360 Payment Solutions

Professional financial services !

The processing jungle is aggravating at best.
It’s refreshing to work with a company that makes me feel like my needs are their priority. Very few companies have any concept of customer service, but 360 Payment Solutions is like an oasis in a bleak desert.
Not only are Jesse and David a pleasure to work with, but the entire support staff is by far the benchmark for patience, politeness and professionalism.

Jesse and his team continue to impress me. I have been processing with 360 for a number of years and they have never let me down… Even heard reps at a major bank say that they can’t compete with 360!

I can’t even begin to express how much I appreciate Jason Apostol and Matt Blackmore! I just opened a spa in Saratoga and was in need of merchant service. Luckily, I stumbled across 360 through a referral from Meriwest when I was making a car payment.
From the first conversation with Jason, I knew this company really cares about their clients. He explained everything so clearly :)Then You have Matt B. Thank god for Matt B!!! He is a field NINJA! He fixes all my mistakes with a smile!
Fast forward a couple months, still super happy!
Thanks a bunch for being patient with a new business owner!
Ellie
Blue Orchid Beauty

They are the best. The service is outstanding. They go out of their way to make sure you happy and satisfied.

360 Payment Solutions does a great job taking care of our needs and going above and beyond of what they need to do. Victoria did a great job making sure everything on our account is taking care of our business.

360 Payment Solutions takes care of us the way we take care of OUR customers! Personal service, super knowledgeable people — warm, friendly and responsive no matter who answers the phone. With all the other challenges of growing an independent retail business, our credit card processing just «disappears» because it is easy to use and it just works. I especially love how easy it is to view our transaction history and when I started accepting AmEx cards, customers THANKED me! Recently bought a new phone which meant that my reader didn’t work — quick as can be, field tech Matt Blackmore showed up and set us up again. Thanks 360

360 Payment Solutions is the best! Our office has been customers for years and the service we get is incredible! Kyle is awesome! Whenever we have questions or are having difficulties he contacts us right away, and Victoria and Rene are always so helpful! I highly recommend 360 :)

With all the constant solicitations from other providers and the bad experience I have had with merchant credit card services in the many years I have had stores, I finally found a straight forward, competent, user friendly and trustworthy service. I think the quality of an organization depends on how the team feels about themselves. Everyone I have met is sincerely dedicated and Matt, my personal service representative, truly goes the extra mile with a smile. I can’t say enough.

I have been in business for 8 years. Over the past 8 years I have changed merchant service providers 2 times. I was first with Costco and then changed to a large group rate through an organization I belonged to. Both providers offered rates that were hard to beat. I had several try but no one could do any better than what I was already getting. David stopped in a few times over the years. I would always tell him I was fine and that I didn’t think he could save me any money. One day I decided to hear him out. David explained to me that what both of my prior service providers did was start me out at a low rate then move me up without telling me. I wasn’t really getting the good deal I thought I was. David explained to me that 360’s rates will never go up, let alone go up without even telling me. He was also able to lower my rate by a few points saving several hundred dollars a month. I would recommend this company to anyone looking to save money on processing fees. They are honest and reliable. Thank you for helping me.
Dave
New Luxury Baths

360 is the way to go, made all are credit payments simple and painless for us and our customers. Victoria has been awesome to deal with constantly taking our calls and working us through the growing pains of a new system. Thanks 360 Payments!!!

Great to be able to work with local people considering how corporate processing company’s are. Steve is great and is professional in every way. They helped our business move forward from a recurring payment we were trapped in. 5 out of 5!

360 payment solutions has been excellent to work with. They made switching from our old merchant service company to their company painless. Wonderful customer service! I would highly recommend them to any business.

I was overcharged with my prior credit card account and was very happy to find the fair rates offered by 360 Payment Solutions. What I did not expect was the great personal service, and attention to detail. They were totally helpful with every aspect of credit card processing. My highest recommendation.

Opening a new business is stressful enough and James at 360 Payment Solutions set up the account quickly, helped integrate it with our POS company and personally installed the terminal and made sure it was working properly prior to opening.
He was there in minutes to help when our POS system was down over the opening weekend.
Exceptional customer service, professionalism, no high sales techniques and most importantly there are no hidden costs, upfront fees and excellent rates!

I switched over to 360 Payment Solutions after meeting with Steve, who showed me the hidden costs associated with the other merchant services solution that I had been using for my retail business. In addition to lowering my merchant services fees, they were able to put me on a solution that syncs with QuickBooks — which saves me a tremendous amount of time in reconciling my monthly statements.
The other great thing about them, is that they make themselves available to help with any questions or issues that may arise after the solution is deployed vs. other vendors who take your money and run. Steve even recommended an excellent book keeper! A+ for service, integrity, and value.

I have to say that having Zack Howell from 360 Payment Solutions as my consultant has been a very positive experience! I have had the same credit card machine for 10 years plus. Zack explained to me how 360 Payment Solutions could save my business money. He was right! We just reviewed my first statement and already saw the savings! He explained everything so that I could easily understand and would answer any questions I had. I highly recommend 360 Payment Solutions. I don’t know if you can ask for specific consultants, but if they say you can, go with Zack Howell!

Finding 360 payment was an answer to my business prayers!!! No hidden fees, the best rates, EXCELENT customer service and they were even able to provide me online merchant platform for my websales. These were all things that my other merchant was failing at. Huge releif to find 360… and the best part is that they are local!

We recently made the switch to 360 Payment Solutions after discovering how much our previous merchant service was costing us. We went over our statements with the nice guys at 360 who pointed out numerous hidden fees and exhorbitant rates that we were being charged. We made the switch, which was effortless, and they even installed a card processing machine for us. They called several times to make sure that everything was working for us and made it clear that if we needed help, they were a phone call away.
After looking at our first statement, we could see the difference. The rates at 360 are low, straightforward, and there are no hidden fees.
It’s also great to be able to call, speak to a real person, and get immediate support if needed. We needed help with our card machine and they stopped by that same day.
360 Payment Solutions is a great local company with honest helpful employees.

Anyone knows that owning a small business is tough and you have to watch every penny being spent. With that being said after a thorough review of my home based personal products business I noticed that merchant fees was one of my highetst expenses. So it was time to shop!
I called around a few places and got some competitive pricing but nobody came close to match 360 Payment Solutions. Their rates straightforward and their were no varying fees that the other companies talked about.
The transition to 360 was seamless and I began seeing saving immediately. Also, I really enjoyed having a local company whom I could call on at any time and a rep will be at my office the next day to help.
I’m a happy camper.

I will start off by saying the 360 Payment Soultions is saving us money every month! I own a small business in the South Bay and saving any money will help us through this slow time.
Steve came by our store and explained what he had to offer us. He was very professional and patient with our questions. He explained that we would save $ 100 or $ 200 a month in credit card fees… it has been twice that. The process was VERY easy and smooth. I would highly recommend 360 Payment Solutions to any business!