s needs. A little confused about some reviews though, such as Aaron brothers not having a return policy (it’s 60 days from the date of purchases by the way), and if you wish to negotiate prices just ask for the manager (that’s what I do).
Yes, sometimes the staff can be a little disgruntled, but when you are standing on your feet for 8 hours assisting people both mean and nice I could see why you might be a a little grumpy. Over all nice store, nice people, nice frames.

Agree with other Unilocal reviewers — the customer service is hit or miss in this store. One employee who helped us was very considerate and went out of her way to be helpful (she is the reason why this is not a 1-​star rating). Other employees did the minimum possible and one was condescending. The selection of frames in this store was less than we expected for a store that focuses on this product.

— The frames come with the wrong size screws.
— I had a choice of purchasing $ 5 worth of hanging wire or having them hammer the hooks in for me. I chose the latter, since the frames were already pricey
— There’s no return policy — I definitely would have rather returned the frames at this point.
— The customer service is meh: «there’s nothing we can do about it» attitude
— I’ll never ever go back to this company, and would never recommend you do. I can’t wait for them to go out of business

I generally get my custom framing done here, and I think they do a good job. The pricing annoys me, though. Even with a 60% off coupon this weekend, I paid just over $ 300 to have a 20×27 inch poster framed. I mean really? You’re going to tell me, with a straight face, that the normal price on such a frame job is $ 800+? Well, that’s exactly what they did. In other words, without a coupon, I would pay half a month’s rent to frame one picture. That is so utterly ridiculous that my annoyance is actually tempered with amusement. My frame should be gilded with gold leaf for that price.
They have sales regularly enough that I wonder if they just want everyone to sign up for their e-​mail list (i.e. the coupon distribution method), and don’t actually anticipate any frame jobs at list price. Regardless, their list prices are lame.

Staff here is not very friendly. The merchandise is sometimes beat up and its hard to find anything. Aside from that, at least there are a lot of frames to choose from if you have basic taste. Wait for the 60% sale on any item if you want something good.

I made an unplanned visit to this store after being unsuccessful finding blue painter’s tape at CVS next door. I was able to find this item rather quickly at Aaron Brothers. I’m not sure if the price was high or if it is normal to pay $ 7 and change for this type of tape. It turns out I’m going to need more for the project I’m working on and I guess I’ll see the price comparison when I arrive at Michaels today.

After my Mom’s recent passing, I decided to get a «Memory Box» done of souvenirs/​items from both her & my Dad who passed 22 years ago. I brought my collection of items to Josh, the head framer, and instantly I could tell he would take great care of the items which meant so much to me. I picked up the framed «Box» a week or so ago & I still can’t stop looking at it and smiling. A picture of the of the ‘box” does not do it justice, but family on the East coast are SUPER jealous of the amazing display of souvenirs I have.
I had items framed at this location before, and without a doubt, this will be my go-​to location moving forward! AWESOME & Josh is amazing at what he does!

I would give 0 stars but it would be unfair to the other employee (s) there who was probably more helpful to other people. Plus Unilocal only has 1 star at the bottom.
I came into the store looking for a specific item, of which they only had 2 remaining examples… and both of which looked the part (neglected, dusty, scratched).
I asked if there were any more in stock and without checking or even bothering to greet/​address me like a human i was immediately told «NO» and the lady just walked right past me like I came into the store to sell stolen babies or something.
So I figured… I can at least buy the $ 100 item with my 50% coupon but she informed me that it expired already and I can’t use it. I thought «ok» then asked if there was anything she could do with the price since the item was pretty much in «the bottom of the pile» condition and she said «NO» once again.
I thought «well f u very much» and said…“thanks for all the non-​help” and I was out of there.
So basically, the impression I got was:
— Can’t find exactly what you want? Who cares!
— Found something you want and am on the fence about but would like the coupon? Too bad!
— Want to negotiate the price since it’s far from mint condition? Tough sh*t kiddo!
— We’re not the owners of this store… so we couldn’t care less if you shopped here (it’s less work for us to actually have customers)
(and this was after I was referred to Aaron Brothers from a colleague who DID get a 50% discount due to the scratches on his item purchased the day before and for them not having any more in stock). He did not have to mention any coupons either.
So … thanks for solidifying my decision to order the same item (actually a better product) ONLINE from a competitor for way less money (as they offer online coupons right on their site).

I came here after my horrific experience at Fast Frame on Meridian.
No Muss, no fuss. Had my CPIM certificate framed here and they did an outstanding job. Also went back to pick up some other items. The store set up is awkward though. When they are understaffed workers in the back can’t really see customers wanting to check out. Perhaps they did the best they could with the store space and this in no way reflects the customer service, which I found to be excellent!

I came here for some drawing supplies for my kids as Christmas gifts, I was very surprised to find some great values. I was able to get a few cases that had everything I was looking for, it did not need to be top of the line, but I wanted something so my boys can take time away from their electronics and draw things. I found all of that here at this location, including all the paper products needed to help them draw. They now do more drawing than playing electronics which for a dad is a great thing to see, and the refrigerator is become full of new drawing from all my boys.

For my husband and my first wedding anniversary (the paper anniversary) he bought me a personalized ETSY poster. It was very adorable but just sat in my living room rolled up for about a month. We finally took time to get it framed. We came here and the lady in the front helped us find the right size and matting for the poster. Luckily, there was a sale on the frames since they can get pricey.
We brought the frame home and 2 seconds after unwrapping the plastic from the frame and unhinging the backing the glass breaks. Oh SHOOT! I called Aaron’s Brothers and ask if we could exchange it and they said no but that we could bring it in and they can upgrade the glass and backing.
For and extra $ 20 (or $ 25 I forgot the exact amount) they fixed it, framed it, and reinforced the mounting part. I hated coughing up the extra bill but I think I hate framing stuff myself more. In the end it was a pretty good experience. The tatted guy who helped us in the custom framing area was very nice and helpful. I believe that the new glass they put in is shatterproof which makes it safer and easier to move if we relocate. We picked up our framed picture a few days later and it was wrapped nicely. Felt like a new present all over again.
In the end it was a really good experience for both of us. I think from now on whenever we have a big picture to frame will just cough up a little more to not have to worry about breaking glass again!
Also, check the website and ads for coupons! That’s always helpful.

Gosh this store has everything arty and farty. Get your frames here, grad gifts here, art supplies, etc. I came here twice for my own needs for grad gifts and my ant came here to get my cousin art supplies. Great store but since there is no one that can come close to comparing, their prices are high due to no competition. So beware! It is not like Michael’s to get your 7 year old some «paint things».
Oh and beware of the shitty Whole Food Drivers!!!

This is really the only art supply store near my house so I come in on occasion to buy my oil paint and canvas’. I must luck out everytime because they always have sales on their canvas’.
I knocked off one store because when I’m ready to go pay I always have to go hunt down someone.